Nordstrom vs J.Crew
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Nordstrom
Shop a wide selection of clothing, shoes, and accessories for the whole family. Get personalized recommendations, track orders, and enjoy convenient features like curbside pickup. Access exclusive app-only deals and alerts.
- App-only alerts for sales and restocks
- Personalized recommendations
- Contactless curbside pickup
- In-store QR code payment
- Free shipping and returns
- Customer reviews and ratings
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Since 1901, Nordstrom has been a leading fashion retailer known for our commitment to providing customers with the best possible service. The Nordstrom app is everything you love about the Nordstrom experience and more. Enjoy convenient shopping wherever you—and your phone—may be. Plus, get access to app-only features! ONLY IN THE APP • Alerts when your favorite items come back in stock or go on sale in your Wish List or Bag • Save your favorite brands for personalized recommendations and alerts about new arrivals • Easily filter searches by your brands to find exactly what you want • Request contactless Curbside Pickup at selected stores and we’ll bring your online order out to your car • Pay with your Nordstrom card in store using a QR code MORE THINGS TO LOVE • Free Shipping. Free Returns. Exclusions Apply. • A personalized experience with item recommendations tailored just to you • Trustworthy ratings and reviews from customers with verified purchases • Free personalized advice on fashion, beauty, gifts and more • Order tracking and purchase history ABOUT NORDSTROM Nordstrom offers our customers one of the most extensive selections of clothing, shoes and accessories for men, women, kids and the home. For more than 100 years, we've worked to deliver the best possible shopping experience, helping our customers express their style—not just buy fashion or gifts. Fashion changes. Shopping changes. Our commitment to happy customers doesn't. Download the Nordstrom app today for easy and convenient shopping.
J.Crew
Discover exclusive fashion drops and build your ideal wardrobe. Shop new arrivals, save items for later, and enjoy a streamlined checkout. Earn rewards through the loyalty program and get insider details on designs and events.
- Exclusive drops access
- Shop new arrivals
- Save for later
- Faster checkout
- Loyalty program
- Behind-the-design content
- In-store event updates
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Introducing exclusive access to J.Crew, like never before—your new forever wardrobe is just a few taps away. We’ve made it even easier to… SHOP: Take a scroll through what’s new (from fresh shirting to chino re-issues), add styles to your save for later, and breeze through checkout faster than ever. EARN: Sign into J.Crew Passport through the app. The more you shop, the closer you get to new levels of access. DISCOVER: Go behind the design of limited-edition collabs, learn about the latest in-store events and find helpful reviews (on our five-star swim, best-fitting pants and more) from other J.Crew customers, right at your fingertips. P.S. Want the scoop on new arrivals and sales, or live updates on your orders? Opt-in to push notifications, and we’ll make sure you’re always the first to know. J.Crew Privacy Policy: https://www.jcrew.com/help/privacy-policy
Screenshots
Verdict
The clearest difference is rating: Nordstrom at 4.9 against J.Crew's 3.1. Nordstrom also leads on review sentiment (85% vs 48%) and ratings volume (1.5M vs 912). J.Crew's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Nordstrom holds the better App Store score, 4.9 against 3.1. That said, the two scores are not equally well evidenced: Nordstrom has 1.5M ratings behind it against 912, so its average is the more settled of the two. Written reviews point the same way: 85% of Nordstrom's written reviews are positive against 48% of J.Crew's.
Nordstrom ships an update every 2 weeks, J.Crew fortnightly. The most recent releases landed on October 23, 2026 and October 22, 2026 respectively.
| Parameter | Nordstrom | J.Crew |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (1.5M ratings) — better | 3.1 (912 ratings) |
| Positive reviews | 84.9% of reviews — better | 48.1% of reviews |
| Number of ratings | 1.5M — better | 912 |
| Update frequency | Every 2 weeks — better | Fortnightly |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #78 — better | — |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 17.0 | 17.0 |
| Further details — not scored | ||
| Size | 224 MB | 152 MB |
| Age rating | 4+ | 4+ |
| Developer | Nordstrom, Inc. | JCrew Group INC |
Customer experience
Nordstrom
J.Crew
User reviews
Nordstrom
From 1.5M App Store ratingsWhat we love
- 👍 Excellent customer service
- 🚀 Convenient and easy to use app
- 💎 High-quality products and brands
- 🎁 Rewards and loyalty program
- 🏪 Seamless in-store and online experience
Room to improve
- 🐛 Issues with order cancellations and inventory tracking
- 🤔 Inconsistent returns and refund policies
- 🤯 Frustrating app navigation and login process
- 🙄 Lack of product reviews and customization options
J.Crew
From 912 App Store ratingsWhat we love
- 🚀 Smooth and fast app
- 👍 Clean and beautiful design
- 💡 Loyalty program and birthday offers
- 🚀 Seamless shopping experience
- 👍 Intuitive navigation
Room to improve
- 🐛 Bugs and glitches
- 🔍 Missing features from website (e.g., favorites, filters)
- 🔍 Inconsistent behavior compared to website
- 🔍 Requires login to browse
Bugs and requests
Nordstrom
Reported bugs
3 issues- App crashes and freezes
- Inaccurate inventory and pricing information
- Unreliable delivery and shipping updates
Requested features
4 requests- Ability to share wish lists and shopping carts
- Improved product filtering and search functionality
- Better integration between app and website experiences
- Enhanced order tracking and status updates
J.Crew
Reported bugs
4 issues- App crashes and freezes
- Inventory and pricing inconsistencies between app and website
- Login and account issues
- Inability to access past orders and saved items
Requested features
5 requests- Add favorites/wishlist feature
- Improve filtering and sorting options
- Incorporate in-store pickup
- Provide more detailed product information
- Sync app and website experience
In-app purchases
Nordstrom
No in-app purchases
J.Crew
No in-app purchases
Questions
Is Nordstrom free?
Is J.Crew free?
Which has better reviews, Nordstrom or J.Crew?
Do Nordstrom or J.Crew have ads?
Which is updated more often, Nordstrom or J.Crew?
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