Nordstrom User Reviews
Customer Experience
~ Based on 1,631 written reviews from the US App Store.
What users say
Summarized from real user reviews of Nordstrom. Based on 1.5M reviews and a 4.9/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Shopping app.
Positive things
- 👍Excellent customer service
- 🚀Convenient and easy to use app
- 💎High-quality products and brands
- 🎁Rewards and loyalty program
- 🏪Seamless in-store and online experience
Negative things
- 🐛Issues with order cancellations and inventory tracking
- 🤔Inconsistent returns and refund policies
- 🤯Frustrating app navigation and login process
- 🙄Lack of product reviews and customization options
Is Nordstrom Safe?
Nordstrom appears safe based on user ratings. AppsHunter Safety Score for Nordstrom is 98/100.
This assessment is based on 1,505,415 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 1,505,415 App Store ratings for Nordstrom.
Is Nordstrom Legit?
Nordstrom appears to be a legitimate app. AppsHunter Legitimacy Score for Nordstrom is 100/100.
Based on 100 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
It’s one of my favorite; it has quality products and I feel at home there. Thank you
I live Nordstroms - shoes, jeans, sweaters! They have great selection, quick delivery! My #1 store❣️
Please give us a more like this button, with filters that allow us to pick what appeals about the item.
I am a faith Nordstrom shopper because I have always received excellent customer service. I appreciate the products offered and the Nordy club perks are hard to pass up.
Makes shopping easier,
Best store to shop at! From customer service to always being able to find what you want!
This is an interesting collection
Always superior customer service.
Nordstroms is my absolute favorite. The shopping experience, wish list options, designers, customer service etc. The app is user friendly as well. Always Nordstroms!
I made an appointment for an in store makeup application and requested RMS beauty products they gave me a Bobbi brown consultant and we’re going to send me away without help until I spoke to a manager. After complaining, They did end up doing it and the products are great
I can always find something unique
Nordstrom is the best shopping experience in the world. Every time you walk into a store, the staff are helpful and pleasant. When you shop online, returns are free. And if you call Customer Service with a question, it’s answered promptly, with courtesy and humor.
I’m always so excited when I hear about Nordstrom and new trends, skin care, makeup, and everything they have to offer there. The salespeople are always extremely helpful and kind. Thanks Nordstrom for always being there for me when I need something important.
I spent over 2,000 dollars this spring and Nordstrom was unable to credit my Nordy account despite multiple conversations with customer service. I try not to shop at Nordstroms if at all possible. Unfortunate but true
I always find something unique that I love
I work at 3 separate jobs. I have very little time to shop. I love this app and the sales.
New app won’t load
B
Please allow gift cards to be saved within app!
Miss my Naples FL store
