Beon Carrier User Reviews

Name: Beon Carrier
Rating: 2.4918 (61 reviews)

Beon Carrier

Nolan Transportation Group, LLC

💼 Business

📊 Productivity

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App freezes!

This is one of the worst trucking apps, last year it worked somewhat normally, but lately freezes constantly and can’t use at all. I’m on latest iOS version and tried to delete and reinstall. no luck😕

Tony.J79

6 months ago

Response from developer

Good Morning, I apologize that you haven't had the best experience with us. Please email us at beoncarriersupport@ntgfreight.com and we would be happy to help fix any of your issues. Regards, Customer and Carrier Experience Team

App features

Can’t post a truck keep closing out the app, also my notifications don’t work properly on iPhone sounds don’t alert

Prince Mino

9 months ago

Truck posting

The above option is not available it crushes every time you try posting a truck.

APPS YAO

9 months ago

2 Major Gripes with this App

There are 2 major issues I have with this app. 1) No notification sound when there is a load match, despite me allowing notifications in my phone settings. This is such a HUGE miss. I miss out on a lot of matches because of this. I saw another user mentioned this same issue about a year ago. PLEASE PLEASE FIX THIS!!!

2) When I upload documents in the app for my completed deliveries, it still shows “Need Delivery Docs” despite me uploading several times and receiving an “upload successful” confirmation. I have to call in to NTG after every delivery to make sure they’ve received all of my documents. The call center has said they are not sure why I keep seeing the error message, but they received everything from the upload just fine. Small but very impactful and inconvenient bugs in the app.

Havbyred

a year ago

Notification Sound

The app is overall ok. The only issue I’m experiencing is no sound. Example, if I have a matching load available for my posted truck only a screen alert but no sound. All notifications settings sound work with every other app. Please fix.

Viczx10

2 years ago

Response from developer

Good Afternoon, we really appreciate you taking the time to provide us feedback. We will be sure to pass this along to the app development team. Best, Customer and Carrier Experience Team

Its Ok

No real issues except for it keeps logging me out every time I click out of the app. I press the remember me button as well . I just don’t understand why app will not let me stay logged in

Sanbacity

2 years ago

Response from developer

Good Afternoon, Our team would be happy to assist you with your issue. Please reach out to beoncarriersupport@ntgfreight.com. Regards, Customer and Carrier Experience Team

Carrier

App freeze for searching 04/04/24

Cazin1971

2 years ago

App login page

There is a problem with app access when we try to login the OK sign stays there and we have to close app again and then sign in again.

Panshta trucking inc

2 years ago

Response from developer

Good Afternoon, this has now been fixed with updated versions of our app. Please download the most recent version. If you are still having issues reach out to us at beoncarriersupport@ntgfreight.com. Regards, Customer and Carrier Experience Team

App do not work

It is not allowing me to search for loads. I could use every other section but not the search for loads. If I delete and go back will allow me to search but I can’t scrolled down. Then it just stop working.

Flip38

3 years ago

Response from developer

Good Afternoon, Our team would be happy to assist you with your issue. Please reach out to beoncarriersupport@ntgfreight.com. Regards, Customer and Carrier Experience Team

Almost useless!

This application will not work, you need to log in twice each time to have it work, uploading documents after completed trip doesn’t work either.

Tony.J79

3 years ago

Response from developer

App is trash!!!!

You can sit and put in your search info but if u leave off that “find loads” and come back you must put in all your search info AGAIN! You can’t go check on any other tab. That’s so annoying I won’t be using this app it’s time consuming.

Gfxchbi

3 years ago

Response from developer

Good Morning, We do not currently have the saved lanes feature; however, we appreciate you feedback as that is something we intend to develop. At this time, you can use the Beon Carrier Desktop Portal as that currently allow you to save lanes. Regards, Customer and Carrier Experience Team

Poor Design

Intended to take away the incentive to lower margins and over all a complete mess - At NTG you can expect 9/10 LTL loads get reclassed; lost, or thrown on the rail.

0/10!!!! TERRIBLE COMPANY

RaySteiner

3 years ago

Latest updated messed up

This latest update has the prices messed up. Shows different when you click on the load. Please update. Also can we add a saved lane feature so I don’t have to keep reading my truck filters.

MlRZA

3 years ago

Response from developer

Good Morning, This was an internal issue with system migration and has now been addressed. Please update your app. The saved lane feature has not yet been deployed. At this time, you can use the heart lane button to add yourself to a routing guide for loads. Our desktop Beon Carrier Portal will allow you to save searches. Regards, Customer and Carrier Experience Team

App only good for updating load info

App is not good for searching loads doesn’t allow me to scroll down, search or anything . Only shows current location and one load. Good to upload documents, tracking and checking payment status.

JustReese212

3 years ago

Response from developer

Good Morning, In order to search outside of current location you will need to x out of the current location option within the search screen. If you have any further problems please do not hesitate to reach out to beoncarriersupport@ntgfreight.com. Regards, Customer and Carrier Experience Team

App hang constantly

I don't no whats going in with my beon app.
I uninstall it and install it back for 3 times but
Still load board not working .
Don't know what to do.
Plz advice something
Thank you
Gary

Bohla09

3 years ago

Response from developer

Good Morning, We just recently released the 1.5.9 and it has been confirmed that everything is working properly. Regards, Customer and Carrier

Freezes up

App freezes up. Very frustrating. Cannot get it to work at all.

Troy1936

3 years ago

Response from developer

Good morning! There is now an updated version. Please update your app in order to fix this issue. If you are still having issues please reach out to beoncarriersupport@ntgfreight.com they will be happy to assist you. Regards, Customer and Carrier Experience Team

App is no good

App continues to freeze. Better to use the website

Khalifah Robinson

3 years ago

Non working app

8 out 10 times the app does not work.. main issues it freezes and can’t select anything.. also when inputting search criteria’s it would be nice to have prior searches saved.. I guess I’m asking for too much.. I simply just want it to work.

Diablosemei

3 years ago

Response from developer

Didn’t work

Since new version update didn’t work at all always freezing I try so many times deleting app and download again keep doing same thing freeze screen you can’t do anything

fix issue 732

3 years ago

Response from developer

Version 1.5.2 made the app inoperable

Ever since i updated to version 1.5.2 it never worked the same again. Like everyone else says it stays on the first screen and doesn’t respond. The bottom tabs are the only part of the screen that work. I can’t scroll down through loads at all. I cant even use this app anymore. Guess I’ll wait for another update to see if it’s fixed until then I have to find loads from other companies.

mikelouso

3 years ago

Response from developer

Good morning! There is now an updated version. Please update your app in order to fix this issue. When there is an updated version it will not allow you to get past the home screen. If you are still having issues please reach out to beoncarriersupport@ntgfreight.com. Regards, Customer and Carrier Experience Team