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Blue Star Customer Care App

Blue Star Customer Care App

by Blue Star Limited

59 ratings
21 reviews
💼 Business
🌟 Lifestyle

Details

  • Released
  • Updated
  • December 16, 2024
  • August 31, 2026

Developer

Blue Star Limited
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Blue Star Customer Care App screenshot #1 for iPhone
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Blue Star Customer Care App screenshot #5 for iPhone
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Reviews↘︎
❓8 answered
FAQ↘︎
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About

Manage your Blue Star appliances with ease. Register products, schedule installations and services, and track requests in real-time. Access service history and explore exclusive offers.

✓Product registration
✓Service scheduling
✓Request tracking
✓Service history
✓Annual Maintenance Contract purchase
✓Exclusive offers
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What's New in Blue Star Customer Care App

1.0.19

August 31, 2026

Bug Fixes

User reviews

Most RecentHighest RatedLowest Rated

Worst App

Whole team should be fire including manager and QA.
They don’t know about the production issue,
This app have lots of issue.

MANAGER OF THIS TEAM SHOULD BE FIRE !!

I have 2 bluestar ac, when i install this app it showing 1 and now no devices found.
QA should also be fire, he/she didn’t know even about manual testing or sanity testing
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Aksh__1Aksh__1

I can’t cancel my appointment

Nobody picking the phone and the person who speak didn’t mention the timing I preferred she just put other date and time which I don’t need and I can’t cancel the appointment now
Samson 0615Samson 0615

Worst app

Worst app, after reinstalling, lost all previous data and most of the tome something went wrong
Ronak_Solanki_10Ronak_Solanki_10

Poor User Experience and Technical Glitches

The app is stuck on the login screen. Even with a valid mobile number, the 'Continue' button leads to a generic error message. I needed to book a service for my new AC, but I'm unable to even get past the first step. This app needs a serious update to be functional for customers.
Alok9001Alok9001

Cant login

After updating app to the latest version 1.0.16 it stopped working. Now i cant book my ac service slot.
Tanuj0010Tanuj0010
See 16 more reviews

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Blue Star Smart AC (WiFi)
Blue Star Smart AC (WiFi)

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STAR TOUCH
STAR TOUCH

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StarServ
StarServ

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See developer apps

FAQ

How do I register my Blue Star product?

You can register your Blue Star product directly within the Blue Star Customer Care App by navigating to the 'Register your product' section. This allows you to keep a centralized record of all your appliances.

Can I schedule installations and services through the app?

Yes, the Blue Star Customer Care App allows you to easily book installation, service, and uninstallation appointments with certified technicians. You can select your preferred time and date for convenience.

How can I track my service requests?

Once a service request is created, you can track its status and even monitor your technician's real-time location directly within the Blue Star Customer Care App for enhanced transparency and convenience.

Does the app provide access to past service records?

Yes, the Blue Star Customer Care App features a 'View service history' option, providing you with access to records of all your past service appointments for easy reference.

Is it possible to buy an Annual Maintenance Contract through the app?

Absolutely. The Blue Star Customer Care App simplifies appliance maintenance by allowing you to purchase comprehensive Annual Maintenance Contracts directly through the app.

What kind of offers can I find on the app?

The Blue Star Customer Care App allows you to check out the latest offers and deals that are exclusive to Blue Star users. These promotions can help you save on services and products.

What devices is the Blue Star Customer Care App available on?

The Blue Star Customer Care App is currently available for iPhone and iPod devices. It is designed for users who own these Apple products.

How often is the Blue Star Customer Care App updated?

The Blue Star Customer Care App was last updated on May 15, 2026, with version 1.0.18. This indicates a recent update, suggesting ongoing development and support for the application.