Returns
Very slow to get the money back. Phone agent was incompetent to answer about the progress and needed my tracking number to be dictated.
Leeza
The best place to shop
Poor service
I had a very disappointing experience with Bloomingdale’s customer service. When the product I ordered was not available, no one seemed able to give me a clear or accurate update on the status of my order.
Every time I contacted customer service, I was told that the order had already shipped and was asked to wait longer. However, nothing was actually shipped, and after waiting and following up multiple times, I eventually had to cancel the order myself.
It was extremely frustrating and felt like no one was taking responsibility for resolving the issue. If the product was unavailable, I would have preferred honest and timely communication rather than being repeatedly told that it had shipped.
Very poor customer service and a disappointing experience.
Every time I contacted customer service, I was told that the order had already shipped and was asked to wait longer. However, nothing was actually shipped, and after waiting and following up multiple times, I eventually had to cancel the order myself.
It was extremely frustrating and felt like no one was taking responsibility for resolving the issue. If the product was unavailable, I would have preferred honest and timely communication rather than being repeatedly told that it had shipped.
Very poor customer service and a disappointing experience.
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My experience
I enjoy shopping with Bloomingdales, they have that selection of flair and style
Always a second look
Always a second look
App log in verification is horrible
Every time I get the code messaged to me to log in to the app it doesn’t recognize it. I have had to delete the app to verify my account and then download the app again. Happened on my old phone and now on my new phone.
