BISSELL Connect User Reviews

BISSELL Connect
BISSELL Connect
BISSELL Homecare, Inc.

What users say

Top reviews

BISSELL crosswave

Absolutely love this . I have the Crosswave. It’s the best vacuum for dog hair I’ve ever used!

Works

Works simple and easy to use

Love it

We have bought quite a few robot vacuums and sent them back. They did not perform as promised. We have two Australian Shepherds and hair is constantly everywhere. Other robot vacuums promised that they could pick up pet hair with no problem and they could not. BISSELL robot vacuum has no problem. The mop feature is a plus as well. I highly recommend this product.
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When the app works, it works great, but appears to have map related bugs.

The app works great for a couple of weeks and is generally user friendly, however it seems to revert back to an older, unedited map version of my house every couple of weeks, and the only way to correct it is to perform a factory reset of my robot and re-map the house. This is pretty inconvenient to have to perform this factory reset and re-map every 3 weeks or so.
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Robo

Love the machine. Makes things simple and cleaning of the house is easier to run this during the week than clean thoroughly clean on the weekend!

BISSELL robotic vacuum

Its a great product I have had a one or two issues but they were nothing and they were very easy to fix. It does the best job ever! I have had this older model for four years and it cleans carpet so well. I love it

Great design

This litter box works great. It looks good and is quiet. My cat took to it after a few days.

It’s good

Hi I can’t log in. I put in my sign on info and the app goes right back to the sign on page. I’ve done everything turn the phone off and on, airplane mode, Bluetooth on/off. Hasn’t worked all day. I can’t clean my house. I turned off my WiFi which is what ChatGPT suggested and it works now. So it’s good the app is fine, takes a bit to learn how to use.
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Can’t create an account

I can’t create an account therefore I cannot login.

Control

Wish you could control from perimeter to area

App not my fave, vac is my fave

I absolutely LOVE my robot vacuum. The app is a little less user friendly than I’d like. I had to work with it quite a while to really figure out how it worked. Had to completely reinstall and remap my house at least once. But I have been able to use it well for the most part, so 4 stars because the vacuum itself deserves 5.
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Great product

I’ve owned my BISSELL robot vac for a few years now and although I have experienced a few hiccups along the way with logging in to the app, it was minimal and aside from that the app has always worked fine for me. The vacuum itself, does a wonderful job and that was surprising since it was a fraction of the cost of an iRobot and/or Shark robot vacuums. The vacuum doesn’t follow a specific pattern, but it runs long enough that it doesn’t miss a thing. It’s also quieter than that iRobot. Whenever mine decides to call it quits, I will definitely purchase another one because it does everything the others do just for a lot less, which means a lot these days :)
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Great app

Informative and easy to use. No complaints.

Excellent

Excellent products. All very durable and reliable.

In love with our robot

Better than I expected, clean amazing. The best part is that we can alternate to mopping when we decide. Almost 6 years ago we bought it an not regret about it. The key to keeping in good shape basic maintenance after each use it.

Handy App

Easy to use and have handy when you’re out of the house to get your robot vacuum going.

Ely

Bueno

Indispensable

On s’en passerais plus

Replacement Parts Unavailable!

I have purchased 2 Crosswave wet/dry vacuums from Bissell direct in order to have access to filters, and replacement parts when necessary. The models I purchased on 10/31/2021 and 7/09/2023 have either no availability or are out of stock with no expected date of replacement. What does this mean, after 5 or 3 years your unit is no longer serviceable, because it is out of warranty? Is Bissell saying that their costly machines are only good for 3 years and you are required to purchase a new more expensive model. I think I see a Sam’s or Costco visit in my future for a unit that is half the price and I can toss in the garbage in 3 years for another outdated wet/dry vacuum I can’t get filters for. I relied on Bissell for 20 years, I am so disappointed.
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Used to work well but…

App is having issues now and cannot login because no keyboard