Good to worst
I’ve been with Otr for almost 4 years when I first got with them. They’re so good really put the carrier first but now they sweat overseas to hire cheaper workers. I don’t know what they are doing or care about anybody. They change on their policies without notice. If you were a small carrier just starting out I highly recommend going somewhere else. This company will assassinate your mc they recently tried to steal my money. My my insurance partially canceled. I still had physical damage on my truck in cargo Insurance. Still on my policy only thing that canceled was the $1 million liability I had over $4000 in loads that they approved and told me that they were not release my money until I had liability on file, which makes zero sense if I already have cargo, which covers the Load if anything would’ve happened to it long story short I need that money to pay for my policy and they will not release it to me even though it was approved and nothing was damaged and the Broker gave me the Load knowing my situation they will give you attitude and bath talk and lie to you regardlessly they have no candor to the trucking community whatsoever and also they did not notify me that they planned on doing this until the day of like what a shot in the gut you think you did everything to save the day for somebody overseas to tell you you’re not gonna get the money you worked hard for that you can’t pay your drivers today and now when I have got the insurance money from loans from friends and pay for the policy, I’m still waiting to hear back from their underwriting team to take me off the no buyers even though all you have to do is called the insurance company and give them the policy number and they will tell you was active or not. I called Otr and ask him what’s the delay they tell me the most BS excuse that there are so many other clients in the same predicament as me that I have to just. I highly doubt that they have thousands of clients that they have to call and verify their insurance today. I still haven’t received my money still till this day these people are not to be trusted
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Reviews on your bugs
They updated the app into a downgrade, now we are suddenly not able to see our own invoices which is ridiculous, yes we have all of our own information but we should be able to see everything since the issue is new, we noticed the downgrade in December, no you may not lie to me. I know I’ve been able to see all of the invoices I’ve submitted since march.
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Miss truck smarter factoring
I had to download app to factor my smart trucker loads. The app is awful. I like the truck smarter way better. Wish I could go back.
Owner Operator
Best of the best!
Owner Swiftline llc
Brian Lopez and his team is the best a raise is very much needed
