Steals your money
Literally the worst app I’ve ever dealt with. Three days after shipping my item to a buyer, Grill decided to refund the buyer and now I am left without my item and without any of the money I was supposed to get from. After inquiring into how to get my money back, the customer service team told me that they will not help me. And to see if the shipping carrier will send it back to me. They have to have the worst customer support imaginable. I wish I could give this app zero stars.
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Grailed is full of scammers
Ordered a shirt that never even shipped and have contacted them several times regarding it with no answer. Use literally anything else.
Overpriced
If your buying off Grailed it’s because it’s your ABSOLUTE last option
horrible app
terrible for many reasons. 1, i listed a very expensive item and within 2 days someone bought it. grailed took it upon themselves to refund the buyer and cancel the sale, and when i submitted a complaint, they said i didn’t provide enough proof that my item was real. i put up the photos they requested, and they still said the same thing. horrible seller experience, might as well just use depop.
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I hate this app
I tried to refund, customer service sucks, I know my review doesn’t matter with the hundreds of thousands, but their refund and service dealing with fake items or bait and switch items, sucks. They don’t respond, and refuse to give me my refund, I can’t find any other way to communicate with them.
