Data sharing
I registered on Shaadi.com on 08/04/26 at approximately 6:00 PM CST using my verified U.S. phone number. Within hours, I received unsolicited WhatsApp messages from multiple matrimonial businesses. One of those businesses has informed me that an agency provided my contact information. I never registered with these businesses.
How personal information was shared, sold, disclosed, or transferred to any affiliate, agency, lead provider, marketing partner, or third party. You guys are verified my phn number too. Can you explain ?
How personal information was shared, sold, disclosed, or transferred to any affiliate, agency, lead provider, marketing partner, or third party. You guys are verified my phn number too. Can you explain ?
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Frequent login issues
Doesn’t login with OTP.
Doesn’t login with password.
Horrible chat support
If you don’t have US phone support doesn’t expect US people to pay on $
#1Matchmaking service my foot!
Doesn’t login with password.
Horrible chat support
If you don’t have US phone support doesn’t expect US people to pay on $
#1Matchmaking service my foot!
Spam in money
My experience with Shadow.com was extremely disappointing. The service did not meet my expectations at all. I experienced poor performance, reliability issues, and the overall experience was frustrating. Customer support was not helpful in resolving my concerns, and I did not feel that my issues were taken seriously.
Based on my experience, I would not recommend this service. There are better alternatives that provide more reliable performance and better customer support. I regret spending my money on this service.
Based on my experience, I would not recommend this service. There are better alternatives that provide more reliable performance and better customer support. I regret spending my money on this service.
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Bad Experience more felt like aggressive marketing
When I joined I directly opted for premium, but marketing guys started calling me aggressively to ask about my experience , journey and lots of personal question for which I was never ready to entertain because I was not desperate to get married in one month after downloading app with the help of so called vip counseller. So I had almost bad arguments with the guy who used to call me every day saying I am your vip consellor and I was to ask where are you lacking behind? I mean disgusting you can go personal to girls who are not desperate and who is just taking time well along story short. They did something in their system so I started getting NO REQUESTS as if my profile to others became invisible due to this marketing guy arguments. They have scammed me. I paid for 3 months and deleted in 1 months.
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Fraud app
My experience with Shaadi.com has been extremely disappointing. I paid around $250 CAD for their Diamond Plus Membership because they heavily advertise a 30-Day Money Back Guarantee. The promotion makes it sound like if you don’t find a suitable match, you’ll get your money back.
However, after purchasing the membership, I discovered that there are numerous hidden conditions that are not made sufficiently clear before payment. When I requested a refund because I wasn’t satisfied with the service, my request was denied based on requirements that were only pointed out afterward, such as sending a minimum number of interests, waiting 30 days, and meeting several other eligibility criteria. This felt very misleading.
In my personal experience, I also found that many of the profiles I interacted with appeared inactive or not genuine. I received very few meaningful responses despite actively using the platform. I expected a premium matchmaking service, but instead I felt I was paying for access to profiles that did not lead to real conversations.
I feel like I lost $250 CAD on a service that did not deliver what I expected. The money-back guarantee attracted me to purchase the membership, but when I actually needed it, it came with so many restrictions that it became practically useless for my situation.
I would strongly recommend that anyone considering a paid membership read every term and condition carefully before paying, especially the refund policy. Don’t rely solely on the “30-Day Money Back Guarantee” advertising without understanding all of the eligibility requirements.
Unfortunately, based on my experience, I cannot recommend Shaadi.com and regret purchasing the membership.
However, after purchasing the membership, I discovered that there are numerous hidden conditions that are not made sufficiently clear before payment. When I requested a refund because I wasn’t satisfied with the service, my request was denied based on requirements that were only pointed out afterward, such as sending a minimum number of interests, waiting 30 days, and meeting several other eligibility criteria. This felt very misleading.
In my personal experience, I also found that many of the profiles I interacted with appeared inactive or not genuine. I received very few meaningful responses despite actively using the platform. I expected a premium matchmaking service, but instead I felt I was paying for access to profiles that did not lead to real conversations.
I feel like I lost $250 CAD on a service that did not deliver what I expected. The money-back guarantee attracted me to purchase the membership, but when I actually needed it, it came with so many restrictions that it became practically useless for my situation.
I would strongly recommend that anyone considering a paid membership read every term and condition carefully before paying, especially the refund policy. Don’t rely solely on the “30-Day Money Back Guarantee” advertising without understanding all of the eligibility requirements.
Unfortunately, based on my experience, I cannot recommend Shaadi.com and regret purchasing the membership.
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Me
Good site
VIP service is useless
During sales calls, they make grand promises, but once services are purchased, the agent assigned to your profile, fail to even meet the bare minimum expectations.
Use this platform solely as a self-managed application and don’t overpay for VIP service.
Use this platform solely as a self-managed application and don’t overpay for VIP service.
Options to edit
No option to edit and customer service ask you to delete the profile and gave you an idea when you say if you can’t edit then you have to delete the account they encourage this. First I know any app customer service saying this
Response from developer
Hi , we would like to have this checked and resolved. Please reach out to us on app.help@shaadi.com with your profile details so that we can assist you further!!
Too many bugs
This app will stop working giving the message “Connection has timed out”. I’ve tried turning the phone off and then on again without any luck. I’ve current been stuck for over 12 hours now
Scammers
I completed my own ID verification because I wanted to use this platform seriously to find a life partner. Unfortunately, my experience has been very disappointing.
I interacted with multiple profiles that appeared verified, but when I politely asked for basic verification such as a LinkedIn profile, a professional profile, or a video call before moving forward, I was blocked instead of receiving a simple response.
This made me lose confidence in the platform's verification process. A verified badge should help users feel safer, but there should also be stronger checks and better action against suspicious behavior.
I hope Shaadi.com improves its verification system and user safety so genuine members can use the platform with confidence.
I interacted with multiple profiles that appeared verified, but when I politely asked for basic verification such as a LinkedIn profile, a professional profile, or a video call before moving forward, I was blocked instead of receiving a simple response.
This made me lose confidence in the platform's verification process. A verified badge should help users feel safer, but there should also be stronger checks and better action against suspicious behavior.
I hope Shaadi.com improves its verification system and user safety so genuine members can use the platform with confidence.
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Pitty platform
Worst experience, support team only busy in sales and company denied to offer the service they claim and promote, even did not accepted evidence.
When I challenged them I can prove my point, they didn’t answered at all.
Mr. Mittal needs to check their own product than other startup on shark tank.
Shaadi.com needs new CEO or Better team.
I feel sorry for those who spend huge money on this platform.
When I challenged them I can prove my point, they didn’t answered at all.
Mr. Mittal needs to check their own product than other startup on shark tank.
Shaadi.com needs new CEO or Better team.
I feel sorry for those who spend huge money on this platform.
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Buggy
Cant even make an access as it keeps freezing and crashing
Unable to update personal information
Giving you 1 star, because I can’t update my personal information such as height and I tried reaching your support system but they said they can’t do anything so they gave me options to delete it.
Useless
This app won't let you login it says account deactivated. How can that be if you never approved or declined my profile. What a waste!
Worse service irritating customer service
There customer service is very irritating
One of the guy called me at 3 am in My time and was not ready to hang up the phone
After when I refuse the VIP Service, it was looking like he was threatening me
after some time the torture has stopped because I clearly said no
But then again, things started again
If someone needs VIP Service, he will ask for them or you can call once thats it
What the hell is this torture
One of the guy called me at 3 am in My time and was not ready to hang up the phone
After when I refuse the VIP Service, it was looking like he was threatening me
after some time the torture has stopped because I clearly said no
But then again, things started again
If someone needs VIP Service, he will ask for them or you can call once thats it
What the hell is this torture
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Response from developer
Hi , your comments are really concerning and we would like to understand what went wrong with your experience. Please connect with us on app.help@shaadi.com and we will definitely work towards bettering your experience!!
Worse app
Keep bugging people for taking VIP service which is just a trap and false promises
Great app
I would also like to compliment Shaadi.com for providing a well-organized and trustworthy platform that makes the matchmaking process smooth and convenient. The website is user-friendly, and the support provided was excellent. Special thanks to Mohammed Hasan Shaikh, who was professional, knowledgeable, and clearly knew what he was doing. His guidance and support made the experience even better.
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Unstable UI and buggy for iOS26
App is very buggy and the UI crashes very often while using on iOS26. Not very user friendly.
Response from developer
Hi there, we regret the inconvenience. Request you to try clearing app cache and then have a check. If the issue still persists, we are available on app.help@shaadi.com to assist you further!!
REAL EXPERIENCE: it’s FRAUD APP AND RUN BY CHEATER INDIAN BUSINESS
You all restrict the app services forcefully to sell your premium services. It’s clearly seen how fraud you people are. YOU WILL NEVER BE ABLE TO DIFEST ANY EARNINGS TO YOU AND YOUR FAMILY. YOU ALL ARE FRAUD. CHEATIBG INDIANS ONLY. SHAME ON YOU !!!
So far ok at the moment because I haven’t paid anything yet
Not sure if the people are genuine
