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Birdie care

Birdie care

by Birdie Care Services Limited

3 ratings
53 reviews
💪 Health & Fitness
🏥 Medical
Free

Details

Released
August 4, 2017
Updated
October 22, 2026

Developer

Birdie Care Services Limited
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About

This app offers essential tools for carers, including rotas, guided care delivery, and messaging. It provides offline access to visit notes, tasks, and medication schedules, with the ability to raise concerns directly to the office.

✓Person-centered client profiles
✓Seamless handover notes
✓Raise concerns to office
✓Interactive medication management
✓Transparency into worked hours
✓Real-time messaging
✓Offline functionality
Show original description

What users say about Birdie care

Reviews of Birdie care are mixed: the Medical app is rated 2.3/5 from 3 App Store ratings. What users like most: user-friendly and easy to use, efficient documentation and record keeping. Top complaints: app freezes or becomes stagnant, recent updates cause issues. Summarized from real user reviews.

Positive things

  • 👍User-friendly and easy to use
  • ✅Efficient documentation and record keeping
  • 💡Great for families to check on care
  • 😌Provides peace of mind for relatives
  • 📈Detailed updates and interaction
  • 💯Reliable and dependable
  • ✨Convenient for caregiving tasks
  • 📄Useful for tracking tasks and changes
  • 👍Good for care professionals
  • ✅Supports client well-being
  • 🌟Excellent for communication of care

Negative things

  • 🐛App freezes or becomes stagnant
  • 🐛Recent updates cause issues
  • 🐛Tasks sliding doesn't work
  • 🐛App stopped working after update
  • 🐛Travel time and mileage not recorded
  • 🐛2FA not working for US numbers
  • 🐛No longer shows upcoming visits
  • 🐛Limited view of upcoming visits
  • 🐛App icon present but no content
  • 🐛No app support
  • 🐛Access restricted messages
  • 🐛Drains device battery
  • 🐛Photo upload glitchy
  • 🐛Text size too small after update
  • 🐛Dictation not good
  • 🐛UX is very bad and slow
  • 🐛Emergency phone line not answered
  • 🐛Support agents lack knowledge
  • 🐛Communication with Birdie non-existent
  • 🐛Clashes sometimes
  • 🐛Uses all data
  • 🐛Incomplete categories
  • 🐛Medication access difficult
  • 🐛Outdated care plans
  • 🐛Slow when data is low
  • 🐛Can't make amends to reports
  • 🐛Can't see who you're working with
  • 🐛No option to call colleagues
  • 🐛Security issue with 4-digit code swipe
See all reviews

What's New in Birdie care

17.22.0

October 22, 2026

This update includes important bug fixes and performance improvements to make your experience smoother and more reliable.

User reviews

Most RecentHighest RatedLowest Rated

Enables fiction

It is possible for less honest carers to make it look as though they do more than they do.Most are honest but in my experience not all are and the tasks are set by the carer, not the customer who has no input
DCDisappointed customer21

Good app

The app is good but it needs to allow biometric access like using Face ID or fingerprint to access the app. It needs you put the pin in every time
CDChief Deekay

Travel time and mileage

This app doesn’t record all my travel time and mileage!
PEprebauBa e

Worst recent update

I’ve been using birdie for over 10 months now and it’s been okay but the recent update is so annoying, unnecessary and frustrating. I’ll be trying to login to my visit but the app would just be stagnant. It’s been like that since I updated it. It takes like 5 minutes before the app comes up again after closing and opening the app like 3/4 times. So annoying
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LLammybakers's

Rubbish

They updated it so you have to slide up the tasks sliding up the tasks doesn’t work half the time awful
BOBlake Oakfield
See 48 more reviews

User experience

🐞

Reported Bugs

25 issues

App becomes stagnant after update

Bug

Sliding tasks doesn't work half the time

Bug

App stopped working after update

Bug

Travel time and mileage not recorded

Bug

2FA does not work for US phone numbers

Bug

App no longer shows upcoming visits

Bug

App icon present but no content after iOS update

Bug

Frequent outages and 'access restricted' messages

Bug

App drains device battery significantly

Bug

Photo upload is glitchy

Bug

Text size became very small after update

Bug

Dictation is not accurate

Bug

Emergency phone line is never answered

Bug

Support agents are not knowledgeable about the system

Bug

Communication with Birdie staff is non-existent

Bug

App clashes sometimes

Bug

App uses excessive mobile data

Bug

Categories are not differentiated well

Bug

Medication category is not easily accessible

Bug

Care plans are not updated promptly

Bug

App runs slow when data is low

Bug

Cannot amend reports after submission

Bug

Cannot see who you are working with on the day

Bug

No option to call or get phone number of colleagues

Bug

4-digit code can be swiped away unsafely

Bug
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Requested Features

21 requests

Biometric access (Face ID/fingerprint)

Feature

Two-way communication tool

Feature

Ability for carers to ask family questions

Feature

Ability for family members to ask carers questions

Feature

Authenticator-based 2FA

Feature

Ability to see more than 3 upcoming visits

Feature

Display end time of visits

Feature

Show and calculate hours worked

Feature

Record blood sugars for diabetes

Feature

Inform clients when next visit is

Feature

Improve categories (food vs. fluids)

Feature

Direct access to medication category

Feature

Messaging rubric with the office

Feature

Real-time messaging with families

Feature

New section for 'positional changes'

Feature

Time alarm/timer for carers

Feature

Ability for carers to amend reports after 24 hours

Feature

Option to ring or get phone number of colleagues

Feature

Merge two different agency accounts

Feature

Dark mode option

Feature

Advanced analytics dashboard

Feature

FAQ

What does the Birdie care app do?

The Birdie care app provides essential tools for professional carers to manage client care. It includes features like weekly rotas, guided care delivery, contextual messaging, and offline access to visit notes, tasks, and medication schedules.

What are the key features of the Birdie care app?

Key features include person-centered client profiles for better relationship building, seamless handover notes from previous visits, the ability to raise concerns directly to the office, interactive medication management with body maps, transparency into worked hours, and real-time messaging for updates.

Is the Birdie care app free to use?

Based on the provided information, the app is offered for free. There are no mentions of in-app purchases or advertisements, suggesting a free service for users.

Can I use the Birdie care app without an internet connection?

Yes, the app is designed to work seamlessly offline. This means carers can access visit notes, tasks, digital body maps, and medication schedules even in areas with no or low signal.

How does the app help with medication administration?

The app features interactive body maps and PRN (as needed) functionalities to ensure medication is administered precisely where and when it's needed. This provides clear guidance for carers.