Fun but slow
Only goes 20mph needs more speed
Terrible, expensive, most of the vehicles don’t work
Vehicles stops on their own, I got charged with broken vehicles three times, more expensive than uber/lyft/waymo and very dangerous. Customer service wouldn’t refund me on my broken vehicles that stops in the middle of the road. Costed me 30 dollars on a 3 mile trip.
The app never works on payment method
This app rejects my payment method including debit card and credit card or apple pay. I was fine using other scooter until one day the other scooter was under maintenance. I called customer service try to get this solved and the incompetence of course blamed on my bank account is not working, and being lazy not to escalate it to IT. You know what , the other scooter go back to normal so I won’t have to use your bad service again.
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Good is the enemy of great
I’m a frequent user but not daily user I wish I could walk up to a pile of scooters and bikes and get the one that has ample battery or that actually works versus the Russian roulette game of finding a machine that works… right now it’s just feels random… charge your batteries Bird…make sure your equipment works… and have an app that lets you pick the best machine out of the pile….
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horrible customer service
They never answer emails. If they overcharge you and you submit a claim, they block you from using their service and never respond to anything. They are horrible!
So much fun
Dope way to get around
Shakeem
Shakeem Morgan
Phenomenal
Phenomenal
Fantastic idea
Bird is great if you live in the city. Short trips are more affordable than public transit and it’s very fun to operate. I go on rides for fun sometimes. We are truly living in the future!
SCAM !!! Beware of extra charges
I paid 10$ for daily pass which shows that I can ride Unlimited 45 mins. However they charged me additional **$ and they said my pass expired after 45 minutes which is completely misleading promotion. This is what people call SCAM in today’s world. I am really upset that this kind of application that almost huge amount of tourists rely on is a real SCAM!!!!!
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Total Garbage
This company is total garbage. Tried 4 scooters and only 1 worked.
Terrible
Doesn’t work
Windsor
Had a great time. Machine ran excellent. When we brought our scooters back, we met one of your employees names Shawn - great guy, helped us close the ride. Super friendly. Great experience. Thanks.
Didn’t work
Didn’t identify any of the bicycles on the map. When I scanned one, it didn’t let me rent it or use it at all. 3 miles from my car.
Scam
Do not get it
It won’t start, took my money , no on chat to help
It won’t start, took my money , no on chat to help
Fixture rides
I had to walk several blocks before I finally found a unit that was working. Six different units before I could finally find one that worked.
Yes!
Yes! Yes! And ultimately yes if you are from the city
Overcharged !!!!
We paused the time and was still
Charged for using item. We went out to eat and paused it. That is insane !?
Charged for using item. We went out to eat and paused it. That is insane !?
Promotional notifications
Still getting promotional notifications even though they're turned off in settings. Had to uninstall.
Doesn’t work
Won’t let you end the ride no matter what you do. Took all my money
