Using for years
I have been unable to sync my One Touch Verio Reflect meters with the app for more than a week, and it has been more than three days since I spoke with Customer Care. My problem was supposed to be escalated, but this has not been fixed yet. I unpaired my meters as part of troubleshooting and now the app won’t pair with any meter. Having to manually input meter readings is difficult for me. Please fix whatever the backend software people did between late August 11 and early August 12 to break this great software. Thank you.
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Endless requests for more access
It’s harassment for you to ask me 30 times for permission for more access and more notifications every time I want to record a reading. Surely there’s a way you can record my preferences and not ask multiple times every single time I open the app. It makes me hate using it, so I record fewer records. I’m asking my doctor for a different option at our next meeting. Ugh.
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Using for years
I finally realized I should send a report to myself on a weekly basis, not just to my doctor before a checkup. This way I can download all my records to my computer.
There is one problem or bug. Periodically a survey pops up asking if I am taking a certain prescription. The problem is that I will be asked about the lower doses I am no longer taking before being asked about the higher dosage I take now. The lower doses were removed from the medication list when my dosage was increased.
There is one problem or bug. Periodically a survey pops up asking if I am taking a certain prescription. The problem is that I will be asked about the lower doses I am no longer taking before being asked about the higher dosage I take now. The lower doses were removed from the medication list when my dosage was increased.
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Measurements
Many foods say “one serving. Some have the option of a half or a quarter. For most foods you need to have the label of the package to determine what a serving size is. This is very inconvenient, if you’re not near the food package or already disposed of it. Could you break it down more:
Small Ex: an item says 1 srvg. The label says 1 srvg= 1 tblsp. If you only had 2 tsp, there is no choice except 1/4, 1/2, 3/4 etc. -none of which equal 2 tsp.
Small Ex: an item says 1 srvg. The label says 1 srvg= 1 tblsp. If you only had 2 tsp, there is no choice except 1/4, 1/2, 3/4 etc. -none of which equal 2 tsp.
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Using for years
I finally realized I should send a report to myself on a weekly basis, not just to my doctor before a checkup.
Response from developer
Hello! Thank you for your update, and it is great to hear you are optimizing your health reports. If you have any future questions, our Customer Care team is always ready to help. Keep up the great work!
