BlackBerry Connect vs BBM Enterprise
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BlackBerry Connect
This enterprise instant messaging and presence application enhances team communication and collaboration. It securely extends corporate IM platforms to mobile devices without VPNs, offering features like real-time availability and private contact management.
- Instant messaging
- Real-time presence
- Corporate directory lookup
- Secure data encryption
- Background notifications
- Conversation history search
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IMPORTANT NOTE: The BlackBerry Connect application will not operate without the necessary back-end software. Please contact your IT administrator for a username and password. BlackBerry Connect™ is an enterprise instant message (IM) and presence application that improves communication and collaboration while simultaneously protecting corporate data and respecting employee privacy. BlackBerry Connect extends corporate instant messaging platforms like Microsoft Lync and OCS to market leading mobile devices without requiring a VPN, firewall holes or servers in the DMZ. It provides instant messaging, presence, and corporate directory lookup from an easy-to-use interface. End User Features: •Keep personal contacts and IMs private •View colleagues’ real-time availability via presence •Select the best way to communicate – IM, email*, or a phone call •Receive message alerts and notifications, even when the app is in the background •Search corporate directory for a contact •Manage multiple chats in conversation view •Use swipe cell for quick actions on contacts view •View contacts by groups and favorites •Search conversation history, even in offline or airplane mode •Set presence status and personal message •Set alert and away preferences •Automatically optimized client for iPhone or iPad •Retina display support IT Features: •Protect corporate data in motion and at rest with military-grade encryption •Secure the corporate network by not requiring firewall holes or servers in the DMZ •Configure granular security policies such as strong password requirements •Prevent data leakage by disabling cut/copy/paste and separating work and personal contacts •Remote lock or wipe corporate data while preserving personal information •Detect and prevent jailbroken devices from connecting to the corporate network •Integrates with other Good mobile collaboration solutions, providing seamless and secure end-to-end business workflow *Require BlackBerry Work Please Note: BlackBerry Connect is not compatible with iPod Touch
BBM Enterprise
A secure, cross-platform messaging and collaboration tool designed for businesses. It offers the familiar BBM experience with enhanced security for corporate data, enabling faster communication, collaboration, and decision-making on mobile devices.
- Secure mobile messaging
- Cross-platform compatibility
- Real-time collaboration
- File sharing
- Message read receipts
- End-to-end security
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BBM® Enterprise is a secure mobile, cross-platform, messaging and collaboration tool. It provides the same user- friendly experience that’s earned BBM millions of fans worldwide – with the end-to-end security enterprise needs. BBM Enterprise allows users to take advantage of the speed, reliability and privacy of BBM for faster communication, collaboration and decision making while providing security conscious organizations enhanced security over corporate data. BBM Enterprise is the ideal business communication tool because it is mobile and immediate. Unlike enterprise IM tools that were originally designed for use on the desktop, BBM Enterprise offers a truly mobile experience, on a variety of devices. With BBM Enterprise, you only need one app to cover your mobile messaging and collaboration needs. Users know when their colleagues have received and read messages, so they can collaborate with confidence, in real-time. One-to-one chats, group discussions and file sharing all happen with the protection required by security-focused organizations – and all with an immediacy and accountability that’s hard to achieve through any other communication channel. BBM Enterprise uses a FIPS 140-2 validated cryptographic library and leverages BlackBerry’s secure infrastructure, trusted by security-conscious and regulated organizations around the world, to protect data while it’s in transit and at rest. All the added security offered by BBM Enterprise happens in the background, so there’s no impact on the BBM user experience.
Screenshots
Verdict
The clearest difference is rating: BBM Enterprise at 3.1 against BlackBerry Connect's 1.6. BBM Enterprise also leads on review sentiment (40% vs 5%) and ratings volume (562 vs 129). BlackBerry Connect's advantage is in-app purchases (none vs 1). On price, update cadence, ads and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. BBM Enterprise sells 1 in-app purchase, starting at $2.49 per 6 months. BlackBerry Connect asks for nothing beyond the download.
BBM Enterprise holds the better App Store score, 3.1 against 1.6. Both are backed by a comparable volume of ratings — 129 and 562 respectively. Written reviews point the same way: 5% of BlackBerry Connect's written reviews are positive against 40% of BBM Enterprise's.
BlackBerry Connect ships an update every 4 months, BBM Enterprise every 2 months. The most recent releases landed on October 29, 2026 and October 23, 2026 respectively.
| Parameter | BlackBerry Connect | BBM Enterprise |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (129 ratings) | 3.1 (562 ratings) — better |
| Positive reviews | 4.9% of reviews | 39.8% of reviews — better |
| Number of ratings | 129 | 562 — better |
| Update frequency | Every 4 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 44 MB | 44 MB |
| Age rating | 4+ | 4+ |
| Developer | BlackBerry Corporation | BlackBerry Limited |
Customer experience
BlackBerry Connect
BBM Enterprise
User reviews
BlackBerry Connect
From 129 App Store ratingsWhat we love
- 👍 When it works, it's reliable
- 👍 Improved over time (recent positive mention)
Room to improve
- 🐛 Constantly disconnects
- 🐛 Fails to connect
- 🐛 Messages lost/not received
- 🐛 Retry loops
- 🐛 Crashing/freezing
BBM Enterprise
From 562 App Store ratingsWhat we love
- 🔒 Secure messaging
- 🚀 Reliable and efficient
- 👍 Intuitive user experience
- 🔒 Privacy-focused
Room to improve
- 🐛 Connectivity issues
- 🐛 Delayed message delivery
- 🐛 Notification problems
- 🔋 Battery drain
- 💰 Paid subscription required
Bugs and requests
BlackBerry Connect
Reported bugs
33 issues- App disconnects frequently
- App fails to connect
- Messages are lost or not received
- App enters a retry loop
- App crashes or freezes
Show 28 moreShow fewer
- Login functionality is broken
- Contacts are incorrectly shown as offline
- Notifications are unreliable or missing
- App does not function correctly in the background
- Slow connection or loading times
- Inconsistent performance
- HTML code displayed in messages
- App closes when switching to other applications
- Authentication errors occur
- Incompatibility with specific iOS versions
- Poor user interface design
- Chat history is not synchronized between PC and mobile
- App stops working after updates
- Microphone input for text not functioning
- Cannot differentiate between new and viewed IMs
- App crashes when opening chat windows
- QR code and access code failed
- App freezes after logging in
- App signs in and out randomly
- Cannot sync with OCS on laptop
- Online status stuck incorrectly
- App shows phantom invitations but no actual messages
- Server busy errors
- Messages not delivered despite appearing so
- Chat messages getting deleted
- Authentication to a different user error
- Kernel panic when trying to connect
- Application not authorized error
Requested features
7 requests- Improve background operation
- Ensure reliable notifications
- Fix chat history synchronization between devices
- Add fingerprint login authentication
- Option to disable launcher feature
Show 2 moreShow fewer
- Improve status indicator visibility
- Allow copying/pasting from password vaults
BBM Enterprise
Reported bugs
3 issues- App crashes after updates
- Login and account issues
- Incompatibility with older devices
Requested features
4 requests- Bring back old BBM emojis and stickers
- Add broadcast messaging feature
- Improve group chat functionality
- Introduce dark mode and customization options
In-app purchases
BlackBerry Connect
No in-app purchases
BBM Enterprise
- BBM Enterprise$2.496 Months
Questions
Is BlackBerry Connect free?
Is BBM Enterprise free?
Which has better reviews, BlackBerry Connect or BBM Enterprise?
Do BlackBerry Connect or BBM Enterprise have ads?
Which is updated more often, BlackBerry Connect or BBM Enterprise?
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