Blue Ink Tech User Reviews

Top reviews

Hard to see

First, remove the timer counters at the upper end of the graph. They are not needed and are useless to drivers.
Second, reverse the visibility of the graph and the 4 duty status names.
In other words, I want to see the graph more than I need to see the words.

Need iOS 26 update!

App crashes several times a day and has to be force closed and restarted.

Seriously ???

U ask my license number for air scale app??? U guys better go walk around

No Admin option

We went from Motive over to BIT. I’m not finding a way to put my driver director as a non driver on the app. Same with me.
Motive gives us an admin/fleet app that doesn’t automatically classify everyone as a driver. It’s very frustrating as we need to monitor HOS and fuel/def levels without having HOS regulations on the admin
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Dark mode

We need night mode on this app now. That white screen at night is too distracting

Not good at all

It’s never give accurate data and call to customer they said everything is okay but dispatch cannot see the location of truck sometime it’s not connected with the truck Lot of problems please fix this is instead of giving programs to people
Thanks

Garbage

Don’t get garbage

Lots of crashes

The app worked great for the first few months but now it crashes about 5 times a day then I’m distracted trying to get it back online.

Sensor is a peace of junk

This app plus this sensor just piece of garbage. First of all sensor needs its own app I don’t use your logbook device to add all identity information on your system. Second the sensor it takes sooooo long to read my weight and when it does never give the true weight. So shame for American devices to act like that
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Bit eld is junk!! Stay away

Only had it a week. Non stop issues, camera won’t work, eld deleted 2 days of driving. Customer service while very nice always have the exact same line….” We will call you once we can try to resolve issue”. Can’t run legal like this. Dot nightmare

Terrible ELD

Don’t waste your money

Owner operator

Great Log Book been using them since 2017, yes they do have sometimes problems or a bug but who doesn’t it’s electronic log. Over all I’m very happy with it, it does what it’s made for and hardly any problems with it maybe 1 or 2 in the year.

Air scale gold

I have had the air scale system over a year and it’s with in 300 lbs every time. The range of the unit is about 40ft.

USA based product and support!

As a 1 truck owner operator, I don’t need an expensive complex product, blue ink works! Passed 5 roadside inspections in 3 years. Minor bugs were handled quickly. Easy to set up and pair with the dashlink. One minor problem for me is the size of printed reports for tax per diem documents. 62+ pages per month!! I need to learn how to electronically store the pdf files (I’m old). Works well with my I phone! USA based company and support, 0 billing hassle!! I like that!
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Bluetooth scale

Useless equipment and a huge waste of time n money

The app cared more about being your eld than your scale

Don’t waste your time or money

Proven Leader in ELD

Owner Operator Driver friendly ELD…I absolutely love this system as a Owner Operator…

Great product!

I love this product! Once you have it calibrated, you can save your self a lot of time by not back tracking to the nearest scale. All you need to do for calibration is to be on flat ground when setting it up.

真垃圾

根本不准

Terrible ELD

As a carrier this is the worst example of an ELD currently. I have reached out about inaccuracies and faults in the programming to have it fixed and just get lip service. I had an issue with split sleeper and Blue Ink told me splits don’t carry past the 24hr mark or into the next day….lie. They add restrictions to your own logbook for your “protection” but my logbook is my responsibility. I have called for support. No call back. You never make a resolution to the carrier. The last split sleeper problem and HOS issue your own ELD HOS expert had it wrong. I sent my logs to a DOT officer and you still told me my logs were wrong and the DOT Officer was wrong. I asked for a call back and yet again no response. I’m glad I don’t pay a monthly subscription but I wasted my time and money on the equipment.
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Hate it

I always run out of hours for the next work day