Delayed Shipping and No Customer Service
Website says orders arrive in five business days, but after four business days the item hadn’t even been shipped yet. No customer service other than AI agent.
Customer service
No update on the status of my order for 1 whole week.
Not refund for flawed item
They sent me a 800$ jacked flawed and they kept me in a never ending email loop but ultimately no refund has been issued.
Jerky
Just updated app. Scrolling is extremely jerky (iPad Pro M4 running iOS 26.4). Not using till fixed
New update is painful to navigate
Collection is fantastic and I’m not a millionaire but I enjoyed to original ui with the ability to customize the search in detail and it felt like a smoother experience before, love the app I’m sure the people are great too but solely the sales process should be seamless











