Can’t login
App used to work fine but now nothing works after logging in. what a terrible experience for the users.
Response from developer
Hi there, your comments are really concerning and we would like to understand what went wrong with your experience. Please connect with us on app.help@shaadi.com and we will definitely work towards bettering your experience!!
Big Scam
I’m use this app around 4years but nat found any single match I’m citizen here
We send request but no buddy accepted if someone accepts msg not reply
All fake profile showing there
If you start membership after expired auto again cut payment automatically
Shaadi .com staff again again call ask about vip membership he said take vip membership otherwise you can not found any match
Please don’t use this app
We send request but no buddy accepted if someone accepts msg not reply
All fake profile showing there
If you start membership after expired auto again cut payment automatically
Shaadi .com staff again again call ask about vip membership he said take vip membership otherwise you can not found any match
Please don’t use this app
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Response from developer
Hi , your comments are really concerning and we would like to understand what went wrong with your experience. Please connect with us on app.help@shaadi.com and we will definitely work towards bettering your experience!!
Horrible app!
Waste of money and time. Paid for a subscription and was shown the same individuals that I could have seen without paying. No matches for US and Canada. You can’t message people without paying, filters don’t work, all around it’s a horrible experience. App is as useless as the website. I didn’t pay for VIP and someone claiming to be from shaadi.com went out of their way to screenshot my profile, message me on WhatsApp and even called me. From that moment, I felt unsafe on this app, let alone having my photos on there. Enhance your filters and actually make the website and services accessible to people who may not be able to afford them. If I could give it a zero rating, I would.
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Response from developer
Hi , we would never want you to have a bad experience with us. We would love to have this checked, please reach out to us on app.help@shaadi.com and we will be glad to better your experience with us!!
✝️🕊️❤️😘😘🥰🥰🌹🌹💋💋🤗🤗
Trustworthy
Super JoDi
Exclusive trusted match making site!
Won’t recommend to anyone
I won’t recommend this service to anyone, they are just here to grab money out of people’s hopes.
Try your luck with the free services, but don’t let your mind convinced by the people who will call you after a week just to check in with you and ask you to buy memberships, they will also give you a fancy speech and at the end will tell you explicitly that they are not salesman but a professional consultant. I was called by one of them, and told that the VIP consultant will call you at your preferred time and check with your matches and interests, but my consultant never tried to contact me on my given time since I was in a different time zone except few calls where he wanted to say that I am working on it on 2 of the interests which he never followed up until the expiration of my membership. This is just a part of my journey with their VIP service, the whole thing is deeply disappointing.
Beaware people, don’t waste your money in this, I am happy for those who got their matches but there are lots of biases involved and no transparency. I will say do whatever you have to, go on dates, involve friends and family and find the real match. You won’t be satisfied by this algorythm and stranger person talking and approving on your behalf.
I wish i had listen to my friend earlier who told me he feels this app like a scam, i wouldn’t have wasted my money.
Try your luck with the free services, but don’t let your mind convinced by the people who will call you after a week just to check in with you and ask you to buy memberships, they will also give you a fancy speech and at the end will tell you explicitly that they are not salesman but a professional consultant. I was called by one of them, and told that the VIP consultant will call you at your preferred time and check with your matches and interests, but my consultant never tried to contact me on my given time since I was in a different time zone except few calls where he wanted to say that I am working on it on 2 of the interests which he never followed up until the expiration of my membership. This is just a part of my journey with their VIP service, the whole thing is deeply disappointing.
Beaware people, don’t waste your money in this, I am happy for those who got their matches but there are lots of biases involved and no transparency. I will say do whatever you have to, go on dates, involve friends and family and find the real match. You won’t be satisfied by this algorythm and stranger person talking and approving on your behalf.
I wish i had listen to my friend earlier who told me he feels this app like a scam, i wouldn’t have wasted my money.
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Response from developer
Hi , your comments are really concerning and we would like to understand what went wrong with your experience. Please connect with us on app.help@shaadi.com and we will definitely work towards bettering your experience!!
Unreliable
Works at its own will. Communication is very slow and intermittent.
False Marketing
If you are in the USA or Canada avoid Shaadi.com especially their VIP Service. They don’t have any good profiles charge exorbitantly and service levels are dismal. Very Poor service. All talk and hot air.
Response from developer
Hi , we would like to have this checked and resolved. Please reach out to us on app.help@shaadi.com with your profile details so that we can assist you further!!
Data sharing
I registered on Shaadi.com on 08/04/26 at approximately 6:00 PM CST using my verified U.S. phone number. Within hours, I received unsolicited WhatsApp messages from multiple matrimonial businesses. One of those businesses has informed me that an agency provided my contact information. I never registered with these businesses.
How personal information was shared, sold, disclosed, or transferred to any affiliate, agency, lead provider, marketing partner, or third party. You guys are verified my phn number too. Can you explain ?
How personal information was shared, sold, disclosed, or transferred to any affiliate, agency, lead provider, marketing partner, or third party. You guys are verified my phn number too. Can you explain ?
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Frequent login issues
Doesn’t login with OTP.
Doesn’t login with password.
Horrible chat support
If you don’t have US phone support doesn’t expect US people to pay on $
#1Matchmaking service my foot!
Doesn’t login with password.
Horrible chat support
If you don’t have US phone support doesn’t expect US people to pay on $
#1Matchmaking service my foot!
Spam in money
My experience with Shadow.com was extremely disappointing. The service did not meet my expectations at all. I experienced poor performance, reliability issues, and the overall experience was frustrating. Customer support was not helpful in resolving my concerns, and I did not feel that my issues were taken seriously.
Based on my experience, I would not recommend this service. There are better alternatives that provide more reliable performance and better customer support. I regret spending my money on this service.
Based on my experience, I would not recommend this service. There are better alternatives that provide more reliable performance and better customer support. I regret spending my money on this service.
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Bad Experience more felt like aggressive marketing
When I joined I directly opted for premium, but marketing guys started calling me aggressively to ask about my experience , journey and lots of personal question for which I was never ready to entertain because I was not desperate to get married in one month after downloading app with the help of so called vip counseller. So I had almost bad arguments with the guy who used to call me every day saying I am your vip consellor and I was to ask where are you lacking behind? I mean disgusting you can go personal to girls who are not desperate and who is just taking time well along story short. They did something in their system so I started getting NO REQUESTS as if my profile to others became invisible due to this marketing guy arguments. They have scammed me. I paid for 3 months and deleted in 1 months.
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Response from developer
Hi , your comments are really concerning and we would like to understand what went wrong with your experience. Please connect with us on app.help@shaadi.com and we will definitely work towards bettering your experience!!
Fraud app
My experience with Shaadi.com has been extremely disappointing. I paid around $250 CAD for their Diamond Plus Membership because they heavily advertise a 30-Day Money Back Guarantee. The promotion makes it sound like if you don’t find a suitable match, you’ll get your money back.
However, after purchasing the membership, I discovered that there are numerous hidden conditions that are not made sufficiently clear before payment. When I requested a refund because I wasn’t satisfied with the service, my request was denied based on requirements that were only pointed out afterward, such as sending a minimum number of interests, waiting 30 days, and meeting several other eligibility criteria. This felt very misleading.
In my personal experience, I also found that many of the profiles I interacted with appeared inactive or not genuine. I received very few meaningful responses despite actively using the platform. I expected a premium matchmaking service, but instead I felt I was paying for access to profiles that did not lead to real conversations.
I feel like I lost $250 CAD on a service that did not deliver what I expected. The money-back guarantee attracted me to purchase the membership, but when I actually needed it, it came with so many restrictions that it became practically useless for my situation.
I would strongly recommend that anyone considering a paid membership read every term and condition carefully before paying, especially the refund policy. Don’t rely solely on the “30-Day Money Back Guarantee” advertising without understanding all of the eligibility requirements.
Unfortunately, based on my experience, I cannot recommend Shaadi.com and regret purchasing the membership.
However, after purchasing the membership, I discovered that there are numerous hidden conditions that are not made sufficiently clear before payment. When I requested a refund because I wasn’t satisfied with the service, my request was denied based on requirements that were only pointed out afterward, such as sending a minimum number of interests, waiting 30 days, and meeting several other eligibility criteria. This felt very misleading.
In my personal experience, I also found that many of the profiles I interacted with appeared inactive or not genuine. I received very few meaningful responses despite actively using the platform. I expected a premium matchmaking service, but instead I felt I was paying for access to profiles that did not lead to real conversations.
I feel like I lost $250 CAD on a service that did not deliver what I expected. The money-back guarantee attracted me to purchase the membership, but when I actually needed it, it came with so many restrictions that it became practically useless for my situation.
I would strongly recommend that anyone considering a paid membership read every term and condition carefully before paying, especially the refund policy. Don’t rely solely on the “30-Day Money Back Guarantee” advertising without understanding all of the eligibility requirements.
Unfortunately, based on my experience, I cannot recommend Shaadi.com and regret purchasing the membership.
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Response from developer
Hi Preet, your comments are really concerning and we would like to understand what went wrong with your experience. Please connect with us on app.help@shaadi.com and we will definitely work towards bettering your experience!!
Me
Good site
VIP service is useless
During sales calls, they make grand promises, but once services are purchased, the agent assigned to your profile, fail to even meet the bare minimum expectations.
Use this platform solely as a self-managed application and don’t overpay for VIP service.
Use this platform solely as a self-managed application and don’t overpay for VIP service.
Options to edit
No option to edit and customer service ask you to delete the profile and gave you an idea when you say if you can’t edit then you have to delete the account they encourage this. First I know any app customer service saying this
Response from developer
Hi , we would like to have this checked and resolved. Please reach out to us on app.help@shaadi.com with your profile details so that we can assist you further!!
Too many bugs
This app will stop working giving the message “Connection has timed out”. I’ve tried turning the phone off and then on again without any luck. I’ve current been stuck for over 12 hours now
Response from developer
Hi , we would like to have this checked and resolved. Please reach out to us on app.help@shaadi.com with your profile details so that we can assist you further!!
Scammers
I completed my own ID verification because I wanted to use this platform seriously to find a life partner. Unfortunately, my experience has been very disappointing.
I interacted with multiple profiles that appeared verified, but when I politely asked for basic verification such as a LinkedIn profile, a professional profile, or a video call before moving forward, I was blocked instead of receiving a simple response.
This made me lose confidence in the platform's verification process. A verified badge should help users feel safer, but there should also be stronger checks and better action against suspicious behavior.
I hope Shaadi.com improves its verification system and user safety so genuine members can use the platform with confidence.
I interacted with multiple profiles that appeared verified, but when I politely asked for basic verification such as a LinkedIn profile, a professional profile, or a video call before moving forward, I was blocked instead of receiving a simple response.
This made me lose confidence in the platform's verification process. A verified badge should help users feel safer, but there should also be stronger checks and better action against suspicious behavior.
I hope Shaadi.com improves its verification system and user safety so genuine members can use the platform with confidence.
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Pitty platform
Worst experience, support team only busy in sales and company denied to offer the service they claim and promote, even did not accepted evidence.
When I challenged them I can prove my point, they didn’t answered at all.
Mr. Mittal needs to check their own product than other startup on shark tank.
Shaadi.com needs new CEO or Better team.
I feel sorry for those who spend huge money on this platform.
When I challenged them I can prove my point, they didn’t answered at all.
Mr. Mittal needs to check their own product than other startup on shark tank.
Shaadi.com needs new CEO or Better team.
I feel sorry for those who spend huge money on this platform.
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Buggy
Cant even make an access as it keeps freezing and crashing
