THE OUTNET User Reviews

Customer Experience

Positive experience49.6% of reviews
Neutral4.7% of reviews
Negative experience45.7% of reviews

~ Based on 341 written reviews from the US App Store.

What users say

Is THE OUTNET Safe?

THE OUTNET: does not appear safe based on available data. AppsHunter Safety Score for THE OUTNET is 44/100.

This assessment is based on 34 user ratings, with an App Store average of 1.4/5.

Safety Analysis

8.8% of ratings point to a safe experience
2.9% of ratings suggest some concerns
88.2% of ratings point to a risky experience

~ Based on 34 App Store ratings for THE OUTNET.

Is THE OUTNET Legit?

THE OUTNET: appears to be a legitimate app. AppsHunter Legitimacy Score for THE OUTNET is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Horrible update

Just updated the app and it’s absolutely useless! The filter doesnt work. Although there’re plenty of dresses from a certain designer, dress category shows as zero. If i want to filter the bags by color, there’s no color option! Absolutely useless DOWNgrade.

Why would you replace a functioning app with this junk?

What is wrong with you?

I cant sign in

It doesnt let me sign in, even though i was using the app for 4 years..

Wtf has happened to your app?

What has happened to your app and store? It’s completely unusable and I’ve been a customer for years. Sort it out or you’ll go bankrupt very quickly! and fire your digital company

New search UI UX is confusing

Go back to the original

“Update” makes app unusable

The update took away all filters and the filters that are left do not work properly and are horrible to use; trying to find a size is almost impossible. It has literally made the app unusable. Since the update, I now only go on it to see if they have fixed it and when I see that they haven’t, I immediately close it.
Show more

Updated version

The new app is full of bugs my purchase history are all gone can’t see products. It shows 54 results but it’s blank. So frustrating. This is zero star

Ooof this new interface

I’ve been an outnet shopper for years, and this new app design is making me spend less time on the app. The filters are clunkier than before and the sort functions simply don’t work. Yikes.

Bad UX

The update has made some irritating UX changes. The search bar on the homepage is just a redirect to another page with a search bar. Can no longer sort by newest. Annoying.

Horrible

I don’t know what have they done, but they deleted my wishlist and now I can’t do anything. Can’t add anything to wishlist and can’t shop

Was this supposed to be an improvement?

You can no longer filter apparel items via their specific feature, eg. Dresses, you used to be able to filter by length, or sleeves/sleeveless, formal, summer, etc. it doesn’t seem you can anymore.

You have thousands of items, it is impossible to browse through them all without more specific filter criteria. How do you expect me to shop?
Show more

Horrible update. Deleted.

All the best features have been removed. What a disaster of a new app. It is not even usable now. You can’t favourite designers or filter your size without going through every single type of clothing and the sizes associated with it. The app is busy and not easy to review clothes. Such a shame as I would go on this app daily.
Show more

Upgrade is awful

This upgrade is the worst I’ve ever seen, the filters to search by materials went away and the size filters are wonky. The old version was great, I’m legit not gonna use this unless they bring back the old features

Basic features missing in new update

Can’t filter by colour, price or even size is a hot mess. This new update is the app version of rummaging through the discount pile with no structure or sense. I’ve spend thousands before this terrible update, I bet their sales are plummeting as a result. Their digital team is probably scrambling to fix this
Show more

Item description is too long

Bring back the dot points, the old description was much better. The new one is too long, it just looks like an AI output. Also, the filtering is no where near as good as it was before.

Disaster

This latest update is awful. My wishlist disappeared, the filters don’t work properly and the overall feel is more complicated and far less user friendly. I will not use this company anymore.

Impossible to shop.

This used to be my go to app. Now I can not search for anything, the filters don’t work and it is not taking into account any of my account settings.

Upgrade messed up everything

The latest update is terrible. I can’t click the brand and check clothes of the same brand. It also used to have the description of the size of the cloth that the model is wearing. It is not there anymore.

Recent update is awful, no model size&fit information

Recent update is awful, no model size&fit information any more. Make it very difficult to choose size.

Bad Update

The app update took away or nerfed some of the best features of the app. I loved having my favorite brands populate into a feed, it was the first stop at app launch and the reason I checked regularly. It looks like it’s gone.

My wishlist layout is now busy and convoluted, showing things in and out of stock simultaneously with no apparent order.

I find myself more frustrated and overwhelmed when using the app. I end up closing out of it much sooner with no conversion, because it’s not tailored to me anymore.
Show more