New App has too many bugs
The new app was not beta tested enough before it was rolled out. iPhone and android users are having extreme difficulties with it. If you have an iPod 7 or lower, it won’t even work anymore. Not overly impressed with an otherwise great service.
Unable to Listen to my Purchases
I have been patiently waiting for fixes to all me to view my purchases in the app. Some items were purchased over six years ago and at the time could be seen, downloaded, and listened to in the app but now none of my purchases can be seen in the app let alone downloaded and listened to. I have tried every possible trick to fix it on my end but it is clearly an issue with the app and I am starting to get very annoyed. I don’t often give 1 stars but until this issue is fixed that is what my review will be.
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Bummed
Adding my experience that I’m currently getting no thumbnails, and I can’t download any of my purchases. I liked the app when it worked but it currently does not.
New Update is Bad
New update does not show thumbnails. Fails to update recent purchases. Can’t download things on it.
Update glitch
I can’t seem to download anything, the images won’t load, and it won’t refresh whenever I pull down the screen.
Needs Work
It's great to have an app for all the Big Finish tales, but this still feels like it’s lacking. No way to log stories you've listened to, it crashes a LOT, feels clunky... I hope it gets the improvements it needs
Fantastic
Was an Excellent app …. Can not download any of my purchases
Currently broken and won’t tell me why or how
Nor will its replacement display in this store if that is what happened
App not working properly on iPad though ok on iPhone
Normally I'd give this five stars but the iPad app crashes as soon as one swipes to look at purchases. The iPhone app works fine. Hope it can be fixed soon.
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Clean, crisp, and working fast again
We love stories … but hate the app
Big Finish does fantastic content and has brought to life so many amazing ideas. But they cannot for the life of them get their app right. Even when working it’s a
Pain to navigate but every major update they’ve released has been terrible and seems to have no user testing. Please get it sorted.
Pain to navigate but every major update they’ve released has been terrible and seems to have no user testing. Please get it sorted.
App not functional
App has removed downloads and is now not letting you re download to your device. Please fix this!!
Unusable
Unable to download purchases. Logged out and back in and it’s wiped everything that was downloaded and I can’t get them back now either.
Installed it on a different phone. Looked like it was going to work but it crashes every time I scroll down my purchases, so unusable.
How did this update get released?
Installed it on a different phone. Looked like it was going to work but it crashes every time I scroll down my purchases, so unusable.
How did this update get released?
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Another rubbish update
I don’t know who they use to update websites and apps but it’s always painful and half you know what.
Latest iPhone app crashes when you try to look at Vortex copies and puts you in a loop only solved by deleting and reinstalling.
I suggest buying on Audible, more reliable and actually usually cheaper.
Update, ipad app now just crashes randomly, utter nonsense.
Latest iPhone app crashes when you try to look at Vortex copies and puts you in a loop only solved by deleting and reinstalling.
I suggest buying on Audible, more reliable and actually usually cheaper.
Update, ipad app now just crashes randomly, utter nonsense.
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Top App
Latest version doesn't upload people's purchases
New version glitch?
Seems to be a glitch with this new version, where the thumbnails for episodes are not appearing. Also, the app lacks an easy way to queue episodes up (or at least not an easily findable one)
Issues
Edit to my review - Should have been 1 star & not 5 stars! The new app version is a bit of mess. It is now showing all preorders from this year & next so they need removing to make it cleaner & easier to navigate. The typeface in the search bar is white so you can’t see what you are typing. Recent releases are downloading as individual tracks rather than one continuous track per story. An example is a War Doctor release with 3 stories now downloads as 23 tracks. Hopefully the developer can fix these issues quickly.
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Awful
Absolutely awful since the update. Can’t search when you’re playing an audio. Everything has been separated into tracks which have a 1 second pause when it switches to the next track. Really disappointing with this update.
MP3
This new app is rubbish it doesn’t run smoothly with mp3 format it was better on the old app.Everytime big finish do an upgrade it goes wrong for them.
Please Fix!!
Again? No search feature? How can I find anything!? Omg.
