First time user
Excellent service
Not charging
Started to charge for about 10 mins, then stopped, tried other units but wouldn’t work
Awful, avoid
Been using public chargers for 6 months now, this one is far and away the worst yet.
Card reader not working so spent half an hour downloading the app, registering email twice, registering card took another 5/6 attempts. They put £25 on hold and the charger didn’t work - still waiting for my money to be released.
Customer service non existent.
Card reader not working so spent half an hour downloading the app, registering email twice, registering card took another 5/6 attempts. They put £25 on hold and the charger didn’t work - still waiting for my money to be released.
Customer service non existent.
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Q-Park sovereign square
Charged my car all night and still on 25%
Poor service
This was extremely poor service and a significant waste of my time. I expected a much more reliable service and a higher standard of customer support. I would appreciate an explanation of what went wrong, reassurance that this issue will be addressed to prevent it from happening again, and appropriate compensation for the time, inconvenience, and stress caused.
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