Bitstamp by Robinhood User Reviews

Customer Experience

Positive experience45.4% of reviews
Neutral6.5% of reviews
Negative experience48.1% of reviews

~ Based on 401 written reviews from the US App Store.

What users say

Is Bitstamp by Robinhood Safe?

Bitstamp by Robinhood: Buy BTC appears safe based on user ratings. AppsHunter Safety Score for Bitstamp by Robinhood is 96/100.

This assessment is based on 7,457 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.1% of ratings point to a safe experience
2.0% of ratings suggest some concerns
2.9% of ratings point to a risky experience

~ Based on 7,457 App Store ratings for Bitstamp by Robinhood.

Is Bitstamp by Robinhood Legit?

Bitstamp by Robinhood: Buy BTC appears to be a legitimate app. AppsHunter Legitimacy Score for Bitstamp by Robinhood is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very bad services

Not recommended

Średnia, od lat te same błędy i nie poprawiane funkcje…

Nie liczy średniej ceny zakupu, masz 1000 coinów kupionych po np 1$ i dokupisz kolejny 1000 to pokazuje że masz zysk 100% bo wczoraj miałeś 1000 a dzisiaj 2000 coinów i pokazuje to jako Twój zarobek 🤦🏼‍♂️ bezużyteczne. Plus, że są konkurencyjne opłaty i można wysyłać na wallet i z powrotem. Teraz giełd jest dużo a Ci zostają z tyłu
Show more

Time delay

Customer services take too long to reply to your Queries

Made a wire deposit in December, still has not been processed

I made a wire transfer to Bitstamp on December 16. As of today, more than two months later, the funds have still not been credited to my account.

Despite multiple follow-ups, I continue to receive the same generic response: “The matter has been escalated to the appropriate department and is being worked on with great care and urgency.” There has been no meaningful update, no timeline for resolution, and no accountability.

This is not a minor delay — this is a large wire transfer that has effectively been in limbo for over 60 days. For a financial institution handling customer funds, this level of delay and lack of transparency is unacceptable.

I expected professionalism, communication, and urgency when dealing with significant sums of money. Instead, I’ve experienced repeated scripted responses and zero progress.

If this matter is not resolved immediately, I will have no choice but to escalate formally through my bank and pursue further action.

Extremely disappointed in the handling of this situation.
Show more

Support + Staking

Der Support ist seit der Übernahme durch Robinhood ziemlich schlecht geworden. Und Staking von ETH dauert Wochen, während die Token blockiert sind und nicht im Portfolio erscheinen. Läuft das bei der Zielgruppe der institutionellen Anleger gleich schlecht?!

Bad Customer Support

Tickets are not answered and withdrawals are blocked though KYC is available.

They have blocked my money for days and won't let go

This is the one thing you don't want from a money app. They keep asking for documents that I am providing, answering with huge delays, and basically have kidnapped my money. Stay away!

Horrible app

They don’t allow transfer to external wallets. They demand a one hour long video chat to seemingly verify your actions??? It’s my money not there’s! All the phone number are out of country! The people don’t speak English . Don’t use This app! It’s a trap! Plus to return the money back to my bank account they charge $25.00 outrageous!
Show more

Feels exploitative

All fees, 90% buy limit, and $10 minimum orders are made for you to bleed and leave money on the table. Don’t trust the ratings - read the overwhelmingly negative reviews.

Time sensitive information, please don’t skip. Listen to my testimony about this App.

I have tried many different crypto trading Applications Many are confusing and exhausting.
But this app is simple and offers statistics that are helpful for beginners and people that have been around for a while. It also offers ways to learn and earn money for learning. Staking is available I haven't tried it yet but the option is there, if you're looking for something like that.
Although I sometimes fell victim of crypto scam on one platform not this App, but a friend recommended Hacker Raphael to me and they were able to assist me recover it all. That’s my testimony today. If you have any issue in getting back your lost crypto funds. Rush now and contact best in the game of recovery.
Cryptorecovery360 via gmailcom
Show more

Scammers

They allow you to deposit money and they randomly terminate accounts with no answers to where your money is , their support team is the worst I’ve experienced, all they tell you is that they are working on the situation with no given update and this process can take up to 2 years to resolve. They are not US based and that says alot, they are terrible and thieves. I would never recommend anyone to this robbery app or bank, SAVE YOUR SELF AND STAY FAR FAR AWAY FROM BITSTAMP
Show more

It doesn’t work

Unexplained failed transactions. The customer representatives are not helping. My bank confirmed that is not blocking any transactions.

Great app!

Great app for crypto!

Endless Verification Process After Years of Use

After 7 years, they still keep asking me to repeatedly verify my identity and explain the source of funds. The requests feel excessive and sometimes impossible to satisfy. Instead of providing a smooth experience, it has become frustrating and annoying. I do not recommend this platform as a cryptocurrency service.
Show more

This company is a joke

Blocks transactions, take 20 EUR from you deposit, lies about it and refuse to five back the stolen money.

Ottima app

Uso bitstamp dal 2018 e non ho mai avuto alcun problema. Sarebbe molto comodo che l’app fosse tradotta in italiano in quanto alcune cose sono complicate da capire in inglese.

dont

they don’t buy when your intended target is available in the market and it’s slow asf to buy and sell

Unexplained account withdrawal block since October 15

On October 15, I deposited funds to my Bitstamp account, added my cold wallet to the whitelist, and tried to transfer Bitcoin to it.
The transfer was blocked without any explanation. Support replies only once a day, and after two weeks they scheduled a video call. During the call, they asked irrelevant questions, gave no clear reason for the block, but said that withdrawals would be unlocked within two days — which never happened.
I call support almost every day, and every time they say, “I can’t influence the situation, but I’ll forward your request.” Then I receive the same generic email with vague wording and no real updates or deadlines.
I’m shocked at how terrible the service can be at a supposedly legitimate crypto exchange in the U.S.
Show more

Arnaque

Attention cette app est une arnaque. J’ai transféré 10€ en virement instantané pour tester, ils ne sont jamais arrivés sur le compte. J’ai fait la même chose pour coinbase et Binance et les fonds sont arrivés au bout d’une minute à peine.

exceedingly remarkable and highly impressive cryptocurrency recovery technology solution!!

Please be wary of the many scam investment website everywhere, Sometimes in June I lost about 20 BTO and $350,000 worth USDT to a fake MT5 trading platform. I got lured to this trading platform with the intent to earn 15percent of my investment in each trade I thought it was a good trading platform not knowing they were sneaky and manipulating to take away all my funds, After weeks of being sad I found the best cryptocurrency recovery pundit at LYONCRYPTOTECHNI via gmailcom Whom I hired and spoke with their support team about my situation. They requested for some certain information and they swing into actions immediately. To my surprise within 3 hours they were able to trace and track my stolen funds then subsequently they recover each and every penny of my money back to me without hassle or hidden charges. This is the best recovery specialist to hire to recover all your stuck, missing or scammed funds and digital assets. They are the real deal, send a detailed email to this team at lyoncryptotechni (at) gMail, He's extremely the best I'll urge vou to reach out to him on his email to solve an related issues, I'll recommend frank any where because he did what I didn't expect.. I'll urge you to reach out to him on his gmail if you have any related issue, Thank you
Show more