😍
Soooo helpful
Areesha Azaz
Amazing customer service and support
Can’t login
I am unable to login. It simply says “something went wrong” whenever I try. I have tried multiple times over 24 hours, I have deleted and redownloaded the app as well. I tried to contact someone but the chat button on the website wasn’t working.
Unable to login
I have been trying to Login its saying server down
Something wrong with community feature
I haven’t been able to use the community chat feature for like 3 weeks now. It keeps saying "something wrong, please try again" no matter what. I’ve tried other WiFi, mobile data, even switching devices—but nothing works 😭😭😭
k
logged me out and won’t let me log back in ???
Order information
It's troublesome to pay the rent on the website. And I can't view the order information on app.
Painfully slow to load the app
It’s being incredibly slow to load anything but useful for talking to roommates for the first time
Nothing will load
The flat chat won’t load the community chat won’t load and can’t do anything on the app at all
Check out
I am unable to check out on the app as there is no option to check out on the app.
No access!
Unable to log in. It only says that I have to confirm my booking on the website, which I have already done, yet it still doesn’t let me log in.
Good app
I prefer this app more than the old except that it does not notify you if a parcel is ready to be collected like the previous app
‘
I can’t open community and chats, and the Inbox.
Response from developer
Hi, thank you for contacting us and we're sorry to hear you're having issues with the app. There is no indication that any of these features are not working, so we're keen to understand why you aren't able to access them. Please send a brief description explaining the steps you've taken to studentmobileappsupport@unitestudents.com with the reference code [AR2210] and we'll work to get to the bottom of this. Thanks, Beth
App needs to be fixed
I’ve downloaded the app and all I can see is a grey blank screen. I unable to view the community chat.
Unable to check in
I downloaded the app and all that shows is a grey blank screen. I unable to view the community chat. The only page that is working is the chat for my flat. I’ve deleted the app several times and re downloaded it but still nothing.
Best app ever
This updated app is more easier to navigate because you don’t have to wait ages for the chat to pop up and this new app lets you talk to your community such as pier quays
much improved
great app, but please make it so that your preferred name is the one that appears in chat rooms, or make the name editable 🙏
