Blueair User Reviews

Customer Experience

Positive experience25.7% of reviews
Neutral8.8% of reviews
Negative experience65.6% of reviews

~ Based on 877 written reviews from the US App Store.

What users say

Is Blueair Safe?

Blueair appears safe based on user ratings. AppsHunter Safety Score for Blueair is 96/100.

This assessment is based on 22,729 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.8% of ratings point to a safe experience
1.1% of ratings suggest some concerns
2.1% of ratings point to a risky experience

~ Based on 22,729 App Store ratings for Blueair.

Is Blueair Legit?

Blueair appears to be a legitimate app. AppsHunter Legitimacy Score for Blueair is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

New BlueAir

So far so good...working like a charm. Saw my BlueAir monitor the air while cooking and it went from red back to blue and it was far away from the kitchen. So it's doing what it's support to do. So currently I'm pleased.

App is still unstable

After nearly 5 years of my Classic 500 series air purifier connected to the App, it suddenly disappeared from my device list after just controlling the device with the App. I changed the fan setting, closed the app, and when I opened it again to change the setting again, the device was no longer there. I have tried to add it back several times but there is a a network error preventing me from completing the task. Again, I have had several blueair devices for years and have consistently had problems with the App. Disappointing.
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Protect Series has disappeared from App

The Protect series had disappeared from their app. I cannot add my filters. I cannot turn the light off. Customer service has not been helpful.

How can I add Protect series when they are not listed?

Fresh air

It’s my first time buying a purifier and so far it’s working exactly as expected. It’s quiet, easy to set up and use. So far it’s great

Great Product Overall

The air purifier works incredibly well. The best one I’ve tried so far. The app is intuitive and the UI is great. Nothing bad to say and don’t have any constructive criticism. The product is just overall great.

Glitchy

Lots of bugs lately. I change the fan setting in my son’s room and then navigate back to the main screen, and my settings didn’t save. Sometimes I have to do it several times which is a very annoying waste of time.

Used to work broken for many months

No longer provides monitoring or air quality history or working orders. “Auto” mode is now useless. App doesn’t even respond when switched to monthly graph. All features used to work when purchased but now they don’t care. Avoid.

Aesthetic update at a cost

Since updating the UI, my blue air 311i+ max no longer gives any readings other than “0” at least I know the filter is still reading properly because it ramps up and down when I cook but no records and bogus reports make this app far less useful than it was initially.

The app used to be pretty good…

Now it’s terrible. I can no longer see large regional or global air quality. You used to be able to zoom out and see everything, which was great.

My local device data is now unreadable. It’s useless basically.

I’m not sure what’s happening. If the company is spiraling. It’s really frustrating to buy premium to get “smart” products that don’t really work or do anything better than taping a merv filter to a box fan. Which, is probably what I will do next time instead of buying a $300 dumb air filter from Blueair.

I’m not even going to get into my previous issues I had with my filter subscription with them.

This is where tech and the road meet; it’s usually not helpful in the end. Go buy a cheaper filter somewhere else. Blueair ain’t it.
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Product drops off app

Try to buy replacement filters and the app just spins and spins. Open my app for blue air and my units aren’t there and have to re-add them. Terrible

심플하니 너무좋다

심플하고 깨끗한
화면

WiFi won’t pair, garbage app

Tried multiple times to pair the app to the device. Was hit with multiple ad pop ups on the support page..garbage!

Great product

Great air purifier and it’s very easy to use and to manage

Fix the buying filters through the app

It’s almost impossible to make a purchase for filter replacement from the app. I have three filters and purchasing process is confusing and quite often freezes, not opening correct page and not synced with account to continue purchase from the web page. It took me 30+ minutes to purchase those and it’s super annoying.
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Great Air Purifier, But Needs Filter Reset in App

This is a great air purifier. I have one in my room, one in each of my kids room and one on my main level. The air purifier works great, but I wish the app had the option to reset the filter instead of having to press and hold a button that doesn’t work half the time. Please, developers, add a filter reset button inside the app.
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How can i change languages?

How can i change languages?

Useless

Have just spent an hour trying to add an Aware sensor to the App which continuously stays offline
Am not even going to try and add my Sense+
Useless

App glitchy not updated often

App is glitchy device air qualities not updated properly on their flagship product.

Air qualities just constantly say reading, no matter what you do seems to be a new permanent feature of uselessness.

Certainly not what I’d expect for a $400 air purifier.

Selling your data for money

This app constantly tracks everything you do on your device 24/7. Don’t believe me? Read their “privacy policy.” Link at the bottom of this page. After what we pay for these products, we should be able to have a remote, without “becoming the product.”

Lacks support for all devices

Does not support the Purifier + Humidifier 2-in-1 Pro