Blue Arrow User Reviews

Top reviews

Worst App for the Job

When I already completed the registration and was told to complete it by email saying have not finished I clicked the link and logged in it say Thanks for completing your blue arrow registration form. Once your local The Recruitment Co office officially rebrands as a Blue Arrow, you will be able to use this portal and our Blue Arrow app to manage your work life. Still the same so I am still receiving an email saying to complete your registration.
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Warehouse Ops

Amazing company. Lovely Hovis team. They helped me with temp to perm role.

Waste of time

Poor communication, lack of job opportunities, don’t bother.

App

I am unable to see any shifts, like an app glitch or something, the option isn’t even the ( the only options are, “add work relationship, privacy policy, about blue arrow “ my interview has been conducted yet nothing.

Confirm shift

If it was possible to give zero star, I would.
I’ve had this app for 7 months now, and I’ve not gotten a single shift. No matter how many times I apply, it doesn’t get confirmed.
Don’t download as it’s a waste of time.

Shows only add work relationships

I have had the app for 4 months now and still can’t see anything other than add work relationships and nothing else I don’t understand as i’m told on the phone to use the app but can’t and I get emails saying I already have access to the find work in the app which I can’t use

More problems

Every time I apply for a job all app says is pending
I then have to keep calling the office to get it booked in manually!! Please fix this

Great App

Really useful for finding work and applying for jobs

Don’t bother

There’s no shifts and all of them are super short and far away so don’t bother. Unless you live in a busy area you aren’t going to find anything.

Useless

Difficult to find a shift , difficult to understand and manage

Please hire a UX Designer

I’m only just starting out in UX and I could design a better app than this. Poor user flow, awful navigation, confusing and the colours are a mess. Did you check the contrast guidelines? What research went into this? Very unusable and frustrating. Please invest in a UX Team to sort this out

Poorly designed app.

It’s calendar only offers week view, there’s no option to back up bookings off the app onto a separate storage device which would be very helpful because it’s really glitchy.

Current issues all my historical bookings have disappeared from the app which can be problematic if you need to verify mileage. Currently unable to log into app on my phone or tablet so having to take bookings by phone and email and have to go back to a paper diary.

Suggestion for improvement option to back up bookings into a monthly pdf folder

Bring back month view for longer term bookings for ease of planning days off and avoiding potential double bookings.

When a booking is accepted a confirmation email should be automatically sent with full details of booking to make the system more robust.

Also a help guide would be a nice inclusion because everyone has to guess how to use the app.
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Incredibly glitchy

So far disappointed with this App incredibly glitchy currently not even loading this weeks shifts. So definitely needs to be looked at some sort of fix. Feel their old version was miles better whoever made this new version must be practical joker #stealingliving

Very poor usability

1/ The old App’s monthly ‘Calendar View’ of shifts is urgently required as being the default initial view in this new App.

2/ The current Calendar view that is only found by pressing the top banner has no information in it at all - and it needs to - potentially with different colours to indicate which days there are shifts in place and other days/colours when not available etc

3/ When going into the Shifts ‘List View’, the first shift being shown should be the next one, not those in January, forcing a person to scroll down through all their shifts until find the correct date

4/ Declined shifts and potential new Job Offers should not feature in the List View of shifts - this should be kept as just the current list of agreed shifts expected. Declined shifts, Job Offers and Non-Availability periods need to be captured in totally separate views.

5/ The function of adding a person’s Availability and Non-Availability etc needs a total redesign as it is currently very poor.

6/ There needs to be a section where we can see the latest and history of Notifications that have been sent out, with more details in them eg if a shift has been added, amended or cancelled including of what day etc.
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So many missed opportunities to do more

I think you have missed the opportunity to really make this a great app . Seeing live jobs is good but why only a week in advance? Showing rates of pay is good but why not the enhanced rates for weekends. I would’ve liked to have seen how much holiday I had accrued but nothing which leaves me still having to email my agent.
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