BlackBerry Connect User Reviews

Customer Experience

Positive experience4.9% of reviews
Neutral3.9% of reviews
Negative experience91.2% of reviews

~ Based on 102 written reviews from the US App Store.

Is BlackBerry Connect Safe?

BlackBerry Connect does not appear safe based on available data. AppsHunter Safety Score for BlackBerry Connect is 37/100.

This assessment is based on 130 user ratings, with an App Store average of 1.6/5.

Safety Analysis

13.8% of ratings point to a safe experience
4.6% of ratings suggest some concerns
81.5% of ratings point to a risky experience

~ Based on 130 App Store ratings for BlackBerry Connect.

Is BlackBerry Connect Legit?

BlackBerry Connect appears to be a legitimate app. AppsHunter Legitimacy Score for BlackBerry Connect is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not usable app

Should be removed from store. Important messages are lost. Its disconnecting all the time.

Atrocious App, BlackBerry is the worst

When it works, it’s reliable but when it doesn’t, it’s absolute trash. It’ll just keep looping - trying to connect then retry after another 60 seconds. Absolute trash. I could use this app too and it is super unreliable. This goes from working to not working randomly and completely unpredictably and they don’t seem to care to fix it.
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Malísima

Nunca se conecta y cuando por fin entra si te cambias de app se cierra

Connection is touch and go

May connect, may just circle.
Doesn't matter if you are connected to wi-fi or 5G

very weak

Does not establish connections properly. No chat option and limited fonts options

It worked until I couldn’t log in

All BlackBerry suite apps work except for this one. The QR code and access code failed despite I’ve deleted and reinstalled the app multiple times.

Same review as the other most recents

It won’t connect. Tried upgrading phone, restarting, reinstalling blackberry UEM and work again.

Still won’t work. My IT can’t figure it out

Stopped working

The app fails to sign on and gets into a retry loop over and over. And I know it’s the app being problematic, because Blackberry Work seems seems to work every time. Please fix this bug!

Worst company app ever

Logging in takes ages and when I am trying to chat with anybody the app shuts down instantly. Basically it cannot even deliver its main functionality...

Does not work

The application crashes every single time I try to open a chat window by clicking on the name of one of my colleagues. I have the permission set up on the backend in our company.

Everyone is Still Offline

Why is this still an issue when people have been complaining about it for months? If I can’t see who is online why am I using this? It completely defeats the purpose.

Worst in connection

Apps trying to connect server hours in hours keep failed even reinstall does not working.

Can’t connect

Defeats the whole purpose of having this app on my phone when I can’t connect. IT said to uninstall and reinstall but still doesn’t work. Terrible product.

Doesn’t Connect

The chat doesn’t connect, just loop in “not connect, retrying”

Not stable and reliable

It’s always trying to reconnect and never gets stable connection. Issue needs to be fixed immediately.

Terrible

La app se desconecta muy rápido no llegan mensajes y se pierden y tengo que borrarla y bajarla muy seguido porque deja de funcionar

Falla, no se conecta

No se conecta, no avisa de nuevos mensajes, es todo un caos.

Notificaciones

Se desconecta constantemente y núnca llegan las notificaciones. Tienes que estar abriendo hasta la app constantemente para que entren.

Everyone Offline

After the update it now shows all my contacts offline when they are online.

Cannot Connect

Great idea but can never connect...sort of ironic, yes? Doesn’t work anymore...delete.