End-of-ride photo doesn’t work on iPad.
I travel with a cellular-enabled iPad, not an iPhone. The app downloaded, installed, and opened fine. It let me buy a monthly subscription and unlock a bike. But at the end of the ride Blue Bikes requires a photo, and each time I tried the app would kick me out. (Yes, I’d given it access to the camera.) So after each ride I’d have to contact support to have them end the ride. That usually worked, although sometimes they were slow about it. If the app doesn’t work with iPads they should say so up-front, and not let us purchase subscriptions that way.
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Fair pricing and fun. No charging alert/ran out of battery suddenly— good thing I’m fit…
What I said:))
Single worst user experience I’ve had with and app
On a scale of A to F, this was a Z
Pretty expensive
Pretty expensive
So convenient
First time NOLA and it was made extra amazing being able to hop on a blue bike and see more of the neighborhoods on a bike!
GARBAGE
GARBAGE GARBAGE GARBAGE KEEPS SAYING MY CARD IS EXPIRED WHICH IS WEIRD BC ITS 2026 and 2029 hasn’t happened yet
Worst bikeshare app in all cities I’ve been to
Worst bikeshare App I used ever in all coties. No navigation function. I ended up outside service zone but I didn’t know because there is no way for app to navigate
First Trip
What an awesome experience will definitely be doing it with my wife and daughter tomorrow!
Review
Had gotten way too pricey!
No confirmation text
No confirmation text
First Time.
My phone died so I couldn’t unlock my bike and couldn’t buy a membership. So it cost me more to ride this bike than Uber. Really sucked.
App is trash
It’s okay, barely convenient
Hidden fee
They say there’s a fee if you leave the bike out of the official area but don’t mention that any area that’s not a blue bike doc is “out of the official area”
Failed host error
App stopped working mid ride and could only this error message despite restarting phone. Had to reinstall
Expensive, difficult to use
Would not recommend. Cheaper to buy your own bike or take the bus. App is difficult to use. Directions are not intuitive. Service area is small.
Charged hidden fees
I am in NOLA for the week and decided to use Blue Bikes. Even bought a 30 day pass. Initially, app and bike access was easy but immediately started getting charged fees for ending a ride outside a “service hub”. I was within the service zone but each time I ended the ride a notice pops up stating that if I choose to end the ride outside a “service hub” I will be charged an extra $2.00. I contacted the company but only have email as an option. They initially sent back a generic copy and past response about the service zone and hub but didn’t mention what the service hub is or where they are located or designated on the app. They then sent another reply after several back and forths that the hubs are where bikes are located on the app. So, seems they are charging customers for riding in the proper service area but not ending rides where other bikes are parked. This makes little sense given you are free to ride anywhere within the service area. I use bike share apps and programs when I travel and this app and company should reassess this practice which essentially make this program limited in terms of practical riding area.
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Broke bikes everywhere
I live in Metaire I took my two girls to go ride bikes. They did not bring their phones. They are 13 and 18 and I could not get all three bikes on my account. Is there a way to do that? So we went back a second day with all of our phones, but we could not find after looking at five different blue bike stations in mid city. We only found two bikes that actually workedso I had to walk back this was Saturday. Our bikes being repaired. Is there a shortage of bikes?
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Terrible user experience
Dead bikes and being charged extra every time app crashes.
HORRIBLE
Never any bikes available
App fails to load with a stream of error messages
Be nice to take advantage of these bikes in New Orleans - too bad the app is not functional
