Filter problem
Once you click on the filter will not be able to exit it or confirm button just disappear. This is a new issue also the users should be able to choose which of the location they frequent the most instead of defaulting Clapton
App needs simple improvements to be effective
I signed up to the digital version of Blok. The quality of the videos themselves are really great but unfortunately the app lacks basic functionality that I’ve now cancelled my membership as the app experience is so poor. For example there is no way to search for videos or add videos to your own playlist - this means everytime I want to do a workout I have to scroll through all of the videos to find what I want. The playback of the videos isn’t great either - there’s no way to watch full screen videos on my laptop. A few years ago there used to be a Blok.tv website - this was MUCH better! Please improve the app and make it more user friendly to use on other devices. It’s a shame as I do think the videos are great but the user experience is too poor to keep paying and using the digital subscription.
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Location changes every time
The app is mostly okay but every time I go to book a class it switches back to showing Shoreditch even though I only have Clapton credits
Auto Top-up malfunction
Every time I try to access the Auto Top-up feature to cancel or disable it, the app crashes and shuts down.
Notification
Need a notification when the trainer changes if you’re booked in a class. Too many times have I got to a class and it’s a different trainer instead of the original booked one. Not all the trainers are the same
