BlueDiamond™ Mobile User Reviews

BlueDiamond™ Mobile
BlueDiamond™ Mobile
Carrier Fire & Security Americas Corporation

What users say

Top reviews

Bleh

My building changed from key fobs to this app and I was optimistic at first bc in theory it should be an improvement. Unfortunately the app doesn’t work half the time. I have to open the app up and manually click the unlock button and even then sometimes it needs to be reloaded to work. This becomes tedious especially when carrying things in.
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Too many

To many requests for review.

Not delensible

The app is not dependable. It crashes quite often, and it's hard to connect.

Stop asking me to rate this app

Any app this desperate for reviews deserves a 1-star review

Soooo glitchy

Would be nice if I pulled up every day and didn’t have to close and reopen the ap, refresh, move my car back and forth, wave my phone at the sensor and start cursing before it sensed “inbound” and let me in

Terrible

This app is terrible and I hate it

Poor Functionality

I have used BlueDaimond for 2 years now and it is a poor option for accessing buildings and rooms. It almost never detects a device unless you are in NFC range (even with the highest sensitivity), and it lacks the functionality of nfc which would allow you to use a phone like a keycard. The pathways option is also limited by a short time frame that makes little sense for a normal
workday or work environment when you need to access a space multiple times a day. The reality is you have to get close to a reader open the app wait for it to load the location then wait for it to communicate, which works half the time on the first try and then open the door. I string a physical key is usually quicker even on a keychain if 10 or more keys.
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Stop asking what I think about the app experience every time I want to open a door!

Literally every ti
E I go into my office and use the app to get in it wants to know what I think, maybe the app is just really insecure and needs positive reinforcement?

This I will not provide. In fact, lil’ app, you genuinely annoy me with this. But hey it got me to write a review!

Review is Irritating

Everytime I try to use the app it asks to review it, interrupting the utility of the thing.

Wonky service

Needs work

Deactivate after several months for inactivity

I use to access to a property that I visit twice a year. Every time I need to request a new activation email invite to be able to use it.

Slow and unresponsive

Too many bugs
Doesn’t work 50% of the time.
Tanks too long to find the blocks.
Dangerous if I have to get in or out of an area quickly

Always loading

App works 7/10 which is not ok when you’re trying to enter your home

Damaris

Liam1997.

Temperamental and Inconsistent

A physical card reader would be faster and more convenient than this.

Not reliable

It resets frequently and need to ask administrators to send new credentials

Sketchy at best

Everyone purged. IT said new owners, then charged us to fix it. Not happy!

Asking for updates

Please stop asking to update BEFORE I open the door. Im juggling a ton of things and promoting for an update while I’m trying to open the door is maddening.

Access

Doesn’t work half the time

Won’t load

Doesn’t work.