Bird User Reviews

Customer Experience

Positive experience33.2% of reviews
Neutral4.2% of reviews
Negative experience62.6% of reviews

~ Based on 943 written reviews from the US App Store.

What users say

Is Bird Safe?

Bird — Ride Electric appears safe based on user ratings. AppsHunter Safety Score for Bird is 98/100.

This assessment is based on 1,495,445 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.3% of ratings point to a safe experience
0.8% of ratings suggest some concerns
1.9% of ratings point to a risky experience

~ Based on 1,495,445 App Store ratings for Bird.

Is Bird Legit?

Bird — Ride Electric appears to be a legitimate app. AppsHunter Legitimacy Score for Bird is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fun to ride

99% of the time, they work every time!

Приветик

It's cheaper and more convenient to travel by bus!!!!!

Good bike

Great ride

Auto Payment error

Overall it works really good. Got into recent issue of my card got charged for auto renew of the pass even though i had it cancelled. There is no option to dispute the charge.

Rubbish!

Tried 3 scooters now and none of them have worked. Back and forth with customer services constantly! Waste of time!

Trip

Great fun

Terrible

Exorbitant pricing ($10.40 to go 1.8 miles in 14 minutes), slow compared to an e-bike, and such limited parking that I had to return to my starting point!

App does not take any of my cards

Relied on this app to be able to get back to the place I was staying and would not accept any off my cards

First time

Great, this was awesome, breaks!! In need of adjustment!!

Watch for extra charges

Ride was fine, but I didn’t get a warning that it was going to get charged extra $6 to reserve the ride for two minutes…

Scam

Got three birds that didn’t work and got changed activation fees on each one and 50 cents a minute. It didn’t get refunded

Very cool!

First time trying a ride share, worked flawlessly, love it!

GENIUS

This is genius! I recommand !

Unreliable scooters

The bird scooters in Vernon BC are in desperate need of maintenance. Ive ridden 4 now and all have had issues. Throttle that only works some of the time, dangerous flat tire, grips that move around, misaligned front wheel.

10/10 date idea

10/10 date idea

ABSOLUTELY A WASTE

They changed me well over 100 dollars for 2 scooters for 34 minutes. Then I couldn’t park them, I had to hold traffic in the middle of the road than move them all the way to a parking zone that isn’t in the road just to park them. Then they also said there would be a parking zone in a park which I looked for a good 10 minutes and couldn’t find anything. The only amount of money I got back was 2 dollars and some change. Will never ride this brand again
Show more

The worst scooter all over the world

Very stupid app I couldn’t parked it for 10 min. Very stupid Ai support, like the whole app

worst thing ever

literally kept taking $3 out of my account which led to $21. it gave me back $15 just to take another $21

SCAM

I disputed $50 a while ago, maybe a year ago, they have a system where when you make an account you automatically have to agree to their terms etc, including the fact that it autoreloads the most amount of money it can into your account, they don't let you transfer the money back out from your account so I had to file a dispute if $50 on top of spending $25 more for a ride. I had extra money left and they got their lawyers to take back the $59 on top of the rest of my money in my account. They blacklisted my IP from entering my account and getting my remaining money in there, they kept my money. This company will scam you, get your lawyers involved if you can, I know I'll try to get this company investigated. Unless they give me my $50 they kept.
Show more

Get app

Good prices but could use more scooter in residential areas