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BlueCare

BlueCare

by Louisiana Health Service and Indemnity Company

3.5K ratings
66 reviews
💪 Health & Fitness
🏥 Medical

Archived App (Last seen on 2 Dec 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • September 23, 2016
  • September 20, 2025

Developer

Louisiana Health Service and Indemnity Company
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BlueCare screenshot #1 for iPhone
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BlueCare screenshot #4 for iPhone
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Reviews summary↘︎
⭐66
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🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
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About

Access a doctor online 24/7 for non-emergency medical needs. Get prescriptions, ask medication questions, and save time and money by avoiding ER or urgent care visits. Connect with available doctors from your phone or tablet without needing an appointment.

✓See doctors online 24/7
✓No appointments required
✓Get prescriptions
✓Ask medication questions
✓Treat non-emergency illnesses
✓Connect via phone or tablet
✓Share health data with Apple Health
Show original description

What users say

Summarized from real user reviews of BlueCare. Based on 3.5K reviews and a 4.9/5 average, it highlights the 6 positives and 4 negatives reviewers mention most about this Medical app.

Positive things

  • 👍Helpful and friendly doctors
  • 🚀Quick and convenient service
  • 💡Excellent alternative to in-person visits
  • 🚀Short wait times
  • 👍Thorough and attentive doctors
  • 👍Professional and personable service

Negative things

  • 🐛Technical issues with video/audio
  • 🐛Incorrect insurance information and billing
  • 🐛Dropped/disconnected calls
  • 🐛Difficulty contacting providers
See all reviews

What's New in BlueCare

12.22.400

September 20, 2025

Performance enhancements to increase reliability and speed

User reviews

Most RecentHighest RatedLowest Rated

Very satisfied

Dr Barnett was very helpful. Patient in answering questions and giving us expectations.
23Honey23Honey

First Time User

I was attended to in a reasonable time. The doctor was very nice and helpful. I would use this service again.
Can't get a breakCan't get a break

Charges wrong co-pay

This app routinely states it cannot make contact with my insurance provider and charges me the wrong co-pay. It provides no contact for anybody to dispute this.
Stinger1053Stinger1053

Nationwide outage

Very disappointed in this app. It cannot confirm my insurance therefore I cannot have a teleconference with the doctor unless I pay $61.
Kathy DuncanKathy Duncan

Good app

Good app. Very helpful. It does take longer than usual to get on a call with the doctor.
VMonje91VMonje91
See 61 more reviews

User experience

🐞

Reported Bugs

3 issues

Video/audio connectivity problems

Bug

Incorrect insurance information and billing

Bug

Dropped/disconnected calls

Bug
✨

Requested Features

3 requests

Ability to schedule appointments

Feature

Improved insurance integration

Feature

Faster connection to providers

Feature

FAQ

What is BlueCare?

BlueCare is a telemedicine service that allows you to see a doctor online 24/7 for non-emergency medical needs. It is powered by American Well and offered by Blue Cross and Blue Shield of Louisiana. You can get help for common illnesses, receive prescriptions, and ask questions about your medication without needing to schedule an appointment or visit a physical clinic.

What kind of medical issues can I get help for with BlueCare?

You can get help for non-emergency illnesses such as sinus infections, minor stomach trouble, allergies, rashes, bladder infections, and the common cold. The service is designed to save you time and money by offering an alternative to ER or urgent care visits for these types of conditions.

How much does BlueCare cost?

Based on the provided information, the app itself is free to download and use. The cost of the telemedicine service is not explicitly detailed, but it is presented as a way to save time and money compared to traditional in-person visits.

Is BlueCare available on all devices?

Yes, you can see doctors from your phone or tablet when you need to. The app is designed for accessibility on common mobile devices, allowing you to connect with healthcare providers conveniently.

Can I share my health information with the doctor?

If you use Apple Health, you have the option to share your health information with the provider during your virtual video visit. This can include data such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.