Useless app
They clearly stopped maintaining this two years ago and are just completely ignoring the fact that it doesn’t work at all. I get a 500 internal server error any time I try to do anything, including just logging in.
This APP Don’t Hunt
When I try to log into the app, it gives me an internal server error message. The pug’s graphic is cute. For the past few times I’ve tried to use the app, I’ve had to go on my computer to use it. Very frustrating.
Obsolete app
This app is now obsolete for most of Best Friends Pet Care locations. The ones near me have migrated to Moego.pet, and the mobile site is very easy to use. Just wish they made an app!
The app does not work!
This might be the worst app I’ve experienced. I was able to set up my pet profile and now the app does not work. I can’t log in. I can’t pull up boarding to even look at it. No update. I deleted and reinstalled and no change. I don’t want to have to call every time I need to board my dog.
Does not work
Can’t do anything with it. Totally useless
Don’t bother. Just call them.
The app doesn’t let you choose same day drop off/pickup. It’s missing a lot of other options. You’ll just end up calling. Save your time and storage space on your phone.
Scheduling never works
I can’t actually schedule anything through the app. It doesn’t allow you to select dates.
Doesn’t work to book appointments
This app is pretty much nonfunctional. It doesn’t allow you to book appointments, day care or boarding and won’t show prices for any services. This bug has been there for at least the 6 months I’ve had the app.
Can’t submit requests
Boarding for multiple days is easy to request reservations for. If you want just a one day of doggy day camp, the app won’t let you book it.
Easier to use than the website
The app is much friendlier to use to update profiles and vaccination records compared to the website. I also appreciate the easy-access links to the webcams. It was always a hunt to find the cameras on the website. However, I’ve tried to check in on my boy numerous times via these webcams and they haven’t worked for me. I was told they were working getting them up and running again, but it was frustrating knowing the links were *right there* at my fingertips yet they didn’t work. Being able to see all previous reservations and future reservations is easy. Overall, the app appears and for the most part is, easier to use than the website. Please get your cameras/webcams working!
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East to use
The app is easy to use. I like the simplicity of the app, it doesn’t get bogged down with clutter as so many apps do
Makin life easy peasy
For a app just launched I do love it
I saved $5 by using it
I saved $5 by using it
Everything in one place
I agree that the app makes it so much easier to make a reservation, check my points, and know when vaccinations are due. Making reservations takes less than a minute. Thank you Best Friends!
App is awesome
We board our dogs at “doggie Disney” both for park stays and extended trips. We often have grooming done as well. The app is great for tracking what I have reserved, so I can keep track. It’s much easier than the website.
Speedy and efficient
Love that I can do things with a few simple clicks now. So much easier than having to call and wait for a call back, or communicate back and forth via email.
Great idea to get an app
The Best Friends app is user friendly, visually pleasing, and easy to book reservations. The pet cams (when working) are much easier to access through the app. The only suggestion is to have the ability to send in updated vaccine records through the app instead of emailing them.
Love the app
Love the new app! Makes it easy to see upcoming reservations and I love the pet cam. Staff is wonderful and so friendly. Definitely recommend.
App
I love having the app option to book for our good boy! It’s so easy to use.
Boarding
Works well to see my account and reservations, but having issues actually being able to book a boarding reservation through the app. Once that is fixed, this app will be perfect and deserve 5 stars!
Finn
Finn really enjoys playing with his counselors & running & chasing the other small dogs.
The daily report card lets us know about his activities, along with our ability to monitor him via the webcam. We fell that he is safe & active.
The daily report card lets us know about his activities, along with our ability to monitor him via the webcam. We fell that he is safe & active.
