😍
Soooo helpful
Areesha Azaz
Amazing customer service and support
Can’t login
I am unable to login. It simply says “something went wrong” whenever I try. I have tried multiple times over 24 hours, I have deleted and redownloaded the app as well. I tried to contact someone but the chat button on the website wasn’t working.
Unable to login
I have been trying to Login its saying server down
Response from developer
Thanks for getting in touch, we're sorry you're having issues signing in. We'd like to understand more about the problems you had so that we can investigate. Please send us a brief description explaining the steps you've taken to studentmobileappsupport@unitestudents.com. A screenshot or screen recording would also be super helpful! Thanks, Beth
Something wrong with community feature
I haven’t been able to use the community chat feature for like 3 weeks now. It keeps saying "something wrong, please try again" no matter what. I’ve tried other WiFi, mobile data, even switching devices—but nothing works 😭😭😭
Response from developer
Thanks so much for getting in touch, we're really sorry you're having issues with Community Chat. We'd like to understand more about what's going on so we can look into this. Please send us a brief description explaining the steps you've taken to studentmobileappsupport@unitestudents.com. A screenshot or screen recording would also be super helpful! Thanks, Beth
