Very poor delivery service, Pathetic
I am extremely disappointed with Bella Vita’s delivery experience. You should seriously reconsider your delivery partners, especially Blue Dart and Shiprocket.
The courier personnel don’t even attempt home delivery. Without contacting the customer, they directly update the tracking status as “Consignee Not Available.” This is completely misleading and unacceptable.
Even when they do call, instead of delivering the parcel to the provided address, they ask customers to collect it from their hub or office. This defeats the entire purpose of paying for home delivery.
The quality of your products may be good, but your delivery partners are damaging your brand’s reputation. I request Bella Vita to work with more reliable courier services that actually provide doorstep delivery and better customer service.
The courier personnel don’t even attempt home delivery. Without contacting the customer, they directly update the tracking status as “Consignee Not Available.” This is completely misleading and unacceptable.
Even when they do call, instead of delivering the parcel to the provided address, they ask customers to collect it from their hub or office. This defeats the entire purpose of paying for home delivery.
The quality of your products may be good, but your delivery partners are damaging your brand’s reputation. I request Bella Vita to work with more reliable courier services that actually provide doorstep delivery and better customer service.
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Pathetic experience
I could have given zero
Extremely frustrating experience with Bella Vita. My order hasn’t even been shipped yet, despite waiting for so long, while the brand continues to accept new orders without fulfilling the older ones. There has been no proper update, no clear communication, and customer support has been unhelpful. This shows a complete lack of responsibility toward existing customers. Very disappointing and not trustworthy at all.
Extremely frustrating experience with Bella Vita. My order hasn’t even been shipped yet, despite waiting for so long, while the brand continues to accept new orders without fulfilling the older ones. There has been no proper update, no clear communication, and customer support has been unhelpful. This shows a complete lack of responsibility toward existing customers. Very disappointing and not trustworthy at all.
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Poor service
First time I ordered on bella vita website also using their app too ! And orders on Saturday but still 4 days gone but they are nit send my product to me even they are not shopped my order till now!! They are fake don’t buy any product via website or app ! Now i want to cancel the order but in the app order cancellation option not available! Please don’t buy and complain against his webside and app also ! They are fake
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Degraded
Deeply Disappointed with Bella Vita’s Decline
I’m extremely disappointed with how Bella Vita’s perfume quality has deteriorated over the past few years. What once felt like a promising, organic, and authentic fragrance house has now become just another mass-market brand chasing volume over value.
Three years ago, I purchased four perfumes from Bella Vita and was genuinely impressed—excellent longevity, rich projection, and premium packaging. There was a sincerity to their branding, a claim to organic roots, and even an emotional story about the brand being inspired by the founders’ mother.
Fast forward to today: I recently purchased 8 perfumes (4 full-size 100 ml and 4 travel-size 20 ml), trusting that same quality would still exist. To my dismay, not a single one of them lasts more than 30 minutes. Iconic fragrances like White Oud, CEO, and Elite Man—once long-lasting and distinctive—now feel diluted, weak, and synthetic. Elite Man, in particular, has undergone a complete transformation in notes and performance, and not in a good way.
What’s worse is the aggressive and misleading marketing tactics—flooding social media with overhyped reviews and spam-like advertisements to push subpar products. Perfumes are non-returnable, which means I’m now stuck with eight bottles that will likely sit untouched on my shelf.
Bella Vita has clearly lost the essence and ethos that once set it apart. In the pursuit of mass appeal, it has sacrificed authenticity, quality, and customer trust.
I’m extremely disappointed with how Bella Vita’s perfume quality has deteriorated over the past few years. What once felt like a promising, organic, and authentic fragrance house has now become just another mass-market brand chasing volume over value.
Three years ago, I purchased four perfumes from Bella Vita and was genuinely impressed—excellent longevity, rich projection, and premium packaging. There was a sincerity to their branding, a claim to organic roots, and even an emotional story about the brand being inspired by the founders’ mother.
Fast forward to today: I recently purchased 8 perfumes (4 full-size 100 ml and 4 travel-size 20 ml), trusting that same quality would still exist. To my dismay, not a single one of them lasts more than 30 minutes. Iconic fragrances like White Oud, CEO, and Elite Man—once long-lasting and distinctive—now feel diluted, weak, and synthetic. Elite Man, in particular, has undergone a complete transformation in notes and performance, and not in a good way.
What’s worse is the aggressive and misleading marketing tactics—flooding social media with overhyped reviews and spam-like advertisements to push subpar products. Perfumes are non-returnable, which means I’m now stuck with eight bottles that will likely sit untouched on my shelf.
Bella Vita has clearly lost the essence and ethos that once set it apart. In the pursuit of mass appeal, it has sacrificed authenticity, quality, and customer trust.
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Very Slow
They took 6 days only to ship the product I don’t know when it will be delivered and the WhatsApp coustomer support is so so bad they only say (We have raised your concern, and you will receive an update within 24-48 hours.) I have a chat with Yatish 3 times and he only ignore the messages and end the chat. They are also not picking up the calls it will ring for 6 mins but no one answer only the products are good but the other thinks are so bad i am giving 0 Star. 👎🏻
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