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Nordstrom

Nordstrom

Clothing, Shoes & Handbags

1.5M ratings
1520 reviews
With Ads#88 in free Shopping
🌟 Lifestyle
🛍️ Shopping
Free
With Ads

Details

  • Released
  • Updated
  • November 15, 2011
  • August 25, 2026

Features

Developer

Nordstrom, Inc.
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📊no. 88
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About

Shop a wide selection of clothing, shoes, and accessories for the whole family. Get personalized recommendations, track orders, and enjoy convenient features like curbside pickup. Access exclusive app-only deals and alerts.

✓App-only alerts for sales and restocks
✓Personalized recommendations
✓Contactless curbside pickup
✓In-store QR code payment
✓Free shipping and returns
✓Customer reviews and ratings
Show original description

What users say

Summarized from real user reviews of Nordstrom. Based on 1.5M reviews and a 4.9/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Shopping app.

Positive things

  • 👍Excellent customer service
  • 🚀Convenient and easy to use app
  • 💎High-quality products and brands
  • 🎁Rewards and loyalty program
  • 🏪Seamless in-store and online experience

Negative things

  • 🐛Issues with order cancellations and inventory tracking
  • 🤔Inconsistent returns and refund policies
  • 🤯Frustrating app navigation and login process
  • 🙄Lack of product reviews and customization options
See all reviews
+1

What's New in Nordstrom

12.8

August 25, 2026

• Various bug fixes and improvements.

Charts

Top Free

📊 88

Shopping

The app has maintained its position at 88 recently.

Last updated on August 29, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Kudos to Melissa Edmondson

10/10 excellent customer service. She went out of her way to help me find the perfect nail polish color for my mom. My mom wanted gold. Chanel didn’t have it. Melissa thought Dior might. She found it online & helped me order it. I wish you could have heard my mom when she saw the color. Melissa acted like it was all in a days work. She was pleasant, extremely helpful, nice & friendly. Thank you Melissa!
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Melissa Edmondson 8/13/26Melissa Edmondson 8/13/26

Great Deals

Always love the sales they part together
BooBooTheFooApparentlyBooBooTheFooApparently

Purchased date for an item

I loved the feature where it showed the date of purchases for an item i have purchased before. After the last update it won’t show me that anymore. Pls bring that feature back
calmshopcalmshop

Online Shopping

Cosmetics, Designer Bags
W-L-AW-L-A

False advertisement

Last week I’ve ordered a few items just because I saw gifts with purchase. Unfortunately when they arrived there was no gift whatsoever. I’m very disappointed. I still love shopping at Nordstrom
karterdakarterda
See 1515 more reviews

Developer apps

Nordstrom Rack: Shop Deals
Nordstrom Rack: Shop Deals

Great Brands at Great Prices

🛍️ Shopping

(742K)

Free
With Ads
Nordstrom ERPG
Nordstrom ERPG

by Nordstrom, Inc.

🔍 Reference

(14)

Free
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User experience

🐞

Reported Bugs

3 issues

App crashes and freezes

Bug

Inaccurate inventory and pricing information

Bug

Unreliable delivery and shipping updates

Bug
✨

Requested Features

4 requests

Ability to share wish lists and shopping carts

Feature

Improved product filtering and search functionality

Feature

Better integration between app and website experiences

Feature

Enhanced order tracking and status updates

Feature

FAQ

What does the Nordstrom app do?

The Nordstrom app provides a convenient way to shop for a wide selection of clothing, shoes, and accessories for men, women, and kids. It offers personalized recommendations, order tracking, and exclusive app-only features to enhance your shopping experience.

What are the key features of the Nordstrom app?

Key features include app-only alerts for sales and restocks of wish list items, personalized recommendations based on saved favorite brands, contactless curbside pickup at select stores, and the ability to pay in-store using a QR code with your Nordstrom card.

Is the Nordstrom app free to use?

Yes, the Nordstrom app is free to download and use. While the app itself is free, it facilitates shopping for Nordstrom's products, which have associated costs. There are no explicit in-app purchase fees mentioned for app functionality.

Who is the target audience for the Nordstrom app?

The app is designed for customers who want a streamlined and personalized fashion shopping experience. It's ideal for those who appreciate curated recommendations, convenient shopping options like curbside pickup, and access to exclusive deals and alerts.

What are common use cases for the Nordstrom app?

Common use cases include browsing and purchasing clothing, shoes, and accessories, receiving notifications when favorite items go on sale or are back in stock, getting personalized style advice, and utilizing convenient features like curbside pickup for online orders.