SimpliSafe simply works
Customer for years, the system was easy to install and has been reliable. I’ve added multiple sensors and cameras over the years, it’s easy to add new devices to expand the system.
Ads in the app!!
WTF Simplisafe?? We don’t need ads in an app that is supposed to be for critical things!! People who have the app already know what you offer!!! Go back to how it was!! NO ADS INSIDE APP FOR PEOPLE WHO ARE ALREADY YOUR CUSTOMERS!!! What is you Fing issues! You’re becoming like other alarm companies!
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Landscape mode on iPad?
The system works extremely well and support is very good when issues arise. The iPhone and web apps are great but the iPad version inexplicably does not support landscape mode except for camera viewing. It would be very helpful if the main dashboard and other screens in the iPad app would automatically switch depending on the orientation of the iPad.
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Won’t stay connected to 5G network
My base station continually drops network connection to my Xfinity 5G network. Checking specs shows it uses 2G networks. 🤔
Mostly good, but the upsells are ridiculous!
For the most part the app works well and behaves the way it should… with one big glaring exception. The ads for SimpliSafes own services. The worst is the Home Screen. There is a big green box taking up precious real estate that Trento gentle to upgrade to a monitored system for a monthly fee. I try to click the “X” to dismiss it, and instead it’s like I clicked the tell me more button. There is no way to get rid of it even though standard iOS conventions would say that the X should close the box. It doesn’t.
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