Great and Terrible at the same time
I’m leaving 3 stars because I want to give 1 star and 5 stars at the same time.
Grailed is a great place to find amazing pieces at a reasonable price, but there are so many stupid aspects of this platform that could be addressed to make the experience better. First off, the customer support is awful. It takes multiple days for support to respond between messages, and most of the responses are not helpful and do not address the problem. Grailed removes Buyer’s negative feedback with no notice or justification. There are countless fake items listed. There are users with 300k+ listings that aren’t actually available items.
Buy items at your own risk and assume that Grailed will not do anything to help you if the sale goes sideways.
This is a great concept, but terribly managed platform.
Grailed is a great place to find amazing pieces at a reasonable price, but there are so many stupid aspects of this platform that could be addressed to make the experience better. First off, the customer support is awful. It takes multiple days for support to respond between messages, and most of the responses are not helpful and do not address the problem. Grailed removes Buyer’s negative feedback with no notice or justification. There are countless fake items listed. There are users with 300k+ listings that aren’t actually available items.
Buy items at your own risk and assume that Grailed will not do anything to help you if the sale goes sideways.
This is a great concept, but terribly managed platform.
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👍
Way better than Depop great stuff good clothes w
NIGHT MODE
We need night mode my eyes hurt while shopping in midnight
terrible
terrible
HIDDEN FEES
Worst second hand shopping app EVER!!! Bought a 100 dollar shirt that came from out of country and they had 20 dollars worth of hidden fees for it to get delivered which I was only made aware of after the fact
