Nordstrom User Reviews

Customer Experience

Positive experience84.3% of reviews
Neutral4.1% of reviews
Negative experience11.6% of reviews

~ Based on 1,631 written reviews from the US App Store.

What users say

Is Nordstrom Safe?

Nordstrom appears safe based on user ratings. AppsHunter Safety Score for Nordstrom is 98/100.

This assessment is based on 1,505,415 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.8% of ratings point to a safe experience
0.7% of ratings suggest some concerns
0.5% of ratings point to a risky experience

~ Based on 1,505,415 App Store ratings for Nordstrom.

Is Nordstrom Legit?

Nordstrom appears to be a legitimate app. AppsHunter Legitimacy Score for Nordstrom is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Amazing

It’s one of my favorite; it has quality products and I feel at home there. Thank you

Best store ever!

I live Nordstroms - shoes, jeans, sweaters! They have great selection, quick delivery! My #1 store❣️

Options awesome search could be better

Please give us a more like this button, with filters that allow us to pick what appeals about the item.

Nordy girl for life

I am a faith Nordstrom shopper because I have always received excellent customer service. I appreciate the products offered and the Nordy club perks are hard to pass up.

Mad

Makes shopping easier,

Love my Nordstrom’s!

Best store to shop at! From customer service to always being able to find what you want!

Amazing

This is an interesting collection

The BEST

Always superior customer service.

Nordys is the best

Nordstroms is my absolute favorite. The shopping experience, wish list options, designers, customer service etc. The app is user friendly as well. Always Nordstroms!

Beauty in store appointments

I made an appointment for an in store makeup application and requested RMS beauty products they gave me a Bobbi brown consultant and we’re going to send me away without help until I spoke to a manager. After complaining, They did end up doing it and the products are great

The look that turns heads

I can always find something unique

World Class Shopping

Nordstrom is the best shopping experience in the world. Every time you walk into a store, the staff are helpful and pleasant. When you shop online, returns are free. And if you call Customer Service with a question, it’s answered promptly, with courtesy and humor.

Nordstrom shopping is wonderful

I’m always so excited when I hear about Nordstrom and new trends, skin care, makeup, and everything they have to offer there. The salespeople are always extremely helpful and kind. Thanks Nordstrom for always being there for me when I need something important.

No points for previous purchases

I spent over 2,000 dollars this spring and Nordstrom was unable to credit my Nordy account despite multiple conversations with customer service. I try not to shop at Nordstroms if at all possible. Unfortunate but true

Clothes

I always find something unique that I love

Busy schedule, amazing way to shop

I work at 3 separate jobs. I have very little time to shop. I love this app and the sales.

App

New app won’t load

Love Bebe

B

GREAT APP MINUS GIFT CARDS

Please allow gift cards to be saved within app!

Always Loved Nordies

Miss my Naples FL store