Ads?! Really?!
The app itself isn’t bad, it’s well designed and easy to understand how to use. That being said, it’s unbelievable that there are ads in this app. I’ve never seen a retail store have an app with ads in it. It completely ruins the shopping experience and makes me want to delete the app. These ads need to be removed from this app, immediately, if you want customers to be comfortable using your app. It’s very intrusive and annoying to have to wait for an ad when you were typing or scrolling or trying to view an item. No one wants a retail store app with ads in it! Could you imagine if Walmart or target or literally any other big retailer did the same thing?!
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Frequent ads
I downloaded the app less than 10 minutes ago. After logging in and browsing for an area rug, an ad popped up that had to be watched for 5 seconds before I could skip it. This happened again 2 more times within 3 minutes after the first ad. And it was the same ad each time. I can’t even look for what I need because of the frequent ads. I just uninstalled the app because that is ridiculous. An ad every 60 seconds is overkill.
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Terrible app full screen game ads every 30 seconds
While I like the store, this app is the worst store app I’ve ever used and I will be deleting it after leaving this review. Anytime I try to search or put some thing in the cart, or read information about an item there are full screen ads. The kind you would see if you were playing a free game. And in some cases it’s more than one ad in a row. These ads make it impossible to have any kind of good experience using this app.
Big lots needs to follow the standard formula for store apps, such as Home Depot, Walmart, target, etc. Where there is a small box displaying a static ad. Instead of playing constant full screen video ads.
Timewise there were more ads than me actually being able to use the Biglots app to purchase. Huge disappointment they really failed.
Big lots needs to follow the standard formula for store apps, such as Home Depot, Walmart, target, etc. Where there is a small box displaying a static ad. Instead of playing constant full screen video ads.
Timewise there were more ads than me actually being able to use the Biglots app to purchase. Huge disappointment they really failed.
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Who designed this
I’ve never been more compelled to write an app review, let alone a store one but the last thing I want to do while spending a thousand dollars on furniture is close out ads for mobile games every time I open a new window. Who was so cheap at big lots corporate that they thought instead of paying for a functioning mobile app for a customer to buy products off of, they’ll use it to generate Garbage ad revenue. This is so tacky for a major company. I’ll never call for someone’s job but this whoever came up with this idea needs to be reevaluated within the company
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Possibly the worst app
I very rarely leave app reviews and when I do it’s always for a positive reason. This is not that. This is not possibly it is THE WORST app I’ve ever used. Those crappy games that try to get you to buy coins every two seconds are less annoying because you know what you signed up for. I’ve never known a store to have pop up ads let alone ads every other second. It’s truly ridiculous. You can even try to place an order because every time you go to click something AD! Oh and there’s no back arrow. Like what the actual f***. So you’re searching stuff and click on something so you can get more info or add to cart dope but now you have to go back to the beginning and re scroll because there’s no back arrow and be prepared to wait through another 100 pop ups. Truly TRASH!
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Loved my experience!
I went to 7 stores yesterday looking for the best patio furniture for the best price. This was my last stop and they had exactly what I was looking for! We absolutely love our new furniture and it was half off. We had two people help us and they were extremely nice! I wish I could remember the lady’s name but I believe the man’s name was Paul. They were so patient with us and really did help us. We will be back for sure.
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Suzanne Balbi/My mattress
The store and people were very helpful and professional! The store was very inviting and clean, I wanted to shop all day! Lol. I was very happy about buying the mattress I bought. It was made very well and it was a Serra, which has very high reguard. I know I will be very happy with it! I would definitely go back to shop at “Big Lots,”!again! It is my favorite store. 👍😃
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Great app and store
The app is very easy to navigate. Sometimes it’s more convenient to get items delivered or to pickup real quick while out running errands. Prices are even better on the app than in person sometimes. You get notified of deals they’re having so you can jump on it before items run out or go back to full price. They always have quality items for great prices and the app makes it all that much better
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Entirely too many pop up ads
I had high hopes for this app. However, the pop up ads one after another in rapid succession while you’re trying to search for something are unbearable. I deleted it after about 15 minutes of getting nowhere. It’s a pain to have to use the website instead of an app, but I found what I needed in about a minute bc there were no ads. What were they thinking when they created this this way? Smh. Do not recommend. I gave it two stars for existing.
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This amazing store
I truly am amazed each time I come inside always friendly personable the app is just a plus all my coupons and rewards all in one place a great experience over all no complaints I love loveeee this store such cool finds in store and online paying is a breeze I’ve never gotten anything delivered yet so that’s why I gave it 4 stars but honestly i know that experience will be just as amazing!!
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Love Big Lots
I love Big Lots they have everything I need for my home, work and my family. I always find new things to do buy and their prices are fantastic. One thing I have to buy every time I go is their amazing candles. They not only have the best scent but there prices are so much cheaper then any other store. Their different seasonal and holiday items are also very amazing. If you need a specific item my recommendation is to always buy them at Big Lots. It’s an amazing store with lots of great deals and products.
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Worst App Ever
Like others have said the pop up ads are unbearable and make the app useless. I opened a Birthday Reward for the scannable barcode and an ad popped up immediately. I let that page with barcode sit open and ads just kept popping up. If I closed them, they came right back. And like another user stated you can’t browse without an ad popping up and then you lose what you were looking at and have to start all over. It’s the most frustrating unending cycle. And why does a company need to advertise irrelevant stuff? They must be getting paid to allow that. I wrote them an email about the torture that their app is, but I guess they make enough money or are getting plenty to have the ads, so they don’t care about their customer’s ease of use and sanity. It really shows you their greed and where their loyalties lie. Save yourself the headache and don’t waste the space on your phone.
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Customer Service
I’ve been struggling to get a hold of an ottoman I feel in love with when I bought my couch and Alex from a store in Austin has been able to finally get me ahold of one. I had so many questions regarding size, color, credit card with Big Lots, payments etc and he was so nice and the customer service was 10/10
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Easy to use!
Just went that signed up because I have a Biglots right near me and I was so impressed at how easy it was to navigate the site. And I love the programs and military discounts and big lots always has great deals and they have all these other ones on there that are very cool loved it.!
Big lots!
Big lots is a wonderful store. I’m so happy they brought there app back in the App Store. Big lots have GREAT deals! Big lots always have everything you need and there is always a easy way to find what you need. The big lots app is easy to operate and work with. You can find all the deals in just one click!
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Only way I could order my furniture !
I tried to order a sectional from my computer and it kept giving me error codes . I went to your amazing app and was able to order it within three minutes. Thank you big lots.
Pull it together Big Lots!!!
I have never written an app review in my entire life, but it is TOO stupid for an official store app to have ads.
I don’t mean there’s ads for Big Lots - I mean this app has pop up ads for other companies you have to wait 5 seconds to skip. And there’s fixed position ads on every page.
The ad I just got on the landing page was a SCAM AD, designed to look like an official part of the app. Out of curiosity, I clicked it - and the scam website it links to starts asking for a credit card!!
Big Lots!!!! Someone’s grandma is going to get scammed out of their fixed income for the month bc they got confused on your terrible app!!
I just know that their app developer tried to tell them that this was a god awful idea and someone higher up in the Big Lots command ignored them, and I pray they can slam this review down in a meeting and say “See I told you so - horrible idea”
Having to watch 10 advertisements when I already have to lease to own a couch is just
insult to injury please Big Lots I beg you have some decency
I don’t mean there’s ads for Big Lots - I mean this app has pop up ads for other companies you have to wait 5 seconds to skip. And there’s fixed position ads on every page.
The ad I just got on the landing page was a SCAM AD, designed to look like an official part of the app. Out of curiosity, I clicked it - and the scam website it links to starts asking for a credit card!!
Big Lots!!!! Someone’s grandma is going to get scammed out of their fixed income for the month bc they got confused on your terrible app!!
I just know that their app developer tried to tell them that this was a god awful idea and someone higher up in the Big Lots command ignored them, and I pray they can slam this review down in a meeting and say “See I told you so - horrible idea”
Having to watch 10 advertisements when I already have to lease to own a couch is just
insult to injury please Big Lots I beg you have some decency
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The APP is trash use the site instead
Like others in the reviews. I discovered the app has pop-up ads like a game. There is no way to turn them off and you can’t even search an item without one popping up and having to wait to waive it away. You can’t go back after searching anything either you have to type the search in again…then guess what another ad pops up. Never in my 30 years have I had to deal with ads while shopping! I mean I am likely going to be giving the company a load of money so why do I need to be stopped every 5 seconds of browsing to watch an ad? I’m not exaggerating. I couldn’t do a single action without an ad popping up. Avoid this app at all costs!!! Use the site instead!
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Middletown ct store
I went to the store on Washington Street
Today I couldn’t ask for a better customer service. They were very helpful and respectful towards me and helped me tremendously figure out how to put an app on my phone for your store and also that store is very clean and I appreciate that. Thank you
Lori
Today I couldn’t ask for a better customer service. They were very helpful and respectful towards me and helped me tremendously figure out how to put an app on my phone for your store and also that store is very clean and I appreciate that. Thank you
Lori
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Some problems with the app
Hello, there are a couple of problems with the BigLots app that need to be addressed.
First off: none of the links here in the App Store work. The link to the Privacy Policy does not work - neither does App Support or Developer Website. They either head to a dead link or an internal index page. Apple requires a working link to a privacy policy (although I keep seeing this not working with different App Store listings, so I have no idea if Apple’s enforcing this).
Second problem: there’s a self-directed XSS (cross-site scripting) problem inside of the iOS app. A search for “<plaintext>” results in a XSS error.
Final problem: way too many ads! Almost unable to use the app. I liked BigLots in the US, but the advertising makes browsing the app nearly impossible.
First off: none of the links here in the App Store work. The link to the Privacy Policy does not work - neither does App Support or Developer Website. They either head to a dead link or an internal index page. Apple requires a working link to a privacy policy (although I keep seeing this not working with different App Store listings, so I have no idea if Apple’s enforcing this).
Second problem: there’s a self-directed XSS (cross-site scripting) problem inside of the iOS app. A search for “<plaintext>” results in a XSS error.
Final problem: way too many ads! Almost unable to use the app. I liked BigLots in the US, but the advertising makes browsing the app nearly impossible.
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