Blue Star Customer Care App

Blue Star Customer Care App

by Blue Star Limited

59 ratings
20 reviews

Details

  • Released
  • Updated
  • December 16, 2024
  • May 15, 2026
Blue Star Customer Care App screenshot #1 for iPhone
Blue Star Customer Care App screenshot #2 for iPhone
Blue Star Customer Care App screenshot #3 for iPhone
Blue Star Customer Care App screenshot #4 for iPhone
Blue Star Customer Care App screenshot #5 for iPhone
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About

Manage your Blue Star appliances with ease. Register products, schedule installations and services, and track requests in real-time. Access service history and explore exclusive offers.

Product registration
Service scheduling
Request tracking
Service history
Annual Maintenance Contract purchase
Exclusive offers
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What's New in Blue Star Customer Care App

1.0.18

May 15, 2026

Bug Fixes

User reviews

I can’t cancel my appointment

Nobody picking the phone and the person who speak didn’t mention the timing I preferred she just put other date and time which I don’t need and I can’t cancel the appointment now

Worst app

Worst app, after reinstalling, lost all previous data and most of the tome something went wrong

Poor User Experience and Technical Glitches

The app is stuck on the login screen. Even with a valid mobile number, the 'Continue' button leads to a generic error message. I needed to book a service for my new AC, but I'm unable to even get past the first step. This app needs a serious update to be functional for customers.

Cant login

After updating app to the latest version 1.0.16 it stopped working. Now i cant book my ac service slot.

Bad

Disgusting application I have been trying to book AC services for around 10 days but application is not working it always shows something went wrong, Blue star team could you please fix this bug

Developer apps

FAQ

How do I register my Blue Star product?

You can register your Blue Star product directly within the Blue Star Customer Care App by navigating to the 'Register your product' section. This allows you to keep a centralized record of all your appliances.

Can I schedule installations and services through the app?

Yes, the Blue Star Customer Care App allows you to easily book installation, service, and uninstallation appointments with certified technicians. You can select your preferred time and date for convenience.

How can I track my service requests?

Once a service request is created, you can track its status and even monitor your technician's real-time location directly within the Blue Star Customer Care App for enhanced transparency and convenience.

Does the app provide access to past service records?

Yes, the Blue Star Customer Care App features a 'View service history' option, providing you with access to records of all your past service appointments for easy reference.

Is it possible to buy an Annual Maintenance Contract through the app?

Absolutely. The Blue Star Customer Care App simplifies appliance maintenance by allowing you to purchase comprehensive Annual Maintenance Contracts directly through the app.

What kind of offers can I find on the app?

The Blue Star Customer Care App allows you to check out the latest offers and deals that are exclusive to Blue Star users. These promotions can help you save on services and products.

What devices is the Blue Star Customer Care App available on?

The Blue Star Customer Care App is currently available for iPhone and iPod devices. It is designed for users who own these Apple products.

How often is the Blue Star Customer Care App updated?

The Blue Star Customer Care App was last updated on May 15, 2026, with version 1.0.18. This indicates a recent update, suggesting ongoing development and support for the application.