BigRoad ELD User Reviews

Customer Experience

Positive experience47.0% of reviews
Neutral7.8% of reviews
Negative experience45.2% of reviews

~ Based on 270 written reviews from the US App Store.

What users say

Is BigRoad ELD Safe?

BigRoad ELD appears mostly safe based on user ratings. AppsHunter Safety Score for BigRoad ELD is 78/100.

This assessment is based on 3,129 user ratings, with an App Store average of 3.9/5.

Safety Analysis

71.0% of ratings point to a safe experience
6.1% of ratings suggest some concerns
22.9% of ratings point to a risky experience

~ Based on 3,129 App Store ratings for BigRoad ELD.

Is BigRoad ELD Legit?

BigRoad ELD appears to be a legitimate app. AppsHunter Legitimacy Score for BigRoad ELD is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Poor

Come in Bluetooth

37.0.1 iOS bug

The latest update 37.0.1 for iOS users created a new bug that prevents drivers from being able to open, view, edit, or sign logs beyond 8 days including the current day from within the Big Road app. If I were including today for example, it is October 8, by clicking ‘View Logs’ from the ‘Home’ screen then scrolling through the list down to September 30 then clicking on September 30, I receive a message saying “To view logs older than 14 days, open or sign into Big Road on the web browser”. Subsequently, any logs prior to September 30 such as September 29-September 24 also receive that message. The only way to View, Edit or Sign logs that are 9 days or older is to open the Big Road web browser. This was confirmed with another driver of our fleet who had yet to update the app from the App Store, whom was able to View, Edit or Sign all 14 days of logs from within the app prior to updating Big Road to version 37.0.1. After updating the app to 37.0.1, they were unable to View, Edit or Sign logs from September 24-September 30. I will update the rating once bug is repaired. I will also update review if any future changes occur.
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Still haven’t fixed movement issue

It’s been multiple months a ticket supposedly created yet they still have not fixed the issue with movement. Will be switching to another vender asap yet another month goes by and still no fix. Downloaded the update yesterday still no fix . If the truck moves a fraction of an inch the tablet switches to driving. Can’t do a pre trip without it switching do to movement. What a joke . How’s that work order coming guys.
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Am impressed with the app

It’s a wonderful experience

Owner operator

Really easy to use, like it a lot.

It works

Does the Job
I just wish they would cut off the driving to off duty or break faster instead of eating driving time during the transition of one of the chooses.

BIG ROAD APP

This is an awesome app which is very easy to use. I will definitely recommend getting Big Road App for your trucking business.

Still haven’t fixed movement issue

It’s been multiple months a ticket supposedly created yet they still have not fixed the issue with movement. Will be switching to another vender asap

Fix signing daily log issue

App has worked great until the most recent update and now I cannot sign my logs. Running Apple iPad.

Outstanding, User Friendly

The only problem which is minor, is that it needs a Wi-Fi connection for some functions. Sometimes this makes it impractical.

My opinion

This driving ELD is not user friendly and lacks simple user friendly features such as location button to mark my exact location real annoying that you cannot edit times on the app and overall connecting to units is most irritating at times and will not connect.

Terrible

Non stop glitching and having to retype notes because the app deletes them ove and over again before I’m even done typing them among many other things horrible app

Owner operator

Great application love it so far

Owner Operator

Mileage reports are completely way off

C-

70 percent reliable

BigRoad could equal BigFines

At its best, this ELD is OK. However, you have to always keep an eye on it. There are MAJOR connectivity issues. It will change your duty status, randomly on its own, or not even recognize that you’re driving & change the duty status to driving, for example.

Owner op

10 out of 10

Owner

No good

Owner

Matchett 777

App is good.

App works good but Bluetooth paired to horrible. Hope the boss changes companies sooner than later