Customer Service
My videos from the past 3–4 years are gone. All I did was reinstall the app because it kept freezing. I followed every step the AI assistant suggested, and then it referred me to the actual support team.
Their only response was to tell me to check my Deleted folder. Really? As if I hadn’t already done that. Besides, why would videos I never deleted end up there in the first place?
I still haven’t received any meaningful response from the support team. I was previously a paying subscriber and was seriously considering renewing my subscription, but after this experience, that won’t be happening
Their only response was to tell me to check my Deleted folder. Really? As if I hadn’t already done that. Besides, why would videos I never deleted end up there in the first place?
I still haven’t received any meaningful response from the support team. I was previously a paying subscriber and was seriously considering renewing my subscription, but after this experience, that won’t be happening
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First time user
Worked really well and means I can use my phone with a teleprompter.
Won’t allow to cancel sub
Tried several times to cancel the free trial with no success now I’ve been charged $99.99 for the year and they won’t allow refunds stay far away
Poor Interface & Over priced
Advertising it as free app, one installed asking to update payment credentials. The interface is very poor and it is overpaid. they need to reconsider all these major factors.
Expensive
$17 a month for a teleprompter
Teleprompter freezes
Horrible experience. Wasted 3 hours troubleshooting trying to record a 12 min video
Avatar sintético
Nem havia me dado conta que entrou uma assinatura com cobrança automática. Baixei para teste e o avatar de IA é artificial demais. Não faz sentido produzir um avatar assim. Não olhei os recursos de teleprompter que talvez atenda. De todo modo pelo resultado desse primeiro teste, achei ruim.
I had to put five stars so people can see it
I paid for a subscription and it crashed i can’t even do anything on the app if I’m paying for pro how am i out of credits then you can not refresh the app or they way you to keep paying for subscription when all the subscription is already high don’t get this app it’s highway robbery
Extremely painful to use
Excruciating to edit videos, AND you have to pay an additional $164/ 6 months to enable you to use the desktop app to edit the videos - which again is painful and filled with bugs.
Took me 3 hours to edit 1 short video only to have it uploaded as the original and all my edits reverted back. This is such a waste of your time! After all that I extracted the videos to do again in Canva! But you can’t extract your videos at the start unless you pay the additional $164 for 6 months - thats how they get you.
Took me 3 hours to edit 1 short video only to have it uploaded as the original and all my edits reverted back. This is such a waste of your time! After all that I extracted the videos to do again in Canva! But you can’t extract your videos at the start unless you pay the additional $164 for 6 months - thats how they get you.
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Não cumpre o que promete
Assinei o pró e cada vez que faço um vídeo e vou salvar, direciona para página de assinatura novamente. Não salva. Tô com ódio.
Used to be good
I have used this app for a long time… it used to be great but it has been glitchy and AI customer service is terrible and it never fixed before I let it run out a week ago. I used to recommend it to EVERYONE but because of the glitchiness that never got fixed, the terrible customer service and the price it’s a NO for me. I am now looking for a new teleprompter app as I have a lot of work and auditions to get through. Ugh!
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Good, but, can will better
I couldn't add my name to the text of the video that was saved. You could have this possibility in the free plan and/or with credits you earn when you are a new user.
Zero customer service
THE worst company to deal with AND their product is inferior. Forget using your laptop or desk top because the video doesn’t sync with the audio. It’s 2026 and you would think that technology just started last year (at least for this company). By the way the customer service BOT if human would be considered a poor soul with a low IQ.
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Support email faux et abonnement qui ne fonctionne pas
Support email faux et abonnement qui ne fonctionne pas
Worth it!
Ok I was super skeptical but omg the ai video alone is impressive. There was a minor glitch but it was because I kept rewinding but I was shocked. Great job to the developers and a great starter app for shy people like myself. Thank you for building this
Ich habe bereits die pro Version und soll nochmal Kaufen.
Und man hat keine Möglichkeit den Support anzuschreiben. So kann man natürlich auch seinen Umsatz generieren.
Glitching and closing
I used to love this app but now I’m getting irritated because every time I try to use it it keeps freezing and then closing. I can’t even get through 10 seconds let alone in one minute video.
Espectacular
La mejor aplicación
Keeps Crashing 😞
Last few days, it’s crashing and I’m unable to finish my projects.
Servers experiencing problems
It’s been three days anf their app doesn’t work and I have deleted this app reinstalled it and all I get is the same error message!! Our servers are experiencing problems, please try again later and a retry or confirm button.
