Worst app
It’s a useless app. They can’t deliver your order within 10–15 days. If you have 30 days to wait, then you can order from here. The customer support is also pathetic; you can’t easily get connected to a support representative, and it can take approximately an hour to connect over a call. If you contact them multiple times through WhatsApp, they will block your number, and after that, you won’t get any response on WhatsApp either.
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Scam
I order some product from bellavita these app from aug 1 st 2026 but this was looking like a scam whenever i tried to contact them they wont give proper answer regarding when it deliver only telling they will resolve these issue ... and every day they where telling same its been 11 th aug still they where not resolved these issue and there is no cancelation option also available in these app .... dont buy anything from these app these is look like a scam ... and now they where not refunding or giving the product.... giving one star also not worth it
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Very poor delivery service, Pathetic
I am extremely disappointed with Bella Vita’s delivery experience. You should seriously reconsider your delivery partners, especially Blue Dart and Shiprocket.
The courier personnel don’t even attempt home delivery. Without contacting the customer, they directly update the tracking status as “Consignee Not Available.” This is completely misleading and unacceptable.
Even when they do call, instead of delivering the parcel to the provided address, they ask customers to collect it from their hub or office. This defeats the entire purpose of paying for home delivery.
The quality of your products may be good, but your delivery partners are damaging your brand’s reputation. I request Bella Vita to work with more reliable courier services that actually provide doorstep delivery and better customer service.
The courier personnel don’t even attempt home delivery. Without contacting the customer, they directly update the tracking status as “Consignee Not Available.” This is completely misleading and unacceptable.
Even when they do call, instead of delivering the parcel to the provided address, they ask customers to collect it from their hub or office. This defeats the entire purpose of paying for home delivery.
The quality of your products may be good, but your delivery partners are damaging your brand’s reputation. I request Bella Vita to work with more reliable courier services that actually provide doorstep delivery and better customer service.
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Pathetic experience
I could have given zero
Extremely frustrating experience with Bella Vita. My order hasn’t even been shipped yet, despite waiting for so long, while the brand continues to accept new orders without fulfilling the older ones. There has been no proper update, no clear communication, and customer support has been unhelpful. This shows a complete lack of responsibility toward existing customers. Very disappointing and not trustworthy at all.
Extremely frustrating experience with Bella Vita. My order hasn’t even been shipped yet, despite waiting for so long, while the brand continues to accept new orders without fulfilling the older ones. There has been no proper update, no clear communication, and customer support has been unhelpful. This shows a complete lack of responsibility toward existing customers. Very disappointing and not trustworthy at all.
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Poor service
First time I ordered on bella vita website also using their app too ! And orders on Saturday but still 4 days gone but they are nit send my product to me even they are not shopped my order till now!! They are fake don’t buy any product via website or app ! Now i want to cancel the order but in the app order cancellation option not available! Please don’t buy and complain against his webside and app also ! They are fake
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