Disappointing and Unacceptable for a Security Company
Bitdefender’s web portal is a complete disappointment. Alerts don’t work and the Central app doesn’t even display identity protection status. The web app also fails when Bitdefender’s own VPN is enabled. How can a security company develop a portal that doesn’t work with its own VPN?
To make matters worse the portal doesn’t work properly with privacy focused browsers, and they expect you to use Chrome/edge instead. This is absolutely ridiculous for a company selling security and privacy products.
These are basic features that should work seamlessly. For a company that claims to protect your digital life, this experience seriously undermines confidence in its products. I have never been able to open and see any identity related alerts on a mobile browser.
To make matters worse the portal doesn’t work properly with privacy focused browsers, and they expect you to use Chrome/edge instead. This is absolutely ridiculous for a company selling security and privacy products.
These are basic features that should work seamlessly. For a company that claims to protect your digital life, this experience seriously undermines confidence in its products. I have never been able to open and see any identity related alerts on a mobile browser.
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Works well but…
It’s a good and as far as I can see an effective product. I have it on 4 Apple devices. The interface however is overly complex and convoluted. Take this away from the tek guys and give it to a front-end user specialist. If users find these screens busy and confusing they will leave.
Confusing
Can never understand how to use the product there’s no instructions
The fix
Trying to get to other devices through B central is pretty difficult.
En confiance
j’utilise depuis plus de 5ans Bidefender et au niveau des demandes d’interventions, aucun souci, toujours présent pour aider à distance rapidement. Je suis toujours satisfaite.
Response from developer
Merci pour votre fidélité depuis plus de 5 ans ! Nous sommes ravis d’apprendre que notre assistance a toujours été à la hauteur de vos attentes et que vous êtes satisfaite de votre expérience. Votre confiance nous est précieuse.
Cơ sở dữ liệu chưa kĩ lắm
Dùng iphone 12 mà pin chai khá nhiều mà cứ bắt lên ios 26 mới nhất cho an toàn??? Trong khi đang dùng bản vá bảo mật 18.7.8 cũng rất ok mà. Cho 4 sao là nhịn tức lắm rồi á
Umpire
Safe!!
10 Years of Protection
All apps easy to navigate. Won’t be changing supplier anytime soon. 👏🏻
VPN
OK
Bence iyi
Birçok dolandırıcı siteyi önlüyor Deneyin derim Total security kullanıyorum hem cepte hem pc lerde
Limited VPN
I was very disappointed that after cancelling my previous Antivirus and subscribed to the the bitdefender total security to find out the VPN was limited. I thought I was moving to a better provider but as it turned out it wasn’t.
Bifdefender
Excelent
BitDefender
Produit complet
Best antivirus
Great strong fast
Issues aren’t resolved
Due to long time victim of rat and key logger attack.
Needs your attention
Needs your attention
Response from developer
That sounds concerning. If you suspect ongoing malware activity, our support team can help review logs and advise next steps. Please reach out to bitsy@bitdefender.com so we can look into your case.
Bitdefender Central
Excellent app. I like it.
Just Outstanding Performance
It’s just outstanding n excellent just go for Bitdefender! Very highly recommended! Spot on!
Online safety act SOB
PLEASE CREATE A WORKAROUND regarding the age verification that dropped like a virus without any heads up!
For some reason, this is the only Bitdefender app missing a Dark Icon.
Can you guys please update this app’s icon to the current standard of app icons, introduced in iOS 18?
I’m confused why this is the only Bitdefender app installed on my iPad and iPhone, missing the Dark Icon feature that was introduced in iOS 18? Apple devices are now running os versions “26” and this app is behind.
Every other Bitdefender app installed on my devices, has the Dark Icon feature, so it’s quite strange that the Central app doesn’t have a Dark Icon and is sticking out like a sore thumb with its white background, while the other Bitdefender apps… have a black background on their icons.
I’m confused why this is the only Bitdefender app installed on my iPad and iPhone, missing the Dark Icon feature that was introduced in iOS 18? Apple devices are now running os versions “26” and this app is behind.
Every other Bitdefender app installed on my devices, has the Dark Icon feature, so it’s quite strange that the Central app doesn’t have a Dark Icon and is sticking out like a sore thumb with its white background, while the other Bitdefender apps… have a black background on their icons.
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Subscription running out
Seems to work fine, but I really not got a clue what’s happening.. questions and I want to ask, no Support.. only about two weeks later.. if I owned a Ferrari or six.. I have read it would be better.. I’m going to try Norton 360.. I have to do… I’ve already spoken to their Support… been with you for over three years never been anywhere near.. Tony Yeomans
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