Too many issues
Does not certify logs. It’s running a day behind the actual day. Takes 2 days before the wrong day of log is even available to try and certify. This app has so many problems that it needs to be removed immediately from use!!!!!
Worst customer service
Used this for over the road semi truck. The app logs violations where none exist. Customer service is all in India, and it takes at least a week if not more to resolve any issues. I switched to Blue Ink Tech and the customer service is beyond amazing compared to Verizon. Stop supporting garbage companies that don’t support customers.
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Resource intensive, prone to crashes
Have used this app for about 3 years now because of my companies choice. After this amount of time I have learned a lot about this app. This app will crash often, hangs up frequently, get stuck on “driving” consistently even when vehicle is off. Overall while the rest of the software may be good as I’ve never used that side, the drivers side is absolutely terrible. 0/5 if I could. It barely works for the bare minimum…
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Freezes constantly
This app is not good!! If it didn’t have the problem of constantly freezing like after every time you make an edit or switch you status or really do anything on the app then it would be a decent app. I unfortunately have to use it tho because it’s what my employer decided that we should be using. Please fix this problem! Professional people need to use this on a daily basis and we should not have to deal with these issues! Tell me why I can go on facebook app or any app that’s meant for pleasure and have no issues but this one that I use for my job is riddled with bugs and freezes all the time!
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No ELD gets 5 stars
For a necessary evil, they do ok.
