THE OUTNET User Reviews

Customer Experience

Positive experience50.6% of reviews
Neutral4.8% of reviews
Negative experience44.6% of reviews

~ Based on 334 written reviews from the US App Store.

What users say

Is THE OUTNET Safe?

Not enough ratings yet to assess THE OUTNET.

Is THE OUTNET Legit?

THE OUTNET: appears legitimate, with a few gaps. AppsHunter Legitimacy Score for THE OUTNET is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Ooof this new interface

I’ve been an outnet shopper for years, and this new app design is making me spend less time on the app. The filters are clunkier than before and the sort functions simply don’t work. Yikes.

Bad UX

The update has made some irritating UX changes. The search bar on the homepage is just a redirect to another page with a search bar. Can no longer sort by newest. Annoying.

Horrible

I don’t know what have they done, but they deleted my wishlist and now I can’t do anything. Can’t add anything to wishlist and can’t shop

Was this supposed to be an improvement?

You can no longer filter apparel items via their specific feature, eg. Dresses, you used to be able to filter by length, or sleeves/sleeveless, formal, summer, etc. it doesn’t seem you can anymore.

You have thousands of items, it is impossible to browse through them all without more specific filter criteria. How do you expect me to shop?
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Horrible update. Deleted.

All the best features have been removed. What a disaster of a new app. It is not even usable now. You can’t favourite designers or filter your size without going through every single type of clothing and the sizes associated with it. The app is busy and not easy to review clothes. Such a shame as I would go on this app daily.
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Upgrade is awful

This upgrade is the worst I’ve ever seen, the filters to search by materials went away and the size filters are wonky. The old version was great, I’m legit not gonna use this unless they bring back the old features

Basic features missing in new update

Can’t filter by colour, price or even size is a hot mess. This new update is the app version of rummaging through the discount pile with no structure or sense. I’ve spend thousands before this terrible update, I bet their sales are plummeting as a result. Their digital team is probably scrambling to fix this
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Item description is too long

Bring back the dot points, the old description was much better. The new one is too long, it just looks like an AI output. Also, the filtering is no where near as good as it was before.

Disaster

This latest update is awful. My wishlist disappeared, the filters don’t work properly and the overall feel is more complicated and far less user friendly. I will not use this company anymore.

Impossible to shop.

This used to be my go to app. Now I can not search for anything, the filters don’t work and it is not taking into account any of my account settings.

Upgrade messed up everything

The latest update is terrible. I can’t click the brand and check clothes of the same brand. It also used to have the description of the size of the cloth that the model is wearing. It is not there anymore.

Recent update is awful, no model size&fit information

Recent update is awful, no model size&fit information any more. Make it very difficult to choose size.

Bad Update

The app update took away or nerfed some of the best features of the app. I loved having my favorite brands populate into a feed, it was the first stop at app launch and the reason I checked regularly. It looks like it’s gone.

My wishlist layout is now busy and convoluted, showing things in and out of stock simultaneously with no apparent order.

I find myself more frustrated and overwhelmed when using the app. I end up closing out of it much sooner with no conversion, because it’s not tailored to me anymore.
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Awful update!!

Nothing loads properly, unable to use and navigate app as before, issues with wishlist etc. Please fix ASAP!

Terrible

The new filter function is laughable. You can no longer filter by color, style, etc. The app forces you to scroll through hundreds of irrelevant items in the hope that you will buy something you’re not looking for. After using THE OUTNET for years, it’s time to move on.

Update Removed Features

With this update, one of the standout features that made the Outnet my preferred choice was removed. Previously, there was a details section which clearly listed materials/fibre %. If there was an ‘editors’ note’ section for an item, this was brief and meaningful.

These sections have now been replaced with a “Description” which is a just lengthy AI paragraphs, nearly identical for every item and not worth reading. Materials may or may not be mentioned.

There are 3 things we assess when determining an item’s worth to us: Design, construction, and materials. Please bring back this detail section asap. Most people like to know what they are paying for and AI slop doesn’t cut it.

(Ps- as noted by other commenters, you messed up our wishlists. Please give us our sort/filter back)
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Poor new layout

What’s wrong with updated App. I lost entire Wishlish. Can’t filter size, categories… nothing shows to see 🤦‍♀️

Awesome app!

Great deals, super easy to use the app!

Is this updated version trying to discourage ppl from purchasing?

I really don’t get it. This “updated” version I cannot tell which part being upgraded but more like downgraded for customer. Now, I cannot check the materials section for the product, so I am totally clueless of things I might buy.
And the size rn also becoming very confused. It used to be able to converted watever size to US size. But I didn’t see this feature after updating the app either.
It’s a disaster
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Awful update

After an update I can’t use it at all. Filters don’t work, especially size filter - it shows all different sizes and you need to take ages to pick up all of them. It was much better at past when you just choose your size and it matches all brand sizes. All my lists have gone. Please fix it!