Tracking issues solved with a reinstall
Like others recently, I had issues with the app not recording activities as tracking would switch itself off. I got in touch with support and received a prompt reply telling me to remove and reinstall the app. I had to accept/reenable settings and reactivate the software, but this has actually worked for me — tracking now stays enabled within and outside of the app. No points were lost by reinstalling the app. I am, once again, able to enjoy the app and track my activities.
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Terrible
Has started to turn the tracking off so nothing gets recorded, really poor inaccurate app, needs sorting out
Doesn’t always keep track
I love the idea of this app, but I never cycle and yet some of my travel is logged as cycling and the app misses some of my walks, or parts of them. Often. I’ve checked my settings & it should work better.Still, great idea & hopefully it will eventually work as it’s meant to.
Walking
Does not pick up the first half of my walk from home. Signal only picks up after 20-30 mins or so of walking. Never going to get many points at this rate.
Leicestershire FTW
I am surprised this app isn’t securing 4 stars and above but it looks like people outside of the areas are downloading it and then complaining because they don’t get the full benefits . I’ve been
Using it within Leicestershire for over 5 years and apart from occasional
Problems where an update turns tracking off , it’s definitely the BEST reward tracking app I’ve come across ( WeWard hang your head ) . It just runs in the background and requires no input , quietly accumulating points . Why score low for something that is all benefit ?
Using it within Leicestershire for over 5 years and apart from occasional
Problems where an update turns tracking off , it’s definitely the BEST reward tracking app I’ve come across ( WeWard hang your head ) . It just runs in the background and requires no input , quietly accumulating points . Why score low for something that is all benefit ?
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Buggy
I used this as it was being funded by my local council. It has a few issues. It is bad at picking up movement and this should be the whole point of the app. It misses about 50% of my walks and regularly decides buses are cycles. It also takes many refreshes to see what it thought you did today. Third whinge - tracking turns itself off.
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Useless
Constantly freezing and never loads properly. Useless app you can’t really use.
Better points
Great app for keeping track of travel though every so often my tracking switches itself of and doesn’t always pick up my travel and had times when travelling in the car that I am using a bicycle and if I don’t check it that day it will save as this, do like the fact that you can convert points into vouchers to use
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Excellent app - excellent support
I used this app through former employer and loved using my walking to gain points towards coffees! Now have personal account and can’t wait to continue to gain points. Really user friendly app and BetterPoints Support also amazing - shout out to Uzma who was so very helpful!!
So so
It seems to record car journeys fairly accurately but only records a tiny amount of my walking. Yesterday I did over 12000 steps but it didn’t record any. Could be a lot better
Needs Apple Watch suppprt
Great idea but a lot of the time when exercising I don’t take my phone and use my watch so you really need to support the various sports watches or simply link with the Apple health app or google equiv so you get the geo data and exercise type.
Too clumsy
I’ve persevered but it really isn’t for me. It doesn’t start tracking until you’ve covered more than 100 meters at a time. For someone like me that’s difficult. I followed the instructions and customer support was good but I’ve given up now as it’s unlikely I will earn enough points for anything
Won’t connect to Apple health
Selected allow to connect but still won’t connect. Turned on tracking. Still won’t connect. Went to Apple Health App to connect that way but the Better Points app isn’t there to connect to.
Rubbish rarely picks up activity
I’ve been using for a while. It only seems to pick up car journeys not the 11000 steps I walk. So frustrating.
Great idea!
Amazing way to get people active and exploring the city! From sheffields country side, rivers, canals to small businesses and tourist attractions! I’ve never been out the house as much 😆
No instructions
Hmmm, so after seeing advertised on local bus digital boards I thought seemed like a good idea. Installed, allowed all the required data to be shared, enabled tracking them went for morning walk and…. Nothing. In app support gives no clear instructions and app itself is far from intuitive…
BetterPoints Review
I like it cause they give us a lot of vouchers and I really like it cause I like BetterPoints app
BetterPoints, Better Health!
I love this app. and have been using it more or less since the Covid pandemic arrived. It has enabled, encouraged and motivated me to keep active - even if just 30 minutes a day which is recommended to enhance healthier lifestyles. I really like the fact that you can donate your points to good causes too.
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Unclear how to use
Downloaded after seeing an add. Once you create an account it’s unclear how you can start earning points. And it doesn’t tell you if you’re in a sponsored postcode or not. It’s an interesting idea but feels like the app doesn’t actually have any features that would guide you in how to use the app. Would also be interested to know who’s funding this and the number of users. Doesn’t really have a community feel.
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Decent app
Thanks
