Not working after update
After update app stopped working
Change so leave
Shopped here over a decade, great experience back then until 2026. The dated fashion is no longer a bargain as the platform has always been. And for the return item which I picked the refund option as store credit, however, the store credit disappeared after the company was sold… not sure they r related, but that s what happened.
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The update is unusable
It is impossible to search for (and therefore buy) items... for example search for the term 'dress' and you get 9000+ results. When you try to filter the results there are zero items in each category.
New App is AWFUL
The new app is terrible. Poor functionality. Barely any ability to search designers through categories. Incorrect item number per designer. Please bring back the old app. Too cumbersome to shop on OUTNET now…. Have shopped many years on The OUTNET and have made at least 150+ purchases. I have made ZERO purchases since this app relaunched. TERRIBLE!!!!!
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What have you done to the app??
The app is a disaster. I am in a gbp location, prices are shown in USD; filters don’t work, some filters don’t exist (a color filter would be nice); app is slow and crashes any time you try and filter your search or save items to your wishlist. Whoever you hired to update your app - fire them and just roll back to the old version
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