Worst experience
Got no suitable match, waste of time and money
MManj91
Audacity of Representatives
I am extremely disappointed and disgusted by the way I have been treated. I have been receiving calls telling me that I cannot even pay 100 CAD for your app. This kind of behaviour is completely unacceptable, disrespectful, and unprofessional.
Whether I choose to pay for your app or not is entirely my personal decision. No one has the right to question my financial situation, insult me, or make me feel ashamed because of my decision not to pay.
Let me make this absolutely clear: I will not pay for this app, especially after experiencing such disrespectful behaviour. The way you communicate with people reflects the quality and professionalism of your service, and this experience has completely destroyed my trust in your app.
I expect people to be treated with dignity and respect, regardless of whether they are paying customers or not. Money does not give anyone the right to humiliate or pressure another person.
Please stop contacting me to pressure me into making a payment. I will not tolerate any further disrespectful communication.
I expect this complaint to be taken seriously. Respect is not something people should have to pay for.
Whether I choose to pay for your app or not is entirely my personal decision. No one has the right to question my financial situation, insult me, or make me feel ashamed because of my decision not to pay.
Let me make this absolutely clear: I will not pay for this app, especially after experiencing such disrespectful behaviour. The way you communicate with people reflects the quality and professionalism of your service, and this experience has completely destroyed my trust in your app.
I expect people to be treated with dignity and respect, regardless of whether they are paying customers or not. Money does not give anyone the right to humiliate or pressure another person.
Please stop contacting me to pressure me into making a payment. I will not tolerate any further disrespectful communication.
I expect this complaint to be taken seriously. Respect is not something people should have to pay for.
Show more
DDhrumit_22
Response from developer
We understand why you feel upset, and this behaviour does not reflect the standard of professionalism we aim to deliver. You deserve absolute respect regardless of your payment choices. We are reviewing this interaction internally on priority. Please share your details at app.help@shaadi.com so we can stop all calls immediately.
Scam
The just try to get money out of your pocket. Disgusting customer support service.
APAnshu Pathania
Response from developer
We hear your frustration about pricing and support, and understand this isn't the experience you expected. Our plans offer advanced filters and direct contact details, but we want you to feel it's a worthy investment. Please write to app.help@shaadi.com so our team can guide you properly. We are committed to helping you.
Bad experience
First thing the app has some sort of issues it doesn’t work properly
And next is you are just ghosted you don’t get any sort of good matches
And on top of that they force you to upgrade the plan
Still no use
It’s like waste of money and time
And also
It’s like any other dating platform
They won’t help you until you upgrade to vip worst app
I have wasted my 3years me and parents very disappointing
And next is you are just ghosted you don’t get any sort of good matches
And on top of that they force you to upgrade the plan
Still no use
It’s like waste of money and time
And also
It’s like any other dating platform
They won’t help you until you upgrade to vip worst app
I have wasted my 3years me and parents very disappointing
Show more
WSWorst matrimony site
Extremely Disappointing Service – Harassment, Aggressive Upselling, and Zero Respect for Clients
My experience with Shaadi has been incredibly frustrating and disappointing. What is supposed to be a service that helps people find a life partner has turned into an exhausting exercise in dealing with relentless sales calls and aggressive VIP Shaadi upselling.
Despite repeatedly declining the VIP Shaadi services through messages and verbal conversations, I continue to receive calls pushing the same upgrades. I have spent hours on the phone explaining that I am not interested, yet the message simply does not seem to get through. The calls continue at absolutely ridiculous hours, including weekends and late nights at 10 PM, 11 PM, and even 1 AM in the USA. This is completely unacceptable and demonstrates a shocking lack of respect for clients’ time, privacy, and personal boundaries.
What makes the experience even worse is the way clients are made to feel as though they are not serious or genuine about finding a partner simply because they refuse to purchase additional services. Declining an expensive upgrade does not make someone less genuine about marriage. It is insulting and unprofessional to suggest otherwise.
The representatives also need to learn to listen instead of interrupting clients, talking over them, or cutting them off when they are trying to explain their concerns. A customer should not have to repeatedly defend a clear decision to decline a service they do not want.
Shaadi needs to understand that customer service is not about relentlessly pressuring people until they give in and pay more. It is about listening, respecting decisions, and maintaining professional boundaries. Repeatedly calling clients after they have declined a service is not good salesmanship; it is an intrusive and frustrating customer experience.
My recommendation: If you are considering Shaadi, be prepared to deal with persistent sales pressure even after you have clearly said no. The company seriously needs to review its sales practices, call schedules, staff conduct, and customer opt-out process.
Finding a life partner is already a personal and sometimes stressful journey. Clients should not have to deal with additional stress from the very service they are paying to use. Shaadi, please learn to respect the word NO. It is a complete answer, not an invitation to make another sales call.
Despite repeatedly declining the VIP Shaadi services through messages and verbal conversations, I continue to receive calls pushing the same upgrades. I have spent hours on the phone explaining that I am not interested, yet the message simply does not seem to get through. The calls continue at absolutely ridiculous hours, including weekends and late nights at 10 PM, 11 PM, and even 1 AM in the USA. This is completely unacceptable and demonstrates a shocking lack of respect for clients’ time, privacy, and personal boundaries.
What makes the experience even worse is the way clients are made to feel as though they are not serious or genuine about finding a partner simply because they refuse to purchase additional services. Declining an expensive upgrade does not make someone less genuine about marriage. It is insulting and unprofessional to suggest otherwise.
The representatives also need to learn to listen instead of interrupting clients, talking over them, or cutting them off when they are trying to explain their concerns. A customer should not have to repeatedly defend a clear decision to decline a service they do not want.
Shaadi needs to understand that customer service is not about relentlessly pressuring people until they give in and pay more. It is about listening, respecting decisions, and maintaining professional boundaries. Repeatedly calling clients after they have declined a service is not good salesmanship; it is an intrusive and frustrating customer experience.
My recommendation: If you are considering Shaadi, be prepared to deal with persistent sales pressure even after you have clearly said no. The company seriously needs to review its sales practices, call schedules, staff conduct, and customer opt-out process.
Finding a life partner is already a personal and sometimes stressful journey. Clients should not have to deal with additional stress from the very service they are paying to use. Shaadi, please learn to respect the word NO. It is a complete answer, not an invitation to make another sales call.
Show more
MMiami☀️
