Beak
There were no birds anywhere except a fat blue jay and when I tried to touch it, pecked me 30 times in the forehead, very hard!!
Terrible Customer Service Since Moving to Chat Bot
I have consistently had issues with the wrong amount being charged to my credit card since starting to use the app.
However, since they switched to chatbots instead of human customer support it has been impossible to get these issues resolved.
I have been trying to cancel my membership, but they keep charging me.
However, since they switched to chatbots instead of human customer support it has been impossible to get these issues resolved.
I have been trying to cancel my membership, but they keep charging me.
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AWSOME
AWSOME just wish it went faster up hill
More expensive then it said
More expensive then it said. Our ride was 13 minutes. The app said .39/minutes. It cost over $11 😡😡
Scam. Ask money before kyc
Get you stucked to make the kyc by asking money firstz
Bad
It stole my money even after I ended the ride stole 20 dollars out of my account and I have to wait multiple days just to get it back
Good is the enemy of great
I’m a frequent user I wish I could walk up to a pile of scooters and get the one that has ample battery make an app that lets you pick the strongest battery out of the pile of scooters
Overcharging
Got overcharged my first time
Scam!!!! Avoid!!!!
Unexpected €30 top-up and an unhelpful response
I used Bird for a scooter ride, then received an additional €30 automatic wallet-refill charge that I did not knowingly agree to.
When I complained, support explained that automatic reloads are mandatory in some markets and may not be possible to switch off. That does not answer my question: when did I agree to this additional payment?
I wanted to pay for a ride, not commit to funding future rides through automatic top-ups. Receiving ride credits is not the same as getting my money back.
To make matters worse, my reply to support bounced because the Apple private relay address returned “user not found”.
I have requested a refund, evidence of my consent and confirmation that further reloads will stop. I am also disputing the charge with my bank.
An extremely frustrating experience. Check the wallet and reload settings carefully before using this app.
I used Bird for a scooter ride, then received an additional €30 automatic wallet-refill charge that I did not knowingly agree to.
When I complained, support explained that automatic reloads are mandatory in some markets and may not be possible to switch off. That does not answer my question: when did I agree to this additional payment?
I wanted to pay for a ride, not commit to funding future rides through automatic top-ups. Receiving ride credits is not the same as getting my money back.
To make matters worse, my reply to support bounced because the Apple private relay address returned “user not found”.
I have requested a refund, evidence of my consent and confirmation that further reloads will stop. I am also disputing the charge with my bank.
An extremely frustrating experience. Check the wallet and reload settings carefully before using this app.
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Scam
It will try its hardest to not let you end ride to milk your bank account 🙏
Anywhere you actually want to go is in a restricted area
Useless app
Good
Good
My relative died on a bird
Stay away from these dangerous things. Their legal team fights to pay out for wrongful death lawsuits….
Connectivity issues
I wanted to hire a bike on a street in Portugal. Downloaded the app on my iphone and registered. Then tried to hire a bike and was charged for starting a ride but then the app did not allow me to ride because of “connectivity issues “. Tried again and I was charged again without being able to ride. I had internet and could use any other apps. I requested the refund but did not get a response… uninstalling the app. I feel scammed.
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Bird is a word
The bird bird bird was quite the word..or the ride it was outside and it was fun but not a pun until it ended but it sure was splendid.
Parking?
Could end the ride easily needed photo ai weird
Unable to cancel membership
This app does not allow you to cancel your monthly subscription. I do not want to pay a monthly subscription for this and it won’t let me cancel
Do not use
Stole money from me and doesent let me end rides
broken app
i CANNOT end a ride ever. i always have to report an error. tonight it wouldn’t even let me report and error because i’ve needed too much help. it also it ding-ing my rating for being in a no park zone even though i always am 😔
Fun!
Loved it
