Bird User Reviews
Customer Experience
~ Based on 943 written reviews from the US App Store.
What users say
Summarized from real user reviews of Bird. Based on 1.5M reviews and a 4.9/5 average, it highlights the 4 positives and 6 negatives reviewers mention most about this Travel app.
Positive things
- 🚀Fun and fast
- 🚀Convenient way to get around
- 👍Smooth and consistent brakes
- 👍Enjoyable riding experience
Negative things
- 💰Overpriced
- 🐛Unreliable scooters (malfunctioning brakes, throttle, connectivity)
- 🔍Hard to find available scooters
- 🔍Scooters not where the app shows them
- 🔒Security issues (credit card fraud)
- 🔋Scooters run out of battery quickly
Is Bird Safe?
Bird — Ride Electric appears safe based on user ratings. AppsHunter Safety Score for Bird is 98/100.
This assessment is based on 1,495,445 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 1,495,445 App Store ratings for Bird.
Is Bird Legit?
Bird — Ride Electric appears to be a legitimate app. AppsHunter Legitimacy Score for Bird is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
99% of the time, they work every time!
It's cheaper and more convenient to travel by bus!!!!!
Great ride
Overall it works really good. Got into recent issue of my card got charged for auto renew of the pass even though i had it cancelled. There is no option to dispute the charge.
Tried 3 scooters now and none of them have worked. Back and forth with customer services constantly! Waste of time!
Great fun
Exorbitant pricing ($10.40 to go 1.8 miles in 14 minutes), slow compared to an e-bike, and such limited parking that I had to return to my starting point!
Relied on this app to be able to get back to the place I was staying and would not accept any off my cards
Great, this was awesome, breaks!! In need of adjustment!!
Ride was fine, but I didn’t get a warning that it was going to get charged extra $6 to reserve the ride for two minutes…
Got three birds that didn’t work and got changed activation fees on each one and 50 cents a minute. It didn’t get refunded
First time trying a ride share, worked flawlessly, love it!
This is genius! I recommand !
The bird scooters in Vernon BC are in desperate need of maintenance. Ive ridden 4 now and all have had issues. Throttle that only works some of the time, dangerous flat tire, grips that move around, misaligned front wheel.
10/10 date idea
They changed me well over 100 dollars for 2 scooters for 34 minutes. Then I couldn’t park them, I had to hold traffic in the middle of the road than move them all the way to a parking zone that isn’t in the road just to park them. Then they also said there would be a parking zone in a park which I looked for a good 10 minutes and couldn’t find anything. The only amount of money I got back was 2 dollars and some change. Will never ride this brand again
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Very stupid app I couldn’t parked it for 10 min. Very stupid Ai support, like the whole app
literally kept taking $3 out of my account which led to $21. it gave me back $15 just to take another $21
I disputed $50 a while ago, maybe a year ago, they have a system where when you make an account you automatically have to agree to their terms etc, including the fact that it autoreloads the most amount of money it can into your account, they don't let you transfer the money back out from your account so I had to file a dispute if $50 on top of spending $25 more for a ride. I had extra money left and they got their lawyers to take back the $59 on top of the rest of my money in my account. They blacklisted my IP from entering my account and getting my remaining money in there, they kept my money. This company will scam you, get your lawyers involved if you can, I know I'll try to get this company investigated. Unless they give me my $50 they kept.
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Good prices but could use more scooter in residential areas

