Nordstrom User Reviews

Customer Experience

Positive experience83.7% of reviews
Neutral4.2% of reviews
Negative experience12.1% of reviews

~ Based on 1,520 written reviews from the US App Store.

What users say

Is Nordstrom Safe?

Nordstrom appears safe based on user ratings. AppsHunter Safety Score for Nordstrom is 98/100.

This assessment is based on 1,497,636 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.8% of ratings point to a safe experience
0.7% of ratings suggest some concerns
0.5% of ratings point to a risky experience

~ Based on 1,497,636 App Store ratings for Nordstrom.

Is Nordstrom Legit?

Nordstrom appears to be a legitimate app. AppsHunter Legitimacy Score for Nordstrom is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Kudos to Melissa Edmondson

10/10 excellent customer service. She went out of her way to help me find the perfect nail polish color for my mom. My mom wanted gold. Chanel didn’t have it. Melissa thought Dior might. She found it online & helped me order it. I wish you could have heard my mom when she saw the color. Melissa acted like it was all in a days work. She was pleasant, extremely helpful, nice & friendly. Thank you Melissa!
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Great Deals

Always love the sales they part together

Purchased date for an item

I loved the feature where it showed the date of purchases for an item i have purchased before. After the last update it won’t show me that anymore. Pls bring that feature back

Online Shopping

Cosmetics, Designer Bags

False advertisement

Last week I’ve ordered a few items just because I saw gifts with purchase. Unfortunately when they arrived there was no gift whatsoever. I’m very disappointed. I still love shopping at Nordstrom

Easy and quick!

The Nordstrom app is Quick, easy and fun. Great selection of quality items on a site. That’s easy to navigate.

Stores

I’ve been a Nordstrom customer for 30 years Nordstrom vibe has changed. The layout of the stores in the clothing dept is terrible. They have so many racks of clothes nothing appealing for woman over 60. I feel like I’m shopping at a Ross or TJ Max.

So excited for this purchase

I can’t review it I’ve never smelled it, but I loved the designer!

Nordstrom is the best!

I have been a shopper of Nordstrom for over 50 years. I love their clothes and their customer service!

Review

The ease of the app is excellent.

Great service and quality

I’ve always loved shopping here, they really honor their quality, service, and make shopping so fun.

Favorite store

Great clothes. Easy web site. Easy return policy

Always the Best Online Shopping Experience

Nordstrom’s gets the best quality and most stylish items for the entire household!

Best online department store ever

I love shopping with Nordstrom because their online store is vast, and carries some of the finest brands in clothing/shoes and perfumes. They deliver in a very timely fashion, they ship for free and returns are the most painless, and hassle-free I have ever encountered.
In store, the ladies that work there treat me respect
and kindness. It is a pleasure to interact with them.
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I love Nordstrom!!

I love the staff at Nordstrom Cerritos. Connie the beauty manager, always goes above and beyond, she makes the shopping experience amazing every time. Christina in scents, really knows all the product lines in beauty. I miss her behind the beauty counters. Melissa at Anastasia, is always professional, she does an amazing job. I have been to Nordstrom three times during the anniversary sale, because of these ladies!!
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Love Nordstrom

Nordstrom has become my new favorite store . Fabulous website, easy returns and amazing in store sales help. A+ all around.

High-quality clothes for reasonable prices

I’ve been shopping at Nordstrom since I was a teenager and I know I can consistently find stylish and high-quality clothing for a reasonable price prices. You may pay more for a piece of clothing, but the better quality will show and your clothes will last much longer.

Favorite store/app

Orders arrive on time, they are always packed well, in good condition, clothes are what you ordered, returns are easy, either in store or by mail. I’ve never had anything but a good experience from make-up to clothing to jewelry to shoes.

Loveee

Easy to browse around!

App

Easy and great to use