Ben's Pretzels User Reviews

Name: Ben's Pretzels
Rating: 3.8 (39 reviews)

Ben's Pretzels

BEN'S SOFT PRETZELS FRANCHISING CORPORATION

🍔 Food & Drink

🛍️ Shopping

Customer Experience

Positive experience22.2% of reviews

Neutral5.6% of reviews

Negative experience72.2% of reviews

~ Based on 18 written reviews from the US App Store.

Is Ben's Pretzels Safe?

Ben's Pretzels appears mostly safe based on user ratings. AppsHunter Safety Score for Ben's Pretzels is 74/100.

This assessment is based on 39 user ratings, with an App Store average of 3.8/5.

Safety Analysis

71.8% of ratings point to a safe experience

0.0% of ratings suggest some concerns

28.2% of ratings point to a risky experience

~ Based on 39 App Store ratings for Ben's Pretzels.

Is Ben's Pretzels Legit?

Ben's Pretzels appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Ben's Pretzels is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Order Pickup, Have to Wait Anyway🙃

I’m a regular customer, I have a Ben’s in my local Meijer. Today I was really craving a Pretzel Dog & there’s usually always a wait when I order. To avoid that, I decided to download the app & place a pickup order. Not sure if the system is laggy or the workers just didn’t pay attention, but when I came to get my order at the time stated. I STILL HAD TO WAIT! Sure 7 mins doesn’t seem like a long time but it literally defeats the purpose of what I was doing! 🤦🏾‍♀️

PeachRose🍑🌹

3 years ago

App changed?

Where did my barcode go? Looks like I can only earn points now by ordering online? I liked the other rewards program. Not much point keeping the app now :(

TheAlmightyReview

4 years ago

Love Love Love ‼️

These are the best soft Pretzels ever! I love them. It’s inside the Walmart in Flemming Island in the very front of the store. Extremely easy to find. All of the personnel I have come in contact with, are very friendly and helpful. Top notch store and the people are friendly and a big smile under their mask!! Great food and people. Five Stars for sure ‼️‼️‼️

Omax6

5 years ago

Love the Pretzels not the app

Every time I try to log in it keeps saying server down!! So you can’t even order online because we need to log in and it doesn’t work!! Very fustrating!!

Fafimary

5 years ago

They do not hold true to app based gift cards or offers!

Employees will deny existence of app and will not accept any offer via it

B1G_LANKY

5 years ago

Free

Free pretzel amazing

Hisokas big fat shlong

5 years ago

Love this place!

I come here all the time and I love it. Great staff and great pretzels!

PretzelCat123

6 years ago

Shady Company

Ben’s Pretzels just denied a paying customer a cup of water for a 2 year old. The Mom offered to pay for the cup with her debit card and they refused to take the card because of a $2 minimum. The Mom took the cup to fill it with water and the worker pushed her away from the water and called her a Bi**h. After the Mom with 3 little kids( one of them crying after seeing their Mom being pushed) walked out the employee called the police to report her for stealing a cup of water. All this for 20cents.

Chaney24

8 years ago

Error with quantity chooser

There is an error when trying to add an Italian pocket. It makes you choose a quantity but then charges you twice.

Lake29

8 years ago

Response from developer

Hi Lake29, Thank you for your feedback. We confirmed that there were duplicate items for Italian Pocket. We will remove the duplicate item to fix it. We apologize for your inconvenience. - RT7 Support Team

Won’t boot

Since the new update I am unable to get the app to launch.

JWirewoman

8 years ago

Terrible app

I’ve been trying to join thru the app for weeks with my IPhone 7. I get error code O0008 EVERY SINGLE TIME.

George straight

9 years ago

Error Error Error

Lame Lame Lame
Error O008 multiple times.

Mean69Bean

9 years ago

Good idea, but app needs work

I tried to purchase today. The app says I have over $12, but the register says I only have 15 cents. It happened once before and they just gave me a pretzel.

Terrytoo

9 years ago

Response from developer

Hi Workloverxx, we apologize for any inconvenience. Would you please send an email to feedback@benspretzels.com, and include the location of the store you visited, and any further details to help us troubleshoot? We will contact the store, figure why this happened, and improve. Thank you, RT7 Support Team.

Joining

I’m trying to join the pretzel club and I enter my email and password and hit submit and then nothing happens the app sits there. I’ve tried several times with the same results and I am connected to the internet. I see that others have had the same problem. So this must be an issue with the app.

Pamels79

9 years ago

Response from developer

Hi Pamels79. We apologize for your inconvenience. Could you try it again and fill up all required fields? If you continue having issues with sign up, please contact us at support@rt7.net. We will be happy to assist you. Thank you, RT7 support team.

Free pretzel to download app doesn’t work

Downloaded to get the free pretzel, of course it didn’t work at the shop when the cashier scanned the barcode. Paid full price. Not worth keeping on my phone if I have to pay full price.

Horrorcraft

9 years ago

Response from developer

Hello Horrorcraft, I'm sorry for your inconvenience. It is likely that the store's scanner didn't work properly at that time. We can assist if you send an email to us at: support@rt7.net. In the email please include details such as the store location you visited. We will reach out to them and try to resolve the issue. Thank you.

What's the use, if you can't join?

I downloaded the app and jumped thru all the hoops to sign up. It said my username/password were invalid. I tried to change my password 5 times. None worked. I got the emails, and it LOOKED like I changed my password, but the app still won't allow me to log in! I decide to use another email address that I have. Everything is going fine, until the final step when the app tells me that someone with that phone number is already a MEMBER???!!!!! I deleted your app! I wouldn't have it now! It's NOT national security, it's food service!

RODNEYROKZ

9 years ago

Response from developer

Hi RODNEYROKZ, We are sorry for your inconvenience. We've looked into your case and resolved the issue. You can try "reset password" again and it will work! If the issue persists, please let us know. Thanks, RT7 Support team

Amazing

Amazing pretzels!

Sunshine48623

9 years ago

Can't even join!!!

I have been trying for past two days to join and won't go past first screen! How do you expect people to use app?

Macloud03

9 years ago

Response from developer

Hello Macloud03, On the first screen, you will see 2 buttons (Join Now, and Sign In). If you select 'Join Now', follow the instructions, complete the forms, and press "Submit", you can complete the sign up process. If you still have an issue, please send us an email at support@rt7.net with more details, including a screenshot, and your iPhone model. We'd love to help you out! Thanks, RT7 Support team.