Fraud and Fake Profiles
Stay away from this Fraud Application. It genuinely feels like fake profiles are being created and managed by the matrimony team itself. These profiles conveniently accept interests sent by users, which pushes customers into purchasing a membership. But once the membership is taken and the profile contact details are unlocked, the same profiles either reject calls, keep calls unanswered, or never reply to messages on WhatsApp at all.
I purchased a 3-month plan costing ₹9,676 because one girl had accepted my interest while I was not a paid member, and I believed I would be able to speak to her directly after taking the subscription. However, after purchasing the membership, the same profile kept rejecting my calls or leaving them unanswered, with no response to my WhatsApp messages either.
Then, within a couple of days, one of your agent called aggressively promoting the “assistance service,” which costs an additional ₹11,000. The moment I refused, my account suddenly started showing profiles without pictures. Hilarious.
It honestly feels like this entire process is intentionally designed to pressure users into purchasing additional paid services rather than genuinely helping them find matches.
I have already purchased a 3-month subscription worth ₹9,676. If the company genuinely needs more money to run its operations, you could simply ask me directly instead of resorting to such misleading and unethical practices.
I purchased a 3-month plan costing ₹9,676 because one girl had accepted my interest while I was not a paid member, and I believed I would be able to speak to her directly after taking the subscription. However, after purchasing the membership, the same profile kept rejecting my calls or leaving them unanswered, with no response to my WhatsApp messages either.
Then, within a couple of days, one of your agent called aggressively promoting the “assistance service,” which costs an additional ₹11,000. The moment I refused, my account suddenly started showing profiles without pictures. Hilarious.
It honestly feels like this entire process is intentionally designed to pressure users into purchasing additional paid services rather than genuinely helping them find matches.
I have already purchased a 3-month subscription worth ₹9,676. If the company genuinely needs more money to run its operations, you could simply ask me directly instead of resorting to such misleading and unethical practices.
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Response from developer
Dear Bukka Reddy, we apologize for the inconvenience caused. We have a robust fraud management framework to proactively detect and correct such issues. Kindly share details with your Matrimony ID for us to investigate further.
Plans showing wrong things
I got subscription from app for combo plan expecting I would get subscription for the right regional matrimony service. They gave subscription for random regional matrimony and mentioning that they can’t change it. I raised immediately with customer service and each member is saying different thing. Paid a big amount for this but disappointed in service.
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App needs lot of improvement and fixes
Worst app ever, very slow. No customisation options through app, everything needs to be done with desktop website. App keeps asking for profile selfie verification and ends up blocking your own account for not being verified.
Felt Expensive
The app minimum payment starts from 109$, there is no monthly payment options, and altest there should be like free of atlest 5 contacts or something.
Atlest you should give a free trail for a day or a limited contacts. Felt so expensive.
Atlest you should give a free trail for a day or a limited contacts. Felt so expensive.
Fraud from BM members and BM creating fraud profile
maybe 8th, to say the latest, the BM has come up with a new plan to scam the public by doing restrictions on send interest and 24hours request is a bigger scam as no proper testing is done on how 24hour works!! Developer just created it for the name sake and it does not works how it suppose to work, shameless!
And Bm internal members are still working with 3rd party to get the contacts and then the 3rd party reaches out directly on WhatsApp. Such a scam on BM and this can be done only by their internal members!!!
BM Internal members are creating fraud profiles now and frauding and cheating the customers into getting premium and rating for BM is a paid one which will always says high…
High level fraud from BM… 12000+ fraud profile reported nothing done from BM,,, they are working with 3rd party to cheat the customer into getting premium
And Bm internal members are still working with 3rd party to get the contacts and then the 3rd party reaches out directly on WhatsApp. Such a scam on BM and this can be done only by their internal members!!!
BM Internal members are creating fraud profiles now and frauding and cheating the customers into getting premium and rating for BM is a paid one which will always says high…
High level fraud from BM… 12000+ fraud profile reported nothing done from BM,,, they are working with 3rd party to cheat the customer into getting premium
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Worst Experience with Customer Support
The person called me and asked me for paid membership, but I told him right now I’ll not go for paid membership, then he told me that should he cancel the interest that I’ve sent to the matches? I asked why would he do that. So, he said if I’m not going for paid membership then he’ll cancel the interests that I’ve sent and also he mentioned that unlog ko bhi pata chalna chahiye ki aap unme interested nahi ho…
I mean what kind of behaviour is that??
Now there are 4 main concerns here:
1. Security Concern: There is no security, they can do whatever they wanna do with your information (IMPORTANT).
2. They just asks for money without even telling the benefits because I don’t know if they will provide or not according to their behaviour.
3. They don’t even introduce themselves or give information about themselves when they talk to you.
4. Security Concern: They use some random phone number to call you.
You’ve surely lost one customer and also I’ll not recommend to anybody download this app for matrimonial purposes.
If anybody is reading this, I’d recommend go for Shaadi or Jeevansathi or any other matrimonial app but not this one.
I mean what kind of behaviour is that??
Now there are 4 main concerns here:
1. Security Concern: There is no security, they can do whatever they wanna do with your information (IMPORTANT).
2. They just asks for money without even telling the benefits because I don’t know if they will provide or not according to their behaviour.
3. They don’t even introduce themselves or give information about themselves when they talk to you.
4. Security Concern: They use some random phone number to call you.
You’ve surely lost one customer and also I’ll not recommend to anybody download this app for matrimonial purposes.
If anybody is reading this, I’d recommend go for Shaadi or Jeevansathi or any other matrimonial app but not this one.
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Response from developer
Hi Papan KK, we are sad to know that your experience was not satisfactory. We wish to inform you that as a free member you can send interest to matches. However, you wouldn't be able to view contact details of other members, as it's a premium member benefit. To know about the benefits of premium membership mail us at ios@matrimony.com.
Fake reviews
Using mass promotion from DU fests
Good
BharatMatrimony is a well-known platform for finding life partners with a wide range of profiles across communities and preferences. It offers useful filters and matchmaking features, making the search process easier. However, many features are locked behind a paid subscription, and some profiles may not always be active. Overall, it’s a reliable app for serious matrimonial searches.
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Response from developer
Hello BasantKaur, that's great! Thanks for your feedback and we love the fact that your experience with us was amazing. If you have further queries or suggestions, please write to us at ios@matrimony.com.
Performance
Excellent service
Review
Matrimonial Site is a great source for finding the Soulmate. In India Matrimonial site has proven the best contribution to maintaining and strengthening a good culture. With these sites, if you stay connected then you never feel helpless about your marriage requirement. In the hectic schedule of life Matrimonial Sites is the ultimate option to find your preferred life partner that is away from few clicks. we are pleased to know that you enjoy using our app.
We strive to serve our members every step of your partner search.
We strive to serve our members every step of your partner search.
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Response from developer
Dear Customer, that's great! Thanks for your feedback and we love the fact that your experience with us was amazing. If you have further queries or suggestions, please write to us at ios@matrimony.com.
Nice
had a great experience using Bharat Matrimony. The app is very easy to use and has a clean interface. It offers genuine profiles and good filtering options to find suitable matches. The customer support is also helpful and responsive. I appreciate the privacy and security features provided. Overall, it is a reliable platform for finding a life partner.
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Review
I had a decent experience with Soo Bharat Matrimony. The platform is user-friendly and offers good filtering options to find suitable matches. Most profiles seem genuine, which is a big plus. However, sometimes responses can be slow, and not all profiles are active. Overall, it’s a reliable option if you’re seriously looking for a partner.
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Response from developer
Dear Customer, that's great! Thanks for your feedback and we love the fact that your experience with us was amazing. If you have further queries or suggestions, please write to us at ios@matrimony.com.
Good experience so far
Easy to use and profile is genuine. The interface is clean and browsing matches is smooth. Overall good experience
Helpful
My brother got best match
Review
Very helpful app , found some lovely profiles
Helpful
It is a great app and have been help to my didi!! It has verified accounts which further helps in confiing safety.
Worse App with horrible Ui and pathetic customer support
Created an profile and after submitting all the necessary details, i was unable to preview my profile and also unsure, whether the uploaded pictures are visible to others or not. Whenever, i tapped on preview, all i can see is their stupid membership pitch, instead of how my profile is actually looking. Addition to that, even after tapping trillion billion times on the home icon, i was not redirected.. Cx support is by the worse I’ve seen.
Now please don’t give me stupid and silly response stating, update the app/ uninstall and re-install it again
Now please don’t give me stupid and silly response stating, update the app/ uninstall and re-install it again
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Response from developer
Dear Customer, we are sorry to know that your experience with our app was not satisfactory. To rectify this, we would need more details. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony.
Not useful
This app doesn’t help. Not recommended. Search for other options instead.
PATHETIC!!!
Please don’t install this app and don’t fall for their trap. It’s absolute garbage of an app, They are charging ₹11K for annual plan but after you subscribe you will get known that you can view 140 contacts only within your subscription period. The worst part of the whole experience is you just can’t send request to anyone you will have to send message to each and every profile on their app. It’s a complete waste of money and time. I regret paying them so please stay away from Bharat Matrimony and their group.
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Great
I have had great experience with the app. The interface is so smooth and easy to use that it is very simple to find a perfect match
10/10 recommended
10/10 recommended
