Sucks
Adt is by far the worst security company you could possibly think of using their app is always down and never works. You can’t even watch any video footage. Do not use this company for they truly do stock.
Cancel
Most of my equipment is old and dead. Cancel my account permanently.
Always protected
Reliable for years!
This app sucks
How many times do I have to give a bad review? The app sucks so much that it keeps asking for a new review
Jordan Levesque
This app is garbage. It crashes all the time. When your cellphone service is weak it tries to get you to sign in manually which never works. The facial recognition doesn’t work. And there’s no integration with car play or Apple Watch. ADT Blue needs to update their stuff.
Stop
Stop prompting me to write a review every time I log on.
Stuck on disarm....
App still sucks
App is terrible
The app has been giving me problems sense I’ve had this serve… I can’t always monitor my cameras because the app doesn’t always work and it throws you out. The website is a little better but also need work.
Sucks
I did two updates on my phone and now that I have done that I can’t get into the app at all!!! I have uninstalled and reinstalled and changed my password several times and I still can’t get into my app!! I have did two reset and still nothing!! I have been without the use of my cameras for about a week in a half ago!! Not to mention I have called Blue By ADT on more than 5 occasions and still nothing!! Fix this app!!!
Show more
Love having a reliable security system. ❤️
I’ve been an ADT customer since 2021. It is X proof and Pirate proof. I get good live footage of everything going on inside and outside of my house with the app.
Camera
My cameras has not been showing the correct dates for months. I called and had them reset and troubleshoot the issues.
Bad connection
The camera will work perfectly then it just stops working
Review
Love It, Keeps Me Safe
Glitch
History is always messed up. The only workaround is to delete the app and reinstall. Ridiculous.
Intermittent
The app doesn’t indicate live status of the alarm system unless you quit the app and reopen it. Often status will remain on initiating.
Ehhhh
Everything is digital and you cannot add or change payment on the app. When you call customer service they do not speak good English and are not that helpful because everything is digital. Customer service blamed my cable company for their service not working. Don’t go to adt blue stay with the regular adt. Don’t let them give you ADT Blue
Show more
Blue cameras
These cameras are terrible. They don’t stay charged for more than a week. And they rarely link up with the app to see what’s going on. Wish I had never bought them.
Mid
Always have to log in twice. Camera settings never save. Customer service is trash. It’s basic at best.
Alarm
Great purpose and intentions but so annoying when you have to reenter your pass code a billion times to cut on or off the alarm smh
Worst Customer Service
Customer Service and Technical have been a endless nightmare. Forcing me to renewal contract for getting new devices which had several issue during the 3 year-contract. When I informed them about not renewal one month before the end of the 36 month-contract, not only forced me pay last monthly payment in advance, they put me on Not Monitoring even after paying the last month. Never doing Business with this company.
Show more
