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Nordstrom

Nordstrom

Clothing, Shoes & Handbags

1.5M ratings
1570 reviews
With Ads#60 in free Shopping
🌟 Lifestyle
🛍️ Shopping
Free
With Ads

Details

  • Released
  • Updated
  • November 15, 2011
  • September 10, 2026

Features

Background Location Access

Developer

Nordstrom, Inc.
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About

Shop a wide selection of clothing, shoes, and accessories for the whole family. Get personalized recommendations, track orders, and enjoy convenient features like curbside pickup. Access exclusive app-only deals and alerts.

✓App-only alerts for sales and restocks
✓Personalized recommendations
✓Contactless curbside pickup
✓In-store QR code payment
✓Free shipping and returns
✓Customer reviews and ratings
Show original description

What users say

Summarized from real user reviews of Nordstrom. Based on 1.5M reviews and a 4.9/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Shopping app.

Positive things

  • 👍Excellent customer service
  • 🚀Convenient and easy to use app
  • 💎High-quality products and brands
  • 🎁Rewards and loyalty program
  • 🏪Seamless in-store and online experience

Negative things

  • 🐛Issues with order cancellations and inventory tracking
  • 🤔Inconsistent returns and refund policies
  • 🤯Frustrating app navigation and login process
  • 🙄Lack of product reviews and customization options
See all reviews

What's New in Nordstrom

12.9

September 10, 2026

• Need help? Chat with Nora, Nordstrom's AI assistant for orders, returns, and more — without ever leaving the app. • Various bug fixes and improvements.

More

Charts

Top Free

📈 60+2

Shopping

This app rose +2 positions in Shopping chart.

Last updated on September 19, 2026.

User reviews

Most RecentHighest RatedLowest Rated

My go to store

Great customer service
PeachPandaKid88PeachPandaKid88

Pictured item doesn’t match the color description. Confusing! Used to love Nordstrom.

Website management subpar. Sellers at Amazon does a better job.
carlotaracarlotara

Great shopping

I love shopping at Nordstrom’s. They have great quality and specialty items, it is my go to place when I need something special or fancy or just nice unfortunately the closest Nordstrom’s to me is more than four hours away so I have to shop online.
SrbrgehbgsSrbrgehbgs

Stylist (Asha)

Asha helped me pick out an assortment of items and curated fits with me. She helped me in person and offline as well. Thank you! I recommend 10/10 for all of my network of friends and family!
Poppa LeftPoppa Left

Superb Store

Always find great clothes at Nordstrom for a reasonable price. Best shoe department anywhere
PearlikinsPearlikins
See 1565 more reviews

Developer apps

Nordstrom Rack: Shop Deals
Nordstrom Rack: Shop Deals

Great Brands at Great Prices

🛍️ Shopping

(749K)

Free
With Ads
Nordstrom ERPG
Nordstrom ERPG

by Nordstrom, Inc.

🔍 Reference

(14)

Free
See developer apps

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User experience

🐞

Reported Bugs

3 issues

App crashes and freezes

Bug

Inaccurate inventory and pricing information

Bug

Unreliable delivery and shipping updates

Bug
✨

Requested Features

4 requests

Ability to share wish lists and shopping carts

Feature

Improved product filtering and search functionality

Feature

Better integration between app and website experiences

Feature

Enhanced order tracking and status updates

Feature

FAQ

What does the Nordstrom app do?

The Nordstrom app provides a convenient way to shop for a wide selection of clothing, shoes, and accessories for men, women, and kids. It offers personalized recommendations, order tracking, and exclusive app-only features to enhance your shopping experience.

What are the key features of the Nordstrom app?

Key features include app-only alerts for sales and restocks of wish list items, personalized recommendations based on saved favorite brands, contactless curbside pickup at select stores, and the ability to pay in-store using a QR code with your Nordstrom card.

Is the Nordstrom app free to use?

Yes, the Nordstrom app is free to download and use. While the app itself is free, it facilitates shopping for Nordstrom's products, which have associated costs. There are no explicit in-app purchase fees mentioned for app functionality.

Who is the target audience for the Nordstrom app?

The app is designed for customers who want a streamlined and personalized fashion shopping experience. It's ideal for those who appreciate curated recommendations, convenient shopping options like curbside pickup, and access to exclusive deals and alerts.

What are common use cases for the Nordstrom app?

Common use cases include browsing and purchasing clothing, shoes, and accessories, receiving notifications when favorite items go on sale or are back in stock, getting personalized style advice, and utilizing convenient features like curbside pickup for online orders.