Customer Service
My videos from the past 3–4 years are gone. All I did was reinstall the app because it kept freezing. I followed every step the AI assistant suggested, and then it referred me to the actual support team.
Their only response was to tell me to check my Deleted folder. Really? As if I hadn’t already done that. Besides, why would videos I never deleted end up there in the first place?
I still haven’t received any meaningful response from the support team. I was previously a paying subscriber and was seriously considering renewing my subscription, but after this experience, that won’t be happening
Their only response was to tell me to check my Deleted folder. Really? As if I hadn’t already done that. Besides, why would videos I never deleted end up there in the first place?
I still haven’t received any meaningful response from the support team. I was previously a paying subscriber and was seriously considering renewing my subscription, but after this experience, that won’t be happening
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First time user
Worked really well and means I can use my phone with a teleprompter.
Won’t allow to cancel sub
Tried several times to cancel the free trial with no success now I’ve been charged $99.99 for the year and they won’t allow refunds stay far away
Poor Interface & Over priced
Advertising it as free app, one installed asking to update payment credentials. The interface is very poor and it is overpaid. they need to reconsider all these major factors.
Expensive
$17 a month for a teleprompter
