Great app
Using it in Turkey and have had no issues
Bi Taxi
Very good safe fast service, I recommended to use
It was an survival angle
It was so easy to use and was a survival angle to us at a late night in Istanbul
Stick with Uber
Used this to book a taxi from Kadiköy to the Galata Tower and halfway through it changed the location on the map to somewhere completely different. The taxi driver was also speeding like crazy and then we had to spend another 15 minutes redirecting the journey which tripled in price by the end of the journey. Stick with Uber.
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Trash app. Use uber
In roughly 1 out of 2 rides the app does not let the card payment go through (despite the card working on every other app) leading to discussions / arguing with the taxi driver especially if you do not have cash, which is the exact situation the app should be designed to solve. Do not download. Uber does the job better.
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Scam alert
⚠️ Very disappointing experience — I was charged twice
I booked and paid for the transfer through the app, but when I arrived, the driver told me that the payment had not gone through and insisted that I pay in cash. I told him I didn’t have cash, and after a lot of arguing, he asked me to pay by card using his payment machine.
I paid by card, but when I arrived at the hotel and checked my bank account, I discovered that the payment from the app had already gone through as well. So I was charged twice for the same transfer (3,400 TRY each time).
This was extremely stressful and unprofessional. I strongly recommend checking your bank statement before paying again if a driver tells you that your app payment failed.
I hope the company investigates this issue and refunds the duplicate payment.
I booked and paid for the transfer through the app, but when I arrived, the driver told me that the payment had not gone through and insisted that I pay in cash. I told him I didn’t have cash, and after a lot of arguing, he asked me to pay by card using his payment machine.
I paid by card, but when I arrived at the hotel and checked my bank account, I discovered that the payment from the app had already gone through as well. So I was charged twice for the same transfer (3,400 TRY each time).
This was extremely stressful and unprofessional. I strongly recommend checking your bank statement before paying again if a driver tells you that your app payment failed.
I hope the company investigates this issue and refunds the duplicate payment.
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TAXI EN TURQUIE
Très bonnes expériences taxis propres
zero control over drivers
Terrible experience and zero control over drivers
Bitaksi lacks proper driver regulation and passenger protection against greedy practices. During my last ride, the driver kept driving in circles on the same road just to inflate the meter price. Even when I repeatedly asked him to stop and let me out, he refused and kept driving. Passengers are completely at the mercy of driver greed with no safety or accountability rules from the app. Extremely disappointed and unsafe experience.
Bitaksi lacks proper driver regulation and passenger protection against greedy practices. During my last ride, the driver kept driving in circles on the same road just to inflate the meter price. Even when I repeatedly asked him to stop and let me out, he refused and kept driving. Passengers are completely at the mercy of driver greed with no safety or accountability rules from the app. Extremely disappointed and unsafe experience.
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DİKKAT! TUZAK ⚠️ Kişisel Verilerinizi Paylaşmadan Taksi Yok!
Taksiye ihtiyacınız var ve taksi çağırmak için BiTaksi uygulamasını açıyorsunuz. Ancak uygulamayı kullanmaya devam edebilmek için güncellenen kullanım koşullarını kabul etmeniz gerekiyor. “Kabul Et” seçeneğini işaretlemeden uygulama devam etmenize izin vermiyor. Böylece, kullanım koşullarını kabul etmenin yanı sıra, kişisel bilgilerinizin paylaşılmasına da zorunlu onay vermek durumunda bırakılıyorsunuz.
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Unreliable for visitors, cards stop working with no warning
I used BiTaksi for several trips in Turkey with my Bank of America credit card, which the app had already verified through an SMS text code. Then, without any warning or explanation, the app suddenly stopped accepting the same card. No notification, no error message that made sense — it just stopped working mid-trip planning.
This left me stranded without a reliable way to pay for rides during my visit. For a service that tourists depend on, this is a serious problem. If a card is verified once, it shouldn’t just stop working randomly. BiTaksi needs a more dependable payment system for international visitors, or at least clear communication when something changes.
Can’t recommend this app to other visitors until this is fixed.
This left me stranded without a reliable way to pay for rides during my visit. For a service that tourists depend on, this is a serious problem. If a card is verified once, it shouldn’t just stop working randomly. BiTaksi needs a more dependable payment system for international visitors, or at least clear communication when something changes.
Can’t recommend this app to other visitors until this is fixed.
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Thanks
Good application thank you
A convenient ripoff
An expensive taxi solution especially if you don’t speak the language. It tends to take a longer route for a more expensive fare.
No one picking
No one picking the job
Cappadocia Cab
Very convenient app for passengers who need immediate rides. And Kerem my driver was very gentleman. I appreciate his chivalry.
Ride book by App
Drivers are very good and helpful and fixed prices
No rough pricing
No rough pricing
doesn’t help with scammer drivers
allows scammers to put whatever they want as the final charge. when you complain they do nothing.
Useless don’t download it. Public transport is very good and Uber is coming.
I gave it a try as in theory uber was not working there yet and I arrived to late for the underground and the experience was not very good.
I did everything it was recommended, auto pay, taximeter, etc, still, you won’t get any taxi if you do not pay priority fees, and then the taximeter is useless as the taxi driver will ALWAYS insert the price he wants, so either you act vigilante and have a fight with the driver telling him he is robbing you or you accept and pay. I did both and it tiring. Don’t bother just take a normal taxi if you need it would exactly the same, you wk t wait at all as they are always there and they will charge whatever they want any ways. The two problems an uber-like app should solve: calling a taxi fast and tracking the route to calculate the payment are not solved in this app.
I did everything it was recommended, auto pay, taximeter, etc, still, you won’t get any taxi if you do not pay priority fees, and then the taximeter is useless as the taxi driver will ALWAYS insert the price he wants, so either you act vigilante and have a fight with the driver telling him he is robbing you or you accept and pay. I did both and it tiring. Don’t bother just take a normal taxi if you need it would exactly the same, you wk t wait at all as they are always there and they will charge whatever they want any ways. The two problems an uber-like app should solve: calling a taxi fast and tracking the route to calculate the payment are not solved in this app.
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WORST TAXI APP
Not sure how this app has a high rating, must all be bots. My driver was smoking cigarettes in the car whilst going 112mph with HANDS off the wheel. I felt very unsafe and contacted the app THREE times with my case being closed with no response. This app is a SCAM and the bitaksi people will NOT respond and will close your case. I told them about how my driver overcharged me, about the smoking, about the toll being incorrect in the app too (all in Turkish so they can understand) and it just says ‘your case has been finalised’. No email no nothing. 65 euros for a short trip.
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No screening
Cars in very bad condition and the drivers are worse. Opted to use this app thinking the drivers would be better as they go through some sort of screening but I don’t think so. One of the worst taxi experiences.
Too many cancels
If connection is close i noticed too many cancalation
