Schedule and connectivity
1. The connectivity experience on BetterUp is frustrating — sessions frequently disconnect or are difficult to join, even when Zoom and other apps work perfectly on the same connection. The issue happens both in the mobile app and browser on my laptop. BetterUp really needs a more reliable and user-friendly way to connect to sessions.
2. Scheduling sessions is unnecessarily cumbersome. Having to click through every two weeks to view/select dates makes the process tedious. It would be much better to display all available dates at once for easier scheduling.
2. Scheduling sessions is unnecessarily cumbersome. Having to click through every two weeks to view/select dates makes the process tedious. It would be much better to display all available dates at once for easier scheduling.
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Doesn’t work!
App is not working and the support from BetterUp is not helpful.
Needs a Dark Mode
Please add light and dark mode that transitions with the system! This would make the app significantly more usable and the BetterUp platform more valuable when I want to assess it at night.
Useless and Coach-less
It’s just waste of time and money! The coaches just want to fill-up the time of the session! They come unprepared! Connection is poor and they never compensate on time loss due to connection
BetterUp needs to DO BETTER!
Way too expensive to have a 30min chat with someone whom I have more business experience & sense. If you want an unlicensed therapist this app is for you, there is literally no coaching.
Not to mention it auto renews the crazy fee that they charge monthly even if you have pending paid sessions. Do better!!
Not to mention it auto renews the crazy fee that they charge monthly even if you have pending paid sessions. Do better!!
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