Beurer FreshHome User Reviews

Customer Experience

Positive experience28.9% of reviews
Neutral5.3% of reviews
Negative experience65.8% of reviews

~ Based on 76 written reviews from the US App Store.

Is Beurer FreshHome Safe?

Not enough ratings yet to assess Beurer FreshHome.

Is Beurer FreshHome Legit?

Beurer FreshHome appears to be a legitimate app. AppsHunter Legitimacy Score for Beurer FreshHome is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not connecting to wifi?

To fix your issue, the device is not compatible with 5G Networks so put it on a 4G Wi-Fi and it should work. Figured it was a compatibility issue with mine when setting it up and once i did that, it worked fine. Might he stupid in 2026 but hey, it is what it is. Hopefully this helped!

Shocking app

Love the product, but the app is such a let down. I’ve contacted Beurer H/O customer service and they are equally as useless as the app. They are apparently working on the connecting issues.

Fails to register device

I have a new LR400. Pairing to the app worked fine the first time. Later I turned the device off and then on again, and found that the app could not connect to the device. Pairing again fails too: the device is visible via bluetooth, and clearly on my network responding to pings, but the app never gets past the “Connection to server is being established” stage, and often errors out at the stage.
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Sehr schlechte WLAN Verbindung

An und für sich ein schickes Teil, leider verliert das Teil ständig die Verbindung zum Server wo durch die App Steuerung echt sch**** ist. Wer gerne aufsteht und manuell Steuern will kann das tun. Ohne Appsteuerung nicht brauchbar

App Review

I’ve had the Beurer LR 400 Air Purifier for a month. Their product really does work. The app on the other hand is rubbish. There are constant connection issues to either my WIFI or to their server. If you are an app driven person, this product is definitely not for you.

The application not working

Please update the application

schade..

Ich würde gerne die App verwenden, leider ist keine verbindung zum WLAN Netzwerk möglich (FritzBox) daher gebe ich aktuell nur 1 Stern, bitte diesen Fehler beheben ( anderes handy wurde ebenfalls probiert )

لايعمل

غير فعال لمذا لم يحدث

Terrible App

Doesn’t connect to WIFI. Help desk hasn’t a clue how to resolve the issue. By the look of things this is a long standing issue and is not being attended to by Beurer.

Funktioniert sehr schlecht

Die Anwendung funktioniert sehr schlecht. Es ist schwierig das Gerät mit dem Telefon zu verbinden, der Support-Service hilft nicht, ich finde es eine schlechte Kauflösung

Erstmal Vorschusslorbeeren

Ich glaube an das Gute in der App. Da auch
der erste Eindruck gut war, gibt es nur einen Stern Abzug für den Zwang bei der Installation den Standort freizugeben.
Ich werde diese Rezension von Zeit zu Zeit aktualisieren.

Scam

Am besten in vollständigen Namen angeben. Die App lässt sich einfach nicht verbinden, aber dafür sämtliche Personaldaten abfragen.

Poor

Went connect. Tried, tried and tried again. And why does this app need full location permission?

Rating

It’s very easy and helpful now but I wish you could see what temperature and air humidity is good or bad, just like with the dust.

Simply doesn’t work

Don’t believe the single positive review. The app doesn’t work. You cannot connect at all. Waste of time.

App is not working

App is lagging not working at all tried to delete it and re-install and still lagged

Stuck

I have been trying to login my app for almost 8 months now its always stuck on loading … i delete sign in and it stucks on load again… i delete i sign up a new account and still stuck on loading can developers please update this also anyone else facing the same issue?? Its so annoying…

Bad for the company

Does not connect to wifi

Poor app

The app no longer connects to machines through Bluetooth or WiFi. Filter works fine but can no longer set automatically and have to turn on and off manually.

Difficult to connect to WiFi.

Finds WiFi, add password, says connected. Then fails to connect to neuter server or something

Update!! Same aside after I change internet providers. Your app needs an update and simplified.

Poor!! Failure connecting to server

It also must have precise location settings allowed. That's a privacy concern from me
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