The latest update 37.0.1 for iOS users created a new bug that prevents drivers from being able to open, view, edit, or sign logs beyond 8 days including the current day from within the Big Road app. If I were including today for example, it is October 8, by clicking ‘View Logs’ from the ‘Home’ screen then scrolling through the list down to September 30 then clicking on September 30, I receive a message saying “To view logs older than 14 days, open or sign into Big Road on the web browser”. Subsequently, any logs prior to September 30 such as September 29-September 24 also receive that message. The only way to View, Edit or Sign logs that are 9 days or older is to open the Big Road web browser. This was confirmed with another driver of our fleet who had yet to update the app from the App Store, whom was able to View, Edit or Sign all 14 days of logs from within the app prior to updating Big Road to version 37.0.1. After updating the app to 37.0.1, they were unable to View, Edit or Sign logs from September 24-September 30. I will update the rating once bug is repaired. I will also update review if any future changes occur.
Show more