Worst app
It’s a useless app. They can’t deliver your order within 10–15 days. If you have 30 days to wait, then you can order from here. The customer support is also pathetic; you can’t easily get connected to a support representative, and it can take approximately an hour to connect over a call. If you contact them multiple times through WhatsApp, they will block your number, and after that, you won’t get any response on WhatsApp either.
Show more
Scam
I order some product from bellavita these app from aug 1 st 2026 but this was looking like a scam whenever i tried to contact them they wont give proper answer regarding when it deliver only telling they will resolve these issue ... and every day they where telling same its been 11 th aug still they where not resolved these issue and there is no cancelation option also available in these app .... dont buy anything from these app these is look like a scam ... and now they where not refunding or giving the product.... giving one star also not worth it
Show more
Very poor delivery service, Pathetic
I am extremely disappointed with Bella Vita’s delivery experience. You should seriously reconsider your delivery partners, especially Blue Dart and Shiprocket.
The courier personnel don’t even attempt home delivery. Without contacting the customer, they directly update the tracking status as “Consignee Not Available.” This is completely misleading and unacceptable.
Even when they do call, instead of delivering the parcel to the provided address, they ask customers to collect it from their hub or office. This defeats the entire purpose of paying for home delivery.
The quality of your products may be good, but your delivery partners are damaging your brand’s reputation. I request Bella Vita to work with more reliable courier services that actually provide doorstep delivery and better customer service.
The courier personnel don’t even attempt home delivery. Without contacting the customer, they directly update the tracking status as “Consignee Not Available.” This is completely misleading and unacceptable.
Even when they do call, instead of delivering the parcel to the provided address, they ask customers to collect it from their hub or office. This defeats the entire purpose of paying for home delivery.
The quality of your products may be good, but your delivery partners are damaging your brand’s reputation. I request Bella Vita to work with more reliable courier services that actually provide doorstep delivery and better customer service.
Show more
Pathetic experience
I could have given zero
Extremely frustrating experience with Bella Vita. My order hasn’t even been shipped yet, despite waiting for so long, while the brand continues to accept new orders without fulfilling the older ones. There has been no proper update, no clear communication, and customer support has been unhelpful. This shows a complete lack of responsibility toward existing customers. Very disappointing and not trustworthy at all.
Extremely frustrating experience with Bella Vita. My order hasn’t even been shipped yet, despite waiting for so long, while the brand continues to accept new orders without fulfilling the older ones. There has been no proper update, no clear communication, and customer support has been unhelpful. This shows a complete lack of responsibility toward existing customers. Very disappointing and not trustworthy at all.
Show more
Poor service
First time I ordered on bella vita website also using their app too ! And orders on Saturday but still 4 days gone but they are nit send my product to me even they are not shopped my order till now!! They are fake don’t buy any product via website or app ! Now i want to cancel the order but in the app order cancellation option not available! Please don’t buy and complain against his webside and app also ! They are fake
Show more
Degraded
Deeply Disappointed with Bella Vita’s Decline
I’m extremely disappointed with how Bella Vita’s perfume quality has deteriorated over the past few years. What once felt like a promising, organic, and authentic fragrance house has now become just another mass-market brand chasing volume over value.
Three years ago, I purchased four perfumes from Bella Vita and was genuinely impressed—excellent longevity, rich projection, and premium packaging. There was a sincerity to their branding, a claim to organic roots, and even an emotional story about the brand being inspired by the founders’ mother.
Fast forward to today: I recently purchased 8 perfumes (4 full-size 100 ml and 4 travel-size 20 ml), trusting that same quality would still exist. To my dismay, not a single one of them lasts more than 30 minutes. Iconic fragrances like White Oud, CEO, and Elite Man—once long-lasting and distinctive—now feel diluted, weak, and synthetic. Elite Man, in particular, has undergone a complete transformation in notes and performance, and not in a good way.
What’s worse is the aggressive and misleading marketing tactics—flooding social media with overhyped reviews and spam-like advertisements to push subpar products. Perfumes are non-returnable, which means I’m now stuck with eight bottles that will likely sit untouched on my shelf.
Bella Vita has clearly lost the essence and ethos that once set it apart. In the pursuit of mass appeal, it has sacrificed authenticity, quality, and customer trust.
I’m extremely disappointed with how Bella Vita’s perfume quality has deteriorated over the past few years. What once felt like a promising, organic, and authentic fragrance house has now become just another mass-market brand chasing volume over value.
Three years ago, I purchased four perfumes from Bella Vita and was genuinely impressed—excellent longevity, rich projection, and premium packaging. There was a sincerity to their branding, a claim to organic roots, and even an emotional story about the brand being inspired by the founders’ mother.
Fast forward to today: I recently purchased 8 perfumes (4 full-size 100 ml and 4 travel-size 20 ml), trusting that same quality would still exist. To my dismay, not a single one of them lasts more than 30 minutes. Iconic fragrances like White Oud, CEO, and Elite Man—once long-lasting and distinctive—now feel diluted, weak, and synthetic. Elite Man, in particular, has undergone a complete transformation in notes and performance, and not in a good way.
What’s worse is the aggressive and misleading marketing tactics—flooding social media with overhyped reviews and spam-like advertisements to push subpar products. Perfumes are non-returnable, which means I’m now stuck with eight bottles that will likely sit untouched on my shelf.
Bella Vita has clearly lost the essence and ethos that once set it apart. In the pursuit of mass appeal, it has sacrificed authenticity, quality, and customer trust.
Show more
Very Slow
They took 6 days only to ship the product I don’t know when it will be delivered and the WhatsApp coustomer support is so so bad they only say (We have raised your concern, and you will receive an update within 24-48 hours.) I have a chat with Yatish 3 times and he only ignore the messages and end the chat. They are also not picking up the calls it will ring for 6 mins but no one answer only the products are good but the other thinks are so bad i am giving 0 Star. 👎🏻
Show more
Fraud Company
Terrible buying experience from Bellavita. I will never purchase again from here. I paid online for my order and found a product missing in the delivery. When I called them to report this, they clearly shifted the blame on me stating why I did not report this within 24 hours. I was out of the town then that's why unable to open the well-sealed package. I raised this issue over the email again but the response was same. It's very clear that in the name of lucrative offers and freebies they just try to cheat their customers. It's high time that they should learn to respect the hard-earned money and efrorts of their customers. I think rather than investing heavily in advertisement and promotions, Bellavita should also invest some amount in having good quality control while packaging the items. Rather than pointing fingers at customers they should learn to take some responsibility and try to resolve the issues. Otherwise, soon this company would start losing it's customer base if they keep the same attitude and don't value their customer.
Show more
Tab clicking error called
I have faced a error. When i click the “Cosmetic” on top tab bar. search results are perfect working and then i have clicked a particular proyand open it, it also be perfect working but the problem is when i click back Hoing to the main page and showing Perfume tab are active. If i click particular product back button then i have going to cosmetic all products but its going to main page.
I have faced thid problem on my IPhone 15.
Check that bugs.
I have faced thid problem on my IPhone 15.
Check that bugs.
Show more
Best Of The Best Ever
I used Bella Vita perfumes by chance but like people say First impression is the last Impression, this product did the same. Since then, I’ve been using their product and every product which I used is best. :)
App login issue
I have to use bella vita website as i am unable to login the app it verifies my phone number with otp however when it comes to mail id it always say something went wrong…. Please fix this however all the products are awesome…. It would be easier if i can order it from the bella vita application itself…thx
Show more
Perfumes 399
Just changing MRP to 399 you will get 359% extra customers than the present customers.. try it only in perfumes
“Outstanding Products and a Customer Experience Worth Sharing!”
“I recently purchased 9 gift sets from Bella Vita for my sisters on Bhai Dooj, and I couldn’t be happier with both the products and the service! Initially, the delivery date was set for after my departure, so I reached out to Bella Vita. To my surprise, they responded promptly and managed to get my order delivered within just 4 days! The products are top-quality, all my sisters liked it and this level of customer service truly exceeded my expectations. Such a great experience—I highly recommend Bella Vita to everyone!”
Show more
To Always keep smelling good a must buy
All the fragrances are sooo pretty good that I keep smelling good,All the people who meet me ask about the perfume that I am using,they all say it smells like an Elite brand. I am so happy that you save me a lot of money. Instead of buying branded ones I buy yours. THANK YOU BELLAVITA
Help full app 👍👍
This app interface is very friendly to use.
Very simple .
Very simple .
Found a bug in Tiger perfume section
Hey..! Dev team I found a bug in “tiger perfume”product card… ->> when i tap on tiger perfume card intro video will be played perfectly but when video will be end white screen will appear and not back to another screen please fix this issue
Pathetic experience
If there is 0 star, I would love to hit it here. Why to advt so much when you can not deliver that? Pathetic experience. I have ordered from your app for the very first time thinking the service and product would be up to the mark as seen in the add. I was not expecting such a pathetic service. Since 29th August the product has reached to the destination for delivery and since then, today we are on 6th Sept. everyday I have been getting message notifications like your order is out for delivery and after a minute another popup saying the product can not be delivered because your number is not reachable. WTH! I have been getting messages and you are not able connect me on call ? Really? If you do not want to deliver why are you taking orders? Also, there is complete 0 support with your support executives. They always ask me to wait for 24-48 hours and no assistance provided. I feel so helpless and I made a mistake placing an order with you guys.😤🙏🏼 if there is an option to attach the screenshot, I would love to do that. I would seriously not recommend you in my circle. Never Ever😡
Show more
Bellavita is a Total Fraud and Scam
I had a terrible experience with Bellavita. I ordered perfume from them, but never received my order. It's been over 20 days now, and there's been no refund either. To make things worse, their customer service is non-existent—no one responds to inquiries, and they just provide misleading status updates. It feels like I've been scammed out of my money. Avoid this company at all costs!
Show more
Poor service….. no response
Do not buy from app it will say order fulfilled but you will not get any product from them. Totally fake app. I paid before 6 days nothing come even no message reply from them. Do not buy prepaid…… surely they grab your money….
Pathetic service
I ordered 1 month ago from this app however i have not received any order and they are not even informing about my order and not refunding the amount. No response from customer care. WORST SERVICES. Even when i wrote on instagram they did not responded there and deleted my comments. Hate your services BELLAVITA.
Show more
