Unable to click on any options
When trying to do teleconsult, can even make a selection on the service that I need
Barely usable
I agree with the one star ratings review above, but bumped to 2 stars because eventually you can figure out how to use it.
Difficult to use
I’m not medically trained and I have to scroll through 1001 list of diagnosis to select using my smart phone. Hope you can simplified the list to layman term and better desktop/web app.
App is down?
App is not opening up. Is it down?
Not very user friendly
This app was not designed with the patient in mind. In order to submit a claim you need to know exactly what medical terms to use and I’m not a medical professional. It sometimes takes me 30 min or more to find all the right drop downs. Really bad user interface as well.
Can’t even load into screen without any update
App freezes as soon as I clicked on the app, without any notification or updates in any what to update if there’s a maintenance or downtime going on,as a healthcare service solutions provider, this is paramount as any delays in illness may lead to serious repercussions hence the simplest responsibility to update users if there’s any issue with the app allows for us to make alternative arrangements.
Show more
Could not log in
Did an update on the app about a week ago, now I’m unable to launch the app as it wouldn’t go to the main page to allow me to log in. Please advise how we should visit a doctor when the app is not working at all.
This app doesn’t work on iphone 12 after updated
Cannot login and visit doctor in an emergency after updating the app
Unreliable & unusable
The level of detail on many of the dropdown selection options is off the charts. Impossible to figure out what should be selected. Added to this is the fact that a requested update hasn’t worked. Very poor experiences using this App.
App is not working.
Please fix
This is a different app to use
I couldn’t log in for half a day,and the submitted information was not recorded
Really terrible- please improve
Your developers need to be replaced. The entire app is not even useable. When clicking on the button, theres no loading indicator. Your developers cant even be bothered to add a loading indicator. No error messages too? And i dont even know if you guys have any state feedback onclick. Your button being disabled is tied to some loading state and your loading state is not updated. Its permanently set at false? Also how are you guys handling the errors. If theres a catch block but doesnt give feedback to the user then whats the point. If there isnt one then thats worse. Because of all these poorly coded stuff, we cant even submit any claims. This app is really garbage.
Show more
Worst app ever
Cannot select and keep flickering
Terrible app
Terrible app
Does not function well
Forced to use the app for claims the app does not run well and seems to not update correctly. Eg unable to view claims just shows blank.
Worst than ever
I doubt the developer had even done any UAT, so many bugs and issues…
