Blueair Reviews: Is It Legit?

Customer Experience

Positive experience26.2% of reviews
Neutral8.8% of reviews
Negative experience65.0% of reviews

~ Based on 894 written reviews from the US App Store.

What users say about Blueair

Is Blueair Safe?

Blueair appears safe based on user ratings. AppsHunter Safety Score for Blueair is 96/100.

This assessment is based on 23,322 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.8% of ratings point to a safe experience
1.1% of ratings suggest some concerns
2.1% of ratings point to a risky experience

~ Based on 23,322 App Store ratings for Blueair.

Is Blueair Legit?

Blueair appears to be a legitimate app. AppsHunter Legitimacy Score for Blueair is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Allow pairing to more than one WiFi

The app in general is good but it’s frustrating as I use it in multiple locations and it does not let you pair with/store multiple locations. You have to remove the device each time and re-pair which end up being impractical.

App is ok but many aspect are confusing or just completely wrong

Just bought a blue air filter. The app itself is very simple and quite similar to my AEG app for my other air purifier even if less detailed. However you cannot register your extended warranty from it. Despite selecting that I am in the UK, the app sends me to an Asian blue air websites, same for the store. Despite showing UK time zone, It seems it has registered a wrong time zone too as the blue light would not dim at night (easy to circumvent by outing the brightness slider at 0%). Not impressed.
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Disappointed

This used to work well. It doesn’t keep any records of PPM 2.5. Only shows current when running the app. I can leave it open for hours and view a graph. Next time you open the app the history is gone. Annoying. No firmware updates and no real useful settings. Constantly “unavailable “ in Home Assistant unless I open the app. 311+ max. At least release the source code to the firmware, there are people with the means and will to fix what you guys can’t.
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Deleted the app

App doesn’t do much other than give a status of your purifier and reminders to change the filter. I don’t need the reminders. Also it’s 300MB+ in size and wasting space. If the app was under 100MB I wouldn’t have even noticed it.

Dark Mode

Needs dark mode ASAP!

Still no dark mode and no way to zoom on graphs

Missing basic iOS features, such as being able to pinch and zoom on the air quality graph and no dark mode.

Blueair 211i

Air cleaner is quiet and does a great job 211i is our model

Simply awesome

Love the app with live and historical air quality bar graph. BedRoom feels so much better, fresh

Apple Siri support?

Alexa and Google voice support is great but it needs Apple Siri support please!!!

Can the developers make this happen?

Very slow and lags a ton

Speaks for itself

Very slow to update data

The app takes ages to update and give you live data. It should be live all the time - I’m literally looking at the machine on the other side of my room.

Update: entire UI changed and still the underlying issue of minutes-long update cycle remains. Honestly pathetic. Do better Unilever. And while you’re about it, drop the price of the replacement filters which, at $200 AUD are outrageously overpriced.
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Call mine R2D2

My R2D2 is absolutely amazing, it’s responsive to a micro level. During the recent Canadian fires (hundreds of miles away), the outside air quality was poor, and our unit often picked up moderately poor, interior air quality and eliminated it. Love it!

Great

It worked great so far. Air quality has been better in our home.?

Needs HomePod support!!!

Great product but misses usability with Apple Siri and HomePod usability.

If it can work with Alexa and Google why not Apple HomePod and Siri voice commands?

BlueAir air purifier support needed !!!

Account for an air purifier?

Yikes. Do I want to make an account so I can see what my air purifier is doing? NOPE. I don’t even see a better PM2.5 reading through the app? I would need a better reason to have another service monitoring my life.

problems? Delete and reinstall the app

I previously wrote a negative review because the app was horrible for a long time. I couldn’t get any live or historical air quality readings. I finally tried deleting the app and reinstalling it. That fixed everything. Works great now. Air purifiers have been excellent for the 5 years that I’ve had them.
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Best product on the market

We have purchased many other brands but Blueair is the best because it’s simple to operate and change the filters. It tells you on their app when that is necessary to do and provides a video on how to change it. Most importantly, the product does a terrific job on cleaning dust, improving the family’s allergies!
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New BlueAir

So far so good...working like a charm. Saw my BlueAir monitor the air while cooking and it went from red back to blue and it was far away from the kitchen. So it's doing what it's support to do. So currently I'm pleased.

App is still unstable

After nearly 5 years of my Classic 500 series air purifier connected to the App, it suddenly disappeared from my device list after just controlling the device with the App. I changed the fan setting, closed the app, and when I opened it again to change the setting again, the device was no longer there. I have tried to add it back several times but there is a a network error preventing me from completing the task. Again, I have had several blueair devices for years and have consistently had problems with the App. Disappointing.
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Protect Series has disappeared from App

The Protect series had disappeared from their app. I cannot add my filters. I cannot turn the light off. Customer service has not been helpful.

How can I add Protect series when they are not listed?