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Customer Care

Customer Care

by Blue Star Limited

2 ratings
1 review
💼 Business

Archived App (Last seen on 21 Jan 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • January 27, 2017
  • July 12, 2023

Features

Developer

Blue Star Limited
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Customer Care screenshot #1 for iPhone
Customer Care screenshot #2 for iPhone
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Customer Care screenshot #5 for iPhone
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About

This app allows users to quickly log service complaints for Blue Star products and monitor their status. It provides a one-time registration for basic details and enables tracking or escalation of complaints using a unique reference number. An FAQ section is also available to answer common product-related questions.

✓Log service complaints
✓Monitor complaint status
✓One-time user registration
✓Track or escalate complaints
✓Product FAQ section
Show original description

What's New in Customer Care

4

July 12, 2023

Minor bug fixes and enhancements.

User reviews

Most RecentHighest RatedLowest Rated

Third Class Service in India, Gujarat , Junagadh and Gir Somnath District

Never Buy Blue Star Product 3rd Class Sales After Service

One of the worlds third class service is provided by this company in India , I have thrown out my new Blue Star Ac after 6 month ( under warranty ) , due to non working and and Stupid or Chutiya Service Staff of Blue Star , who always bully you and gives time but never appear, even after 1 month of continue , service Complaints or registration ,

Never buy
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Appswapsi# AmirAppswapsi# Amir

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FAQ

How do I log a service complaint with Customer Care?

To log a complaint, simply tap on the image of the concerned product on the app's dashboard. A unique reference number will be generated for your complaint.

Can I track the status of my service complaint using Customer Care?

Yes, you can track your complaint or escalate it using the unique reference number generated when you logged the service request.

What information is needed for registration in Customer Care?

The one-time registration captures basic details such as your phone number, address(es), preferred service time, and the Blue Star products you use.

Does Customer Care offer answers to common product questions?

Yes, the app includes an FAQ section designed to help you find answers to basic questions regarding your Blue Star products.

What devices is Customer Care available on?

Customer Care is available on iPhone and iPod devices.

When was the latest version of Customer Care released?

The latest version of Customer Care was last updated on July 12, 2023.

What is the age rating for Customer Care?

Customer Care has an age rating of 4+, making it suitable for a wide audience.

Does Customer Care have ads?

No, Customer Care does not contain advertisements.