Scam
The just try to get money out of your pocket. Disgusting customer support service.
Bad experience
First thing the app has some sort of issues it doesn’t work properly
And next is you are just ghosted you don’t get any sort of good matches
And on top of that they force you to upgrade the plan
Still no use
It’s like waste of money and time
And also
It’s like any other dating platform
They won’t help you until you upgrade to vip worst app
I have wasted my 3years me and parents very disappointing
And next is you are just ghosted you don’t get any sort of good matches
And on top of that they force you to upgrade the plan
Still no use
It’s like waste of money and time
And also
It’s like any other dating platform
They won’t help you until you upgrade to vip worst app
I have wasted my 3years me and parents very disappointing
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Extremely Disappointing Service – Harassment, Aggressive Upselling, and Zero Respect for Clients
My experience with Shaadi has been incredibly frustrating and disappointing. What is supposed to be a service that helps people find a life partner has turned into an exhausting exercise in dealing with relentless sales calls and aggressive VIP Shaadi upselling.
Despite repeatedly declining the VIP Shaadi services through messages and verbal conversations, I continue to receive calls pushing the same upgrades. I have spent hours on the phone explaining that I am not interested, yet the message simply does not seem to get through. The calls continue at absolutely ridiculous hours, including weekends and late nights at 10 PM, 11 PM, and even 1 AM in the USA. This is completely unacceptable and demonstrates a shocking lack of respect for clients’ time, privacy, and personal boundaries.
What makes the experience even worse is the way clients are made to feel as though they are not serious or genuine about finding a partner simply because they refuse to purchase additional services. Declining an expensive upgrade does not make someone less genuine about marriage. It is insulting and unprofessional to suggest otherwise.
The representatives also need to learn to listen instead of interrupting clients, talking over them, or cutting them off when they are trying to explain their concerns. A customer should not have to repeatedly defend a clear decision to decline a service they do not want.
Shaadi needs to understand that customer service is not about relentlessly pressuring people until they give in and pay more. It is about listening, respecting decisions, and maintaining professional boundaries. Repeatedly calling clients after they have declined a service is not good salesmanship; it is an intrusive and frustrating customer experience.
My recommendation: If you are considering Shaadi, be prepared to deal with persistent sales pressure even after you have clearly said no. The company seriously needs to review its sales practices, call schedules, staff conduct, and customer opt-out process.
Finding a life partner is already a personal and sometimes stressful journey. Clients should not have to deal with additional stress from the very service they are paying to use. Shaadi, please learn to respect the word NO. It is a complete answer, not an invitation to make another sales call.
Despite repeatedly declining the VIP Shaadi services through messages and verbal conversations, I continue to receive calls pushing the same upgrades. I have spent hours on the phone explaining that I am not interested, yet the message simply does not seem to get through. The calls continue at absolutely ridiculous hours, including weekends and late nights at 10 PM, 11 PM, and even 1 AM in the USA. This is completely unacceptable and demonstrates a shocking lack of respect for clients’ time, privacy, and personal boundaries.
What makes the experience even worse is the way clients are made to feel as though they are not serious or genuine about finding a partner simply because they refuse to purchase additional services. Declining an expensive upgrade does not make someone less genuine about marriage. It is insulting and unprofessional to suggest otherwise.
The representatives also need to learn to listen instead of interrupting clients, talking over them, or cutting them off when they are trying to explain their concerns. A customer should not have to repeatedly defend a clear decision to decline a service they do not want.
Shaadi needs to understand that customer service is not about relentlessly pressuring people until they give in and pay more. It is about listening, respecting decisions, and maintaining professional boundaries. Repeatedly calling clients after they have declined a service is not good salesmanship; it is an intrusive and frustrating customer experience.
My recommendation: If you are considering Shaadi, be prepared to deal with persistent sales pressure even after you have clearly said no. The company seriously needs to review its sales practices, call schedules, staff conduct, and customer opt-out process.
Finding a life partner is already a personal and sometimes stressful journey. Clients should not have to deal with additional stress from the very service they are paying to use. Shaadi, please learn to respect the word NO. It is a complete answer, not an invitation to make another sales call.
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Fake profiles
Fake profiles to steal information. Right after making this account I started getting scamming calls from Indian-accented people. They leak/steal your information.
Aswhole app
and there vip subs do not buy they forget you after paying .
Not worth it
This app not recommended for people living in abroad. There is no worth of it
Long Process
But was successful eventually
Mr
I do not want to continue. Thanks.
Would give Zero stars if I could
The app and site are a joke. They don’t have any screening. But that aside, the app has been unusable since September 2026. Forces repeated OTPs every few minutes and then locks you out for too many attempts. Same with their website. They’re a joke being run by subpar developers.
Buggy app
Keeps logging me off every 10 seconds and app crashes every minute. Hire better developers
Bad service
They are scammers who only know to scam people with money and fake profiles, please do not use this application.
Excellent
Just excellent
Customers service support failed
Very disappointing customer support experience. It has been more than a week since I requested help regarding an accidental membership purchase, and I still haven’t received proper assistance.
I contacted them immediately after noticing the issue, but there has been no proper resolution. Even the online support agent does not respond or provide any meaningful help.
If you’re paying for a service, you should at least be able to expect basic customer support when there is a genuine issue. I hope Shadi.com takes this seriously and improves their customer service.
I contacted them immediately after noticing the issue, but there has been no proper resolution. Even the online support agent does not respond or provide any meaningful help.
If you’re paying for a service, you should at least be able to expect basic customer support when there is a genuine issue. I hope Shadi.com takes this seriously and improves their customer service.
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5/5 Rating - I'd recommend using this app to my friends and family
I matched with a lot of girls who met my criteria and spoke to the parents as well. Easy to have conversation. Lots of useful features. Search algorithm works great too. Best experience with premium membership and self manage profiles, obviously. Although I did end up meeting my future wife elsewhere it could easily have happened on this app as well. 5/5 Rating. I'd recommend this app to my friends and family.
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App login messing up every update
After every update or may be just randomly app will log you out and won’t let you login
Just doesn't work
The pool on the app that is displayed is poor. They ask you for money to message someone or view their number. Then they call you and ask you to pay even more money promising a more personal touch
It feels extremely gimmicky. People generally download the app in good faith but it betrays all of it. I wouldn't recommend it all
It feels extremely gimmicky. People generally download the app in good faith but it betrays all of it. I wouldn't recommend it all
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Can’t access
Since the last update, I can’t even log in…
Can’t login
App used to work fine but now nothing works after logging in. what a terrible experience for the users.
They Manipulate Your Account
Hello,
I paid $300 for a Platinum Plus Account for one year. Two weeks later I paid $700 for a three month VIP Membership. The day the VIP membership ended my account had 43 regular profiles not under the VIP account. Those profiles got erased. So basically it feels as if you pay for options but if you do not continue to pay the VIP tax every three months your other accounts get manipulated. This is very concerning.
I paid $300 for a Platinum Plus Account for one year. Two weeks later I paid $700 for a three month VIP Membership. The day the VIP membership ended my account had 43 regular profiles not under the VIP account. Those profiles got erased. So basically it feels as if you pay for options but if you do not continue to pay the VIP tax every three months your other accounts get manipulated. This is very concerning.
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MEMBERSHIP
Please be EXTRA CAREFUL when using this dating app after 14 days as a free member you will be able to contact premium members not like support says become a member and waste your money no need to pay this is a business app not dating app they are not bothered if you find a partner or not 🤷🏻♀️
